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Xelena Hotel & Suites is located at Argentino Lake in El Calafate. Guests staying here can admire the landscape while unwinding in the Health Club, where a 70-square-yard swimming pool is also located. Free WiFi, parking services and shuttle to downtown are provided. Each unit is fitted with a mini-bar, safe, and LCD TV. Guests can opt between rooms overlooking the lake or city. All of them features private bathroom facilities with free toiletries, a bathrobe and a hairdryer. Xelena Hotel & Suites also offers fitness and wellness facilities, including heated swimming pool next to a hot tub and a sauna. Massage treatments and spa sessions are available for an additional cost. In addition to the Health Bar, dining options also feature, Mora Restaurant, the Pierrot Bistro and Huertas y Fuegos with wonderful views of the lake.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Gluten-free, American, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
and
1 full bed
1 king bed
3 twin beds
or
1 twin bed
and
1 full bed
1 king bed
or
2 twin beds
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
7.9
Location
8.5
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Erin
    United States of America United States of America
    The hotel staff went out of their way to make us comfortable. Pamela at the front desk was efficient and extremely helpful. I can't thank her enough for all the last minute problem solving for our large group over the holidays. She was amazing....
  • Avinash
    United States of America United States of America
    One of the more modern hotels in El Calafate, have tried various in the last 10 year, location just outside of town, amazing views and quite with direct access to the boardwalk of Lake Argentino. The food in the restaurant is great and especially...
  • Ruslan
    United States of America United States of America
    We really enjoyed our stay at Xelena while we were visiting El Calafate. The hotel is well maintained, very clean with great amenities and views. The rooms are sizable and beds are very comfortable. We took advantage of Xelena spa services...

Hotel area info

Restaurants
1 Restaurant On Site

  • Mora
    • Cuisine
      Argentinian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Xelena Hotel & Suites
Great facilities! Review score, 8.7

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Spa
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Pool table
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Beach chairs/Loungers
Spa
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Xelena Hotel & Suites takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Visa Cash Xelena Hotel & Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30709626007)

Please note that for New year's eve the dinner is included in the rate.

Please note that from 10 to 06/16/2024 inclusive, the installations of our new Zen Spa (swimming pool, seco sauna, jacuzzi) are permanently locked under maintenance. During this period, the massage service will function normally.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Xelena Hotel & Suites

  • Yes, Xelena Hotel & Suites is popular with guests booking family stays.

  • Xelena Hotel & Suites offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Pool table
    • Game room
    • Golf course (within 2 miles)
    • Beauty services
    • Swimming pool
    • Facial treatments
    • Public Bath
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • Room options at Xelena Hotel & Suites include:

    • Double
    • Suite
    • Triple

  • Xelena Hotel & Suites has 1 restaurant:

    • Mora

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Xelena Hotel & Suites on this page.

  • Xelena Hotel & Suites is 1.7 miles from the center of El Calafate. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Xelena Hotel & Suites can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • Gluten-free
    • American
    • Buffet

  • The prices at Xelena Hotel & Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Xelena Hotel & Suites is from 3:00 PM, and check-out is until 11:00 AM.