Altstadt Vienna  

Everything. Helpful staff, afternoon tea, lovely rooms, inviting lounge bar, excellent breakfast, location.

Staff were excellent, professional and friendly. Very good recommendations for restaurants and tips for ensuring we enjoyed our stay in Vienna. It is a nicely designed hotel. It felt like we were living in our own apartment in a very cool community. I have already recommended this hotel to friends and we would definitely stay here again.

Very friendly and helpful staff, personal touch, nice atmosphere, very good breakfast buffet, good areas for relaxing in front of the fire place, afternoon tea included. The hotel is in an old viennese townhouse, a very special place and has the "little extra".

Was a great location, friendly and always helpful staff. Breakfast was perfect and the afternoon treat and confortable surroundings. Room was clean and wonderful decor.

1) Quietness. 2) Friendly stuff, efficient and stealthy service. 3) Splendid breakfast meals (with a glass of champaign - a special treat that helps to create a special mood).

1) My dream room would have been more spacious. 2) Some pictures and posters of the interior decoration seem extrinsic to the place, and some are even bizarre (to my taste).

We had a warm welcome upon arrival - all staff spoke clear English - and they gave us a tour of the facilities and even gave us a nice Vienesse coffee while our room was being prepared. There are 3-4 salons where you can go sit and chill out. In the main room there was a fireplace, nice decor and music playing where we had tea/coffee and homemade cakes at 4pm. It was so comfortable we came back on Friday night and had a bottle of wine by the fireplace. The breakfast was fantastic. The hotel is a pleasant 4 minute walk to the Ringstrasse and then another 5-10 minute stroll into the central square of Vienna. There are plenty of boutiques around the hotel as well.

It was a windy night and the ivy vines outside kept banging against our window and kept us awake. I would recommend that the hotel cut these down so they do not disturb guests in the future. Luckily we had ear plugs.

Excellent location, friendly and professional staff. Comfortable rooms, good breakfast.

Very attentive service by staff and helpfulness. Excellent breakfast. Beautiful accommodations.

Lovely individual type hotel. I liked the fact that each room was different and decor was very distinctive. Staff very welcoming and helpful. Would highly recommend this hotel to anyone visiting the wonderful city of Vienna

The staff at Reception were excellent and attentive and very prompt in their services. The breaskfast room was very comfortable and a good array of choice of food. Senior waiter (male) was excellent and was very good at his job and I like the idea of daily afternoon teas with the home- made cake. I loved the art work through the hotel and that each room was styled individually and the location made it easy to move around Vienna. I was very comfortable in my room and was nice to come back to each afternoon.

Excellent staff, unique design of rooms, quiet, good breakfast, good location

Great hotel.The personnel was very helpfull and pro-active. Good choice of food and drinks at breakfast. Clean room and not noisy. Between 3 pm and 5 pm. suggest to have a cup of tea/coffee with some cookies free of charge in a cosy hall with classic music. Though we paid for an ordinary double room, when we arrived we were given Suite Privee for the price of a double room.

The room was decorated beautifully and the staff was outstanding and very helpful