First off, the place is HARD TO FIND even with a GPS. They advertise an address that has a black gate....well, there are LOTS of black gates along that street. Theirs happens to be a solid black gate and not a black bar gate which they should specify. They could put something on the gate such as a verde oliva (green olive) painted tastefully. We drove by it a couple times before we found it.
I hate to say what I didn't like but it is what it is....they flood the grounds via a series of gateways for the vines and flowers etc which creates lots of mosquito breeding areas...and there are lots of them. Even with the doors etc closed, they seemed to get into the rooms and dive bomb your ears at night. They do have some kind of mosquito bait burner that does work but, they are in the rooms and I killed at least 15 or more. Good thing the spiders help out hunting them. The rooms are, for the most part clean except for along the baseboards where they don't seem to clean well.
The service is very friendly and they are quite nice but, service is a bit spotty. I had to wait before each cup of coffee at breakfast....major faux pas....
You have to go inside to get your breakfast food and then come outside to eat it...no problem but, if they had a big multi cup coffee pot that holds 30 cups of coffee and the food outside with screens over them, we could help ourselves and not sit forever waiting for coffee...even if they brought a carafe of coffee for the table that would be a great improvement. The first day there, I was asked about eggs after I had eaten most of my meat/cheese etc. The next day, I was asked about eggs as soon as I sat down....no consistency. Like I said, if they had the food outside on a table where guest could help themselves, it would MUCH easier on the waitstaff and they wouldn't look so stressed as they were trying to serve the guests....and it wasn't that busy when I was there.
The ambiance is great with nice vintage type rooms and comfortable mattress. The TV has english CNN and BBC for news. I enjoyed the hot water with a bidet....love a bidet. The veranda for morning breakfast is very nice with a view of the vineyard and the swimming pool under pleasant shade of huge trees. It was very nice. The breakfast is nice and the service is good. The people here are friendly and helpful....OH, I didn't mention the nice towels and bathrobes...great!