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Wagramer Straße 8, 22. Donaustadt, 1220 Vienna, Austria – Show map
|Comfort Double Room|
|Executive Double or Twin Room|
|Family Room (2 Adults + 2 Children)||
|Special Offer - Comfort Double Room with Parking|
|Comfort Double Room with New Year's Eve Package|
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ARCOTEL Kaiserwasser's staff speaks: English, German
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Grounds, Terrace, Sun Deck
Sauna, Fitness Center, Massage, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 21 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating
Alte Kaisermühle (1,039yrd) Strandcafe Alte Donau (0.9miles)
Donauinsel - Diverse Bars (656yrd)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 16 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 711 reviews
Value for money
Show reviews from:
Featuring free Wi-Fi, parking, gym use and business corner access, this hotel is a 3-minute walk from the U1 Metro Station and across from the United Nations Head Office and the Austria Center.
Score from 1774 reviews Very good
The Lenas Donau Hotel enjoys a quiet location directly at the Alte Donau waterfront, only a 5-minute walk from the Alte Donau Underground Station.
Score from 4422 reviews Good
Combining Austrian charm and international comfort, the Austria Trend Hotel Donauzentrum Wien has cozy and comfortable rooms and a first-class service in a convenient location near the United Nations...
Score from 480 reviews Good
Just steps from the Nestroyplatz Underground Station, Das Capri is 2 stops from Saint Stephen’s Cathedral in the center of Vienna. The Prater Amusement Park is a 10-minute walk away.
Score from 1099 reviews Wonderful
Perfect for UN meetings - simple check-in, decent sized and comfort rooms, fair prices for Vienna.
Location Clean Baby crib Nice bathroom Comfi bed
Slow wifi Need to take paper for 1gb fast internet connection each time Small tv Needed to go around the hotel to the entrance or had sometimes to carry the stroller+baby up the stairs to avoid long walk
location, Spa facilities, cleanliness, staff, view,
free WiFi was very bad in room 245
The hotel is very well located, not in the city center but next to a metro station (Kaisermühlen VIC on U1 line). Very clean, quiet, impeccable and fully-equipped bathroom. Nice decorated rooms with tea and coffee table set. Free WiFi (at very good speed). Also, the airport is very easy and cheap to reach: From airport to Praterstern with S7 and from Praterstern to hotel with metro U1. Also, it's another way to reach the hotel, by bus 1183, which is a little more expensive, but directly. A nice attention: guests are offered free delicious apples every day in the room, and also very good tea bags. Very interesting approach to details!
The only way between the hotel and the metro station is through a passage underground, which can be a little bit scary in the evenings. But this is not the hotel's fault.... Also, I founded it annoying that over the entire period of stay, the reception reserved EUR 300 as a deposit, which wasn't mentioned anywhere in hotel policies. This was the first time that we were asked to do that.
Location was convenient as I attended an IAEA meeting at the VIC. Near to U-Bahn station and easy access to city centre. Airport bus stops right in front of hotel.
No restaurants nearby.
Bad service, especially the front desk; Canteen service is also just so so; The room is extremly uncomfortable, too crowded and the facility is old. I will never come back again of this hotel
We paid a fraction of the full cost for our standard double room, making it fantastic value. Well-furnished, tasteful and large rooms. Multiple, fast elevators. No issues with the door card for access. Beautiful hotel foyer, staff very good with luggage storage.
We had a room at the very end of the hotel. Our WiFi reception was subsequently only effective on on one side of the room and only with some of our devices.
The hotel stuff is completely unprofessional. They spend many hours on our first night trying to find a room with a working air-conditioner. They preferred to put us in a room with two single beds even though we have payed for double and it was our honeymoon. I even bought the new years eve package, and they begun to remove the decoration from the restaurant even before we finished our dinner (we payed 95 euros/person for this). The location is not very convenient for tourists as it requires you to take the metro every time. Luckily it was just across the street. No comment on the cleanliness. They kept reusing the same towels in the bathroom, even though we left it on the floor. It took them 2 days to realize that there are two of us in the room so they left us with one set of towels in the beginning. Breakfast was way too early for holiday season (6:30-10:00) and they made sure to hide the food exactly at 10:00. I was lucky that they didn't take the plate before i finished.
The location was ok, a couple of metro stations from the main attractions.
I would have expected more as services from a 4 stars hotel: we were a couple and we got a room setup for one, at first. The net is restricted to 3 devices and for all 3, we got a limited amount of data: 1 Gb. During the new year dinner gala the food was plenty and good, but the drinks were not included in the gala dinner package(which came as a surprise to us, because it was quite expensive, no music, no special decor) and we had to ask a lot of questions to the waiter to find a minimum amount of info, which I think IT should have been given to us grom the beginning without us having to ask for.
- location was good due to the metro that was very close - spacious room - very quiet - nice and clean bathroom - good Wi-Fi connection
- The beds are comfortable but I prefer one big mattress - the single person blanket too small - some dust on the shelves and carpet - the shower needs some repair - expensive mini-bar
Wi Fi connection. You have to log on every time when you come back in the room.
Near Techgate where we worked. Wifi worked fine. Easy access to airport with bus. Near underground station. Clean rooms. Good dinner at hotel. Second time I stay at the hotel.
We've got an extra large room, suite with many facilities. It was a great time there. Friendly staff, clean and modern hotel.
Only the parking fee was a bit more than normaly comparing to the room price.
No cupboard for clothes No iron table No microwave
Very clean, close to the subway, excellent breakfast. Very nice and helpful staff. Good, large garage.Perfect for a business trip, but a bit far from the city center.
Location and atmosphere
Breakfast very average everything taken into consideration.
good service, modern, good breakfast, direct subway to downtown...
too much red color used ;)
Behavior in the reception and hotel staff . Good clean facilities . Proximity to Metro and Bills
Distance to city .... Food options near by ...
the room was so clean all time , the staff were friendly
the room didnt have a wardrobe , the executive lounge was unless to small and nothing to eat except some small cold cuts and the wifi signal was weak
Convenience of location, cleanliness.
- Wifi was weak and intermittent in the room, albeit I read that we'd be provided free LAN in the room, there was none. - Nothing is free in the room, not even a bottle of mineral water (it costs 5.90 euro). For the price I paid, I would expect at least that and a pair of room slippers. No shampoo in the bathroom, only the 3-in-1 (one liquid for hand, hair and body) type. Disappointed with the lack of provision above since I had to travel with a small cabin bag for 3 days and expected a 4-star hotel to have those basic things.
Well located close to UNO city, The Danube river activities and the Danube Zentrum shopping mall. Just cross street from the metro station (the U-Bahn). Breakfast is superb.
The car park is directly underneath the hotel, but at Euro. 19.00 per day, is not the cheapest at this far-from-city-center location.
Very good hotel. Good location (near U1 u-ban station). Very friendly and profesional stuff. Good wi-fi.
It could be much cheaper. Especialy meals and parking.
The breakfast is every day same memo. Didn't cater for Asian people
strange smell in the room.
- Large, comfortable room, - Gratis Apple in the room, - Coffee maker in the room, - good breakfast offer.
- Huge mistake done on payment bill when checking-out! - No slippers in the room; - A small number of English TV channels.
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