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Free WiFi

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Palermo Hollywood (0.1 miles)
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Newest reviews for Vitrum Hotel

  • Marcela
      United States of America
    July 23, 2014

    breakfast was poor and there were no service

    6.3

  • Conal
      Ireland
    June 15, 2014

    Fantastic hotel in a great part of buenos aires. Brilliant staff who looked after everything we needed. We are staying again this week after travelling around the country.

    Nothing.

    10

  • Christian
      Austria
    May 11, 2014

    It's all about location at Vitrum Hotel. The hotel itself does not live up to the price it charges. One girl at reception was really nice and service oriented - but one person can't make a change in this case.

    Breakfast was a big dissapointment both in quality, variety of choice and quantity. The wall are not insulated it seems - you can hear your room neighbor as if standing right next to you. Pictures on the internet are nice but do not live up to reality.

    4.6

  • Lukas
      Switzerland
    March 21, 2014

    Superb value for money. I loved the place. Great location too and very helpful and friendly staff. One of the best hotel beds I have ever had guaranteeing a good night sleep.

    wifi did not work in my room during the entire stay

    10

  • Werner
      United States of America
    February 13, 2014

    I loved the design, the room, the bed, the shower. I enjoyed the restaurant and bar.

    I thought the breakfast was poor and could be improved a great deal.

    9.2

  • Maggie
      United Kingdom
    January 6, 2014

    Fab hotel - the best one we stayed in on our trip to South America by far. We had a beautiful room, were warmly greeted by reception staff on our arrival. The spa was just being finished while we were there and we booked a massage - the therapists were great, very professional and experienced - one of the best massages we've had! The surrounding Palermo area is great if you like little boutiques and lots to do in the evening. Highly, highly recommend this hotel!

    The music in the restaurant was quite random, perhaps more chilled out lounge music would be better the REM and dance music

    10

  • Anonymous
      Chile
    December 5, 2013

    Lots of natural light, nice room. Close to Palermo Hollywood restaurants.

    Very noisy (my room was looking over the street and there was construction at 7am Saturday morning directly outside my window). There was no hot water on Saturday morning. I called reception and they advised it would be fixed in 10 minutes. I called back in 10 minutes and was told they didn´t know what the problem was. I suggested they see if there was hot water at the Spa and I could go and shower there which I was eventually able to do. The staff weren´t very proactive in resolving this. On arrival I asked for a map and asked reception to show me on the map where the hotel was located. The receptionist marked a spot on the map. Later that night I walked to the spot on the map but the hotel wasn´t located there. I had to ask people on the street where to find the Vitrum hotel and discovered I was about 20 blocks from the hotel. Therefore I had to walk in the dark across the train tracks, etc - it was my first time in Buenos Aires and I had no idea if the area was safe.

    7.1

  • Anonymous
      Portugal
    November 17, 2013

    the mattress

    the architecture and design, very bad taste the elliptical machine in the gym was not functioning

    5

  • Daniela
      Argentina
    November 17, 2013

    amazing place!!! my home away from home!

    10

  • Anonymous
      Uruguay
    November 14, 2013

    The room was great!

    Internet sucks, the sauna is always off and the "gym" is really poor.

    4.6

  • Steve
      United States of America
    November 4, 2013

    Staff was outstanding, room very nice and beautifully designed. The location is great.

    Not one single piece of exercise equipment in the fitness room was functional. Every piece was broken in some way and could not be used. Yet, the advertising of the hotel shows a very nice fitness room. I felt like this was very misleading.

    8.3

  • Marcio
      Brazil
    October 17, 2013

    Good location, very confortable bed.

    They didn't clean the room in one of the three days we stay there, for no reason. We asked a reservation for a tango show and they confirmed, but once we arrived at the venue there was no reservation and the price was 120 pesos higher than they informed at the hotel desk. Breakfast was poor for the price. The building needs some renovation and the hotel more attention to the details.

    4.2

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