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Stubenring 2, 01. Innere Stadt, 1010 Vienna – Show map
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541 verified reviews
They speak your language
Best Western Hotel Pension Arenberg's staff speaks: Russian, Romanian, Polish, French, English, German
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Massage, Bicycle Rental
Food & Drink
Breakfast in the Room
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 28 per day.
Room Service, Packed Lunches, Vending Machine (drinks), Airport Shuttle, Shuttle Service (surcharge), Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
Russian, Romanian, Polish, French, English, German
2:00 PM - 11:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 38 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 541 reviews
Value for money
Show reviews from:
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Offering panoramic views of Vienna, Hotel Am Parkring is located across from the City Park (Stadtpark) on the Ringstraße boulevard. Guests benefit from air conditioned rooms and free Wi-Fi.
Score from 1374 reviews Excellent
The family-run City Pension is located in Vienna city centre, a 2-minute walk from Saint Stephen´s Square, Schwedenplatz and Kärtner Straße Shopping Street. Free WiFi is available.
Score from 144 reviews Wonderful
Do not book without cancellation, they will try to give you an inferior room to the one you payed. They will very nicely tell you that what they are giving you is fantastic and much superior to your booking. You really have to be a strong character to get what you payed for if you have a no cancellation booking. However, this leaves you a bad memory of that day and of this place, which otherwise could be very nice.
The location was perfect. Within walking distance to city centre and the CAT (City Airport Train).
WiFi was terrible. Very hard to connect to it and the signal is very weak.
Good location for metro and trams, and an easy walk to the old city.
Noisy air conditioning.
We were upgraded to the Junior Suite after our compliants. Location is very convenient.
Bathrooms of our first two rooms weren't clean. We had our doubts on the freshness of breakfast.
Their wifi did not work even when you were connected, when I mentioned it a couple of times they looked frustrated and insisted that it was working fine.
That probably the bread belonging to the breakfast was placed in a basket on the floor outside the reception of the hotel without any cover at all! The basket was, to be more specific placed in the stairway/stairwell. The room was also very hot - where also the room was specified with air conditioner, I can tell you that it was only cooling for about max. 5 minutes during one hour! My friend slept better on a towel on the floor of the toilet than he did in his bed!
We booked over a week in advance and when we arrived (after dragging our luggage up to their second floor entrance) we were told there was a problem with the toilet in our room and we would be staying at the hotel across the street. It would have been nice if they had emailed to let us know. Also we had a flight to catch the next morning but still had to go back across the street to the hotel to have our breakfast. We chose this as it looked like a historic and different hotel and ended up staying in a tiny generic and dirty hotel. They didn't offer any discount nor an apology. The best part is as we were in our tiny room down the road I looked on booking.com and the hotel still said it had the room that we booked available. So what really happened? Stay away from this scam hotel. I thought the name Best Western was more reputable.
Location was excellent, close to public transport and the express train form the airport. My room was comfortable with an excellent view of the main road. Breakfast was served with lots of choice and their filtered coffee was good. Air conditioning worked well in the middle of summer on muggy days Staff were relatively friendly and spoke enough English to meet any requests.
The Hotel overbooked and because I had a late check in I was put in a hotel across the road for the first night of my stay. The quality of that hotel was better. Internet did not always work well. Worst of all, my room was not cleaned from the previous guests and I had to wait several hours for it to be setup for my stay. If you can get past these oversights it is not a bad place stay, but you can find better.
Reception a bit frosty. A bit confusing when using the lift to reception
Within walking distance to town centre Big and clean bathroom
No electric kettle. Small breakfast room
the staff was really good and pretty!
have no water bottle to cook the water
Comfortable hotel. Close to city center. Good breakfast.
Noisy if windows to the main street. Quite but dark room if window to yard.
rooms too small.....cramped up.....
Location was good
The entrance to the hotel was in the nights was scary as there were no lights. It was dark . No coffee making facilities in the room
The breakfast was good
We found the space in the hotel extremely crowded and small - especially the breakfast area. We also found the hotel dark and depressing without any natural lightning. Access through the many heavy doors was also a bit of a struggle with luggage
great location. great rooms. easy to reach on public transport
Perfect place to stay for its price. Right in the center, tram stop infront of the door. Little and cozy rooms, all the facilities.Great view from the window. No noize from the neighbors. A lot of bars and a shop just downstairs.
Location is excellent, very closed Old Town. Internet access was well and air condition also.
Finding the hotel inte building was a litttle difficult. I stayed in a room for one person and it was small also fresh air was problem.
Great breakfast selection.
No AC on first 2 nights & no remote for TV all week. Height adjustment on shower did not work. No bath towel or bath mat on last night.
Great breakfast, location, comfortable room and clean large bathroom.
Getting through the large heavy doors with luggage.
A wonderful feeling of an old time artistic hotel with all the photos on the walls !
The location of the hotel is very centralised and safe. There are bus stops just in front of the hotel which can bring you to all main attractions. The train station is also closed by. The hotel itself is clean and tidy. We are a family of 4 and we booked 2 standard rooms. We were so happy that the hotel gave us a suite for our family. The rooms are beautiful and clean. Great value for the price paid. We also like the breakfast with wide varieties. Coffee, tea and apples available the whole day. I would definitely recommend this hotel to everybody.
I liked the location, it was fairly quiet, and the beds and pillows were very very good. A good breakfast was served everyday, and the staff was helpful.
I had some issues with after-hours-doors (entry and exit) not working, but these were resolved within a couple days. There is not much of a lobby area but this is not a big concern of mine.
We have been upgraded :) The breakfast was awesome !!! The room was clean, confortable and quiet (Double door to access to the room)
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