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Newest reviews for Alpenpark Turrach

  • Blanca
      Austria
    June 10, 2014

    Just 10 min walk to the lake

    At the end we had to pay an extra fee even for the sheets!!

    6.7

  • Csaba
      Hungary
    April 15, 2014

    We were very disappointed. We had a lot of problems.First, when we arrived( at night) the apartment was 15 degrees. Our House was located 1-1,5km to the ski slopes although in description note 300 m. Therefore we had to use the car everytime.No free parking. The sauna only can use between 4-8pm!!Do not look for the jakuzzi(as photo), because only a tube. The staff couldn't speak English.

    5.4

  • Jakub
      Czech Republic
    March 16, 2014

    Not clear communication regarding services not included in price - not small additional cost, for example for a Bed linen and towels on prepared beds (we had our privat in bag...).

    8.3

  • Michal
      Czech Republic
    March 12, 2014

    The location is the best value of this accomodation absolutely.

    There was a problem with the payment. The cards usually worked were unacceptable so I had to pay via bank account - extra cost. Neither bed linen nor towels are included - extra cost. Quite expensive final cleansing but the cleanliness in the room and especialy dishes was not adequite.

    6.7

  • Steven
      Belgium
    March 10, 2014

    Great luxuruous and spacious chalet, nice jacuzzi and sauna room, situated in a breathtaking environment.

    Acoustics of the bedrooms is extremely poor!

    8.3

  • Anonymous
      Austria
    February 25, 2014

    stuff managed the reparation of the gas heating the same day the SAT-TV problem was solved the next day house, facilities,comfort, sourrounding with pickup bus,..

    gas heating didn´t work- so there wasn´t enough warm water for the whirlpool at the first day, SAT-TV didn´t work because of the huge amount of snow- but the problem was solved the next day

    8.8

  • Tomas
      Czech Republic
    February 19, 2014

    Nice and spacious living room with kitchen . Very close to slopes

    Unfortunately sauna and jaccuzi did not work, nobody was able to repaire it . Nobody tells us before

    7.5

  • Anonymous
      Slovenia
    February 15, 2014

    - jacuzzi - sauna - enough parking space - good and fast installee service (the gas boiler stoped working an was rapaired within 5 hours - congratulation) - the price (of season)

    We were there with two other families. The parents of one family were sleeping in the children bnk beds - this was not in the description! There were only 2 double beds and 8 bunk beds and in the apartment!!!! We called at the reception one day before arrival and asked about the pool-billiard. They told us it is in the house. Afterwards we discovered only one 12 bed apartment has a pool billiard in the house! So they obviously do not know what they are selling!

    8.3

  • Anonymous
      Slovenia
    January 21, 2014

    The house is spacious and luxurious. The kitchen is well equiped. Our house had parking spaces, but some others do not.

    That the first shuttle for ski area is only at 9.35, it should be at 8.45 and from then on there should be shuttles at least every half hour till 12.00. Also there should be shuttles back to the village before 13.00. We missed some hooks and wires for hanging and drying our clothes.

    7.5

  • Anonymous
      Slovenia
    December 11, 2013

    The challet was very nice and comfortable,, on a nice location.

    At first, we did not get the challet with a spa bath (even though it was includedd in our reservation), so we had to complain and then we were apointed to another challet. Also, when paying for the service at the reception, we were given the wrong bill and had to complain again to get it rifht.

    7.5

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