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Donaufelder Straße 232, 22. Donaustadt, 1220 Vienna, Austria – Show map
|Double or Twin Room with Air-Conditioning|
|Standard Double or Twin Room with New Year's Eve Package|
|Standard Double or Twin Room|
|Comfort Triple Room|
|Comfort Double or Twin Room|
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616 verified reviews
They speak your language!
Best Western Hotel Wien-Kagran's staff speaks: Chinese, Slovak, Russian, French, English, German, Czech, Bulgarian
Booking is safe
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Wireless Internet Hotspot is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 8.50 per day.
Vending Machine (drinks), Vending Machine (snacks), Express Check-in/Check-out, Baggage Storage, Fax/Photocopying
Safe, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Chinese, Slovak, Russian, French, English, German, Czech, Bulgarian
2:00 PM - 10:00 PM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 7 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
One older child or adult is charged EUR 30 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 616 reviews
Value for money
Show reviews from:
The Lenas Donau Hotel enjoys a quiet location directly at the Alte Donau waterfront, only a 5-minute walk from the Alte Donau Underground Station.
Score from 4056 reviews Good
Featuring free Wi-Fi, parking, gym use and business corner access, this hotel is a 3-minute walk from the U1 Metro Station and across from the United Nations Head Office and the Austria Center.
Score from 1527 reviews Very good
Opened in November 2014, Motel One Wien-Staatsoper is just 165 ft from the Ringstraße boulevard and 325 ft from the State Opera.
Score from 9 reviews Wonderful
This charming 3-star hotel offers a quiet location close to the Prater amusement park and the famous Ferris Wheel (Riesenrad), only a few steps from a subway station.
Score from 1148 reviews Very good
Good hotel, good location, only 3-5 minutes away from the metro station, helpful staff
Noisy at night for sleeping because the bedroom window was at the main street where the tram and the cars were very noisy. Not much of an option for breakfast for non meat eater
Breakfast, it could have been more flexible since I am vegetarian, we get ham as default and for other stuff like eggs, muesli we have to pay extra!
Coffe and tea avaialable 7/24 in the dining room
Poor breakfast, no possibility to select, for yogurth and egg additional charge
Accurately described but in effect it is really a business hotel. Does the job for the money.
Remote for sightseeing in Vienna but metro to city centre is easy. Limited eating options nearby.
Big rooms, lots of space in it.
Bed was a bit to squeaky/noisy.
Every thing was excellent
One night Wi Fi didnt work Breakfast very poor No mini bar
Staff, very nice and helpfull
Value of money very poor location not good
Good sleep Calm Near the U-Bahn Staff is nice
Parking is paying, even if parking is free on sunday in the street. Reception is not open til 2pm, even if I asked for an early check-in I booked in English but the answer was only in German.
Rooms are big and staff are handy.
No English TV channels at all.
Firm mattress Thin pillows (not overstuffed) No AC (wasn't cold), fan provided Spacious room for 1 person Very clean Staff was very helpful
Minimal - reminded me of a dorm room Very basic shower, shower head wasn't perfect / kind of crooked Shampoo and body soap in one (should have brought my own toiletries)
Good and value for money
Location was not good
room is ok. clean. location is ok. near to U1 station.
breakfast is poor. internet is not working very well.
The room was clean. The staf wasn't so bad. Near the metro.
Everything else. I truly don't understand how this hotel can have "best western" name. There's no lobby, at all, you just come in and it's only registration tabel. The room is very small, that small, that if you put your luggage there is no place to stand or walk through. And lets talk about the Amazing sewer pipe in the hallway,they are there to every second door. And finally the breakfast, Finally breakfast, which comes in portions. Two slices of ham, two slices of cheese, two croissants, butter slices, apple, jam, and tea or coffee. I had that I kind of breakfast in B&B, but I didn't expected it in best Western the global name, known in the world... I'm not a picky man, but when you think about Best Western you expect a certain level, and this time "no name" appears to be 100 times better.
The location was ok. The bathrooms were fairly nice.
Bookings dot com blew this one. I booke for two, and the hotel only allowed one. Hot summer day with no air conditioning. WIFI never worked and staff said they did not know what to do or who to call. Provided no drinking water. Only one set of towels.
Everything except the payment police, mosquitoes and the very small reception area.
They have a special police regarding The payment (cancellation in less than 20 days before check in will conduct to the payment of the whole period reserved). This is not good at all. They use to block the money on the card and in my case forgot to unblock it.
Location Layout of the Room
Quantity wise Breakfast was good - could have been a few more varieties ......
room essential, comfortable, bed ok, bath clean, good shower.
compact, cosy, well located, hassle free, provision for hot drinks throughout the day.
lack of flexibility on check in time even after advance intimation,frequent disturbance of wi-fi & prolonged non-availability of internet for the laptop provided in the tea pantry.
staff was very accommodating especially those at the breakfast corner
couldn't open the window much for a change of air
Rooms were newly refurbished and very clean.
ON arrival I was told I had to pay a deposit for the aircon remote control, but that they couldn't give me a receipt for this. No restaurant or bar. Can buy drink or snack at reception, but have to pay cash and cannot get a receipt for these items. Not so good for business travellers who need evidence of expenses.
There should be some more items for breakfast for Vegetarians like me. There could be tea kettle etc. in each room.
The internet - WiFI not work in some rooms! Despite of number of requestes!
People are very nice and great.
Breakfast meal isn't great, though.
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