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Newest reviews for Serena Hotel Buenos Aires

  • David
      South Africa
    August 24, 2014

    Spacious Room Friendly English speaking staff TV (with English channels) Cleanliness Modern Cooked breakfast (eggs etc.) Exclusivity

    9.6

  • Mary
      Ireland
    August 14, 2014

    The hotel is very central in a good area. The pool is lovely and the hotel is so clean and comfortable. The food is also excellent. We really enjoyed our stay at the Serena.

    Nothing

    10

  • Scott
      United States of America
    July 29, 2014

    Great staff. They were extremely helpful. Nice pool and sauna. All around very inviting.

    Poor WiFi signal in room. Could not control temperature in room.

    10

  • Yoko
      United Kingdom
    July 1, 2014

    Very stylish and lovely interior Small and cozy boutique hotel with hidden Pool and gym Felt so at home

    9.2

  • Alan
      Ireland
    June 8, 2014

    Staff and cleanliness were terrific and it's location is in a lovely part of the city

    WiFi is dreadful ! have stayed here a few times and it's such a shame that the WiFi is so bad. Almost impossible to access work at the hotel or English speaking entertainment (Netflix). It's a pity !

    9.2

  • Nigel
      Canada
    June 1, 2014

    The location was great! Easy walk to most of the sites you wish to visit.

    Room was a little smallish but a good value.

    8.3

  • Nick
      Israel
    May 30, 2014

    Great and clean modern hotel, breakfast was very good and fresh. Staff was super nice and the atmosphere is very calm and clean. Would defenetely recommend the place.

    not so close to night life if you are looking to go out at night, but a taxi will take you anywhere for a few bucks.

    10

  • Caroline
      United Kingdom
    May 11, 2014

    Location Helpful staff (but limited English spoken) Clean, spacious room Nice courtyard for drinks

    Breakfast was nice but limited choices Wifi erratic, even in public areas

    9.6

  • Esther
      United States of America
    April 26, 2014

    location was quiet and yet within easy walking distance (if you're used to walking) to parks, museums, and other popular sightseeing locations. If you want the subway or bus--not sure if it's really central. Front desk was very helpful with arranging a car to airport, and held luggage upon arrival and departure.

    Wifi was slow and often dropped the signal. And bathroom--lighting felt a little off: not enough over the mirror. And more hooks.

    9.2

  • Helen
      Australia
    April 17, 2014

    The location is great. Staff very helpful. Lovely courtyard, good cocktails and small but good menu available any time

    10

  • Anonymous
      Spain
    April 15, 2014

    Location is perfect....right in the most elegant area in Buenos Aires: Recoleta. Hotel is small and service is excellent and personalized. Spa area is very nice and relaxing. Décor is minimalistic-modern but cozy. Room was very nice (609), good size with a terraze.

    Breakfast is not so wide. I'm not a breakfast person; however, compared to other Hotels I've been to (Mio Buenos Aires), the food available and displayed is rather poor. No eggs, nor pancakes, for example. Bed mattress and linens, specially pillows, could be of much better quality, considering the type of hotel it is.

    8.5

  • Edie
      United States of America
    March 23, 2014

    staff service & friendliness breakfast patio

    wi-fi poor

    10

  • Anonymous
      Canada
    March 21, 2014

    Friendly staff and very helpful.

    7.5

  • Karl-heinz
      Sweden
    March 16, 2014

    the hole stay was a pleasure; from check-in until check-out

    nothing

    9.2

  • Ilgar
      Azerbaijan
    March 15, 2014

    They take care of the residents.

    No comments.

    7.5

  • Barry
      United States of America
    March 12, 2014

    Location, staff, rooms, breakfast, you name it! Wonderful, wonderful hotel.

    Leaving.

    10

  • Gabriela
      Luxembourg
    March 10, 2014

    Very helpful, efficient and kind staff. They do everything to make our stay pleasant. Most comfortable bed. Nice breakfast. Great location. Excellent airport taxi, and city taxi arrangements. Good security.

    9.2

  • Dmitry
      United States of America
    March 8, 2014

    LOOK NO FURTHER. This is the hotel to stay if you are not locked into Hyatt, Hilton, and other large chains. Location is PERFECT in a very safe and upscale area with easy access to various neighborhoods. Serena is a boutique hotel with modern amenities. Reception, bar, and courtyard are absolutely adorable. Rooms are Ok size. Bathrooms are modern and very clean. I liked the ceiling-mounted rain shower. The place reminded me a lot of the up and coming the Kimpton hotel chain in the U.S. - modern, fresh with staff being extremely pleasant without being overly formal.

    Nothing

    10

  • Linda
      Canada
    March 7, 2014

    Very friendly staff who spoke excellent English. money exchange helpful and user friendly

    Nothing

    10

  • John
      United States of America
    February 24, 2014

    Beautiful, modern, central Helpful staff Bartender Mateus made the best Pisco Sours of our entire trip!

    10

  • Lori
      United States of America
    February 23, 2014

    The modern decor,breakfast,comfy bed,quiet location.

    10

  • Gabriela
      Luxembourg
    February 21, 2014

    Loved our stay: comfortable bed.,good breakfast. Helpful staff. Good aircon. Brilliant wifi access. Great location. We will return! :)

    Wish there was at least one news channel in English on TV.

    8.8

  • Anonymous
      Brazil
    February 21, 2014

    Nice and trendy looking rooms and lobby areas with good internet connection. Excellent location and very friendly and helpful staff.

    Compared to other hotels in the region the breakfast was a dissapointment and whilst there is a gym it only consists of one treadmill and one other machine. Pool still out of order.

    7.9

  • Keith
      Spain
    February 20, 2014

    Lovely boutique hotel, we had a small suite which cost a bit more for upgrade, super terrace buffet breakfast, happy pleasent staff. Sebastian Juan & Nicholas were always attentive

    Having to pay for espresso cafe in the morning normal is included, however was my choice to have it or not

    8.3

  • Anonymous
      Austria
    February 18, 2014

    Location

    Wifi was slow

    8.3

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