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Most recent booking for this hotel was today at 04:37

Score from 371 reviews Very good 8.2/10

Newest reviews for Hotel Pension Baron am Schottentor

  • Ibrahim
      Saudi Arabia
    August 3, 2014

    Very good location and I really had a good service from Vitaly he mad it very friendly and he was very nice with good smile Especial thanks for him

    There were no elevator inside I had to left

    8.8

  • Anonymous
      United States of America
    July 15, 2014

    The Staff were exceptionally gracious and helpful, providing me maps and advice for visiting Vienna. They also printed a paper for me gratis. I will stay there again when I return to Vienna.

    leaving.

    9.6

  • Anonymous
      France
    July 13, 2014

    Value for money, close to tram and metro station

    10

  • Anonymous
      Hungary
    July 12, 2014

    Nice personnel, overall great service.

    Lack of minibar and the safe didn't work.

    8.3

  • Petra
      United Kingdom
    June 27, 2014

    Location, staff, spacious.

    Breakfast was limited for a 4 star hotel.

    7.5

  • Walaa
      Germany
    June 17, 2014

    the location

    9.2

  • Anonymous
      United Kingdom
    June 11, 2014

    The staff The location - good

    Stairs to climb

    8.8

  • Maria
      United States of America
    May 27, 2014

    Beautiful room and great location!

    8.3

  • Anonymous
      Bosnia and Herzegovina
    May 25, 2014

    Location

    Staff was rude, uninformed, booked us in a wrong room, never offered an alternative room. The room we got did not have a bathroom door, which was very inconvenient for a family with teenage children. The websire offered a junior suite, which we booked, but in hotel they told us they do not have a junior suite, so they put us in a large double bedroom with an extra uncomfortable bed for the child, just next to our double bed. Staff were extremely unprofessional, refused to issue us an invoice. Their language was inappropriate towards a customer. When I complained about the treatment and pointed to some customer rights, the receptionist rolled her eyes to show that she didn't care. I could not pay in cash, but only by using a credit card. No one offered to explain a complaint procedure, so the whole process took our entire morning. They claim to be a 4 star hotel, but it is basically a polished up hostel on a 3rd floor of a residential building. It does not have its own entrance, you have to access it through a flight of stairs and a small lift that is shared by the entire building. The walls are thin and we were woken up at 6 o'clock by the noise of a shaving machine in the room next door. The manager in the end offered to pay back the difference between the price originally listed and a family room. However, we would have never stayed there had we known that they would not provide the minimum requirements we had. Avoid this place, for a small difference in price you can stay in proper hotels in that area.

    4.6

  • Kamman
      United States of America
    May 21, 2014

    The location is excellence! You can walk everywhere.

    There is no elevator from ground floot to the hotel which is located on 2/F. For someone with back problem to haul luggages up to 2/F is not fun.

    7.1

  • Roxana
      United Kingdom
    May 13, 2014

    I liked the location, the staff and the fact that it was very quiet.

    I would have preferred to have BBC World News.

    7.5

  • Yury
      Russia
    May 6, 2014

    Location, views and excellent staff at the reception

    Absence of a mini fridge in the room

    7.5

  • Anonymous
      United Kingdom
    April 30, 2014

    - Excellent location. - Friendly and very helpful staff. - Good breakfast (not the best, but good). - Very comfortable room. - Good relation price/quality. - Would surely stay at this hotel again.

    9.2

  • Anonymous
      Spain
    April 11, 2014

    Location

    Small bathroom near the living room

    6.3

  • Amy
      United Kingdom
    April 10, 2014

    The decoration and furnishing of the place was amazing, we really we'rent expecting such luxury. A quaint hotel in the centre of Vienna at reasonable cost a true gem.

    10

  • Jerome
      Hungary
    February 25, 2014

    Friendly and supportive staff for our co-traveller who messed up his hotel bookings elsewhere. The room 111 was cosy and warm with a great view.

    Maybe the breakfast was a little pricey - we would have been tempted to skip that and eat in a nearby patisserie/coffee shop.

    10

  • Anonymous
      France
    January 21, 2014

    The hotel is very well located near the Rathaus. Staff was helpful. The room was big!

    The room was not soundproof, so we heard everything that was going on in the hotel: people coming back late at night, tv in the living room in the morning, etc...Austere decoration.

    8.8

  • Tamas
      Hungary
    January 12, 2014

    The room we stayed in was huge and had a balcony overlooking the Votive Church. Very nicely designed. Great help with the parking to get half price at the nearby underground garage. The staff was very nice and helpful.

    The bathroom was a bit outdated, compared to the very nice room it did not match in quality, although sufficient. Wifi was intermittent.

    8.3

  • Heimo
      Austria
    January 5, 2014

    Juniorsuite was really excellent...four beds for three persons..bathroom very clean, Hotel-Location near city-centre, staff very friendly

    "normal" room ist very small, but for only one night ok

    10

  • Mark
      France
    January 3, 2014

    The staff were very helpful and the accommodation was really nice and comfortable whilst also being in a great location within walking distance of all the sights.

    10

  • Karen
      South Africa
    January 3, 2014

    Helpful staff, nice room, good location.

    Fold out couch was a bit squeaky; bathroom quite cramped

    8.5

  • Thomas
      Greece
    December 30, 2013

    Σε αρκετά καλό σημείο για πρόσβαση στο κέντρο της πόλης. Κοντά σε κόμβους συγκοινωνίας. Μεγάλο μπάνιο.

    Στο δωμάτιο έλειπαν βασικά πράγματα όπως ψυγείο και στεγνωτήρας μαλλιών. Επίσης το ξενοδοχείο θέλη ανακαίνιση. Η Reception δεν λειτουργεί όλες τις ώρες. Ακριβό (μαζί με το parking) σε σχέση με αυτό που προσφέρει.

    5

  • Anonymous
      Czech Republic
    December 28, 2013

    location bed and the room

    bathroom and the toilet strange entrance

    7.5

  • Nina
      Slovenia
    December 26, 2013

    Perfect location, just 5 mins walk to Rathausplatz. Very spacious room, with practically no noise from the street. Super friendly staff, great feel of old house in the " lobby", but very modern and nice room.

    9.2

  • Anonymous
      Hungary
    December 26, 2013

    Simple, with a great location and friendly staff

    Poor breakfast with a high price. Internet access isn't available in all rooms(poor signal). No elevator access to 2nd floor

    7.1

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