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Kärntnerstraße 18 / Eingang Neuer Markt 3, 01. Innere Stadt, 1010 Vienna – Show map
Excellent location – rated 9.8/10! (score from 974 reviews)
Rated by guests after their stay at Austria Trend Hotel Europa Wien.
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974 verified reviews
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Austria Trend Hotel Europa Wien's staff speaks: English, German
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Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 34 per day.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge in an extra bed.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 974 reviews
Value for money
Show reviews from:
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Score from 1363 reviews Excellent
Location & quality of breakfast
Wifi unreliable Relatively expensive for quality
The good location and clean room.
The wifi was poor
Location, breakfast, clean room, Executiv Lounge Access. Very friendly staff at reception.
I found breakfast plates were not washed well;
The location was perfect: just off the shopping street in the heart of Vienna. The staff was extremely helpful and friendly, and wi-fi was great.
My bathroom tub had a slow drain, and the stains on the carpet were a bit off-putting.
Location, and equipments in the room
Noise of the street at night
I love this location, everything you need is just a few steps away. Go for executive room, those have much higher standard then the old, regular ones. Nespresso machine and fridge big enough to keep your own fruits or yoghurt.
May get loud at night, bed too hard, no slippers. Not sure if they have gym. Expensive breakfast. Slow elevator.
Outstanding and friendly staff especially Nicole and Booleiaf. Excellent location.
Wifi was too weak
friendly staff good location
Hotel is located in the centre of the shopping district. 5 min from Stephen platz and 5 min from the subway. Food is also easily available with international selection
Location Wifi Front desk
No parking A bit old Small rooms Bad air conditioning
-excellent location -very good service -friendly and helpful staff -breakfast offers healthy and wide variety of food -coffee machine is great
-internet connection is poor and always disconnects -There is no lobby except for one couch -Queen bed has two mattresses (it should be one) -No hair dryer in the bathroom (7th floor)
Close parking, close to the underground, easy walking distance to everything, great access to the shopping street, comfortable and very large rooms, I can't complain about a single thing! Fabulous value for such a great hotel we will stay again.
The executive lounge and its facilities
Mostly the location
The parking issues The smoking smell coming from other rooms although it is a non smoking rooms Hotel to be strict on this issue
The great location
Bad Wfi connection and bad AC in some rooms
Great location in middle of Vienna tourist and shopping district. Modern and comfortable.
Breakfast at 20 Euros each was expensive. Close by were plenty of places to get cereal, baguettes and coffee.
Location and room size
Near everything you should visit in vienna
Simple room and small shower bath
the personnel the bathroom isn't clean enough the executive loungeisn't cleaned enough during breakfast hours
The hotel rooms are HUGE - we had more than enough space for a cot and for our toddler to run around. The rooms were clean, the bathroom a good size and there was a ton of cupboard space for clothing. The hotel is located a few minutes from St Stephens church and underground stop so perfect for getting to via rail from the airport or Westbahnhof. For the price, the room space was fantastic as well as the location so we do recommend this hotel.
The staff were very short and seemingly ill tempered. We specifically requested a quiet room - we had a room overlooking the Karntnerstrasse where they were performing construction works at 3am - which woke us all up. When I mentioned this we were told 'so, it's not us doing the work; and you are in a city so what do you expect?'. Very poor customer service. Also the curtains do not have block out so the lighting from the shops and in the morning made returning to sleep very difficult - we were glad we weren't just off an international flight and needed a day rest! Ask for a room at the back which overlooks a small square - this may be quieter. Breakfast at $20EU seemed steep so we dined at the cafe over the road for half the price. Wifi very patchy and the english channels on TV were blocked.
AC unit did not cool well
locations is great
rooms were dirty, furniture was cheap and not comfortable, personal was not friendly. Housekeeping was late everyday.
Location-location-location! Breakfast spread was really good, bordering on excellent! Staff were friendly and overall went out of their way for you.
Bathroom was dirty when we arrived, but this was promptly remedied the next morning, so we became happy campers for the rest of our 6 night stay.
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