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Newest reviews for Ruca Cheli Village Ski Hotel

  • Thomas
      United States of America
    February 6, 2014

    Breakfast was good but not served before 0730 Staff was friendly. Overall by far the wost place on our 30 day trip through Patagonia. STAY AWAY!

    We had changed our reservation and when we arrived the hotel had charged our credit card for the next 7 days. I asked to cancel the charges and they refused, saying we had to pay for 7 days in cash before they would cancel the charges. They said they would not cancel the charge because booking would charge them a fee for the full amount. I asked to talk to the managers several times but never did. The elevator was noisy and trapped my son, I and other guest many times. We stopped using it. no waste can in room, 1 plastic cup each was provided, but never replace. No screen on the window letting in flies. Lobby entry mat slides around and is dangerous. no lobby computer for guests and Inet wiifi did not work. Plastic chairs at taxi waiting area in front were filthy. Hair dryer and toilet paper roller did not work but were replaced after my wife had wet hair all night. 12 inch TV from the last century. No laundry service, sheet were not changed even though dirty and are not changed until every 3 or 4 days/

    3.8

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