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Best Western Hotel Wien-Kagran
Donaufelder Straße 232, 22. Donaustadt, 1220 Vienna – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 27 at 9:49 AM from Poland.
6 Reasons to Choose Best Western Hotel Wien-Kagran
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626 verified reviews
We speak your language
Best Western Hotel Wien-Kagran's staff speak: Chinese, Serbian, Russian, Croatian, French, English, German, Bulgarian
Booking is safe
When you book with us your details are protected by a secure connection.
Free! Wireless Internet Hotspot is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 8.50 per day.
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Fax/Photocopying
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Serbian, Russian, Croatian, French, English, German, Bulgarian
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 7 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
One older child or adult is charged EUR 45 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Best Western Hotel Wien-Kagran accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 626 reviews
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Good and value for money
Location was not good
room is ok. clean. location is ok. near to U1 station.
breakfast is poor. internet is not working very well.
The location was ok. The bathrooms were fairly nice.
Bookings dot com blew this one. I booke for two, and the hotel only allowed one. Hot summer day with no air conditioning. WIFI never worked and staff said they did not know what to do or who to call. Provided no drinking water. Only one set of towels.
Everything except the payment police, mosquitoes and the very small reception area.
They have a special police regarding The payment (cancellation in less than 20 days before check in will conduct to the payment of the whole period reserved). This is not good at all. They use to block the money on the card and in my case forgot to unblock it.
Location Layout of the Room
Quantity wise Breakfast was good - could have been a few more varieties ......
room essential, comfortable, bed ok, bath clean, good shower.
compact, cosy, well located, hassle free, provision for hot drinks throughout the day.
lack of flexibility on check in time even after advance intimation,frequent disturbance of wi-fi & prolonged non-availability of internet for the laptop provided in the tea pantry.
staff was very accommodating especially those at the breakfast corner
couldn't open the window much for a change of air
Rooms were newly refurbished and very clean.
ON arrival I was told I had to pay a deposit for the aircon remote control, but that they couldn't give me a receipt for this. No restaurant or bar. Can buy drink or snack at reception, but have to pay cash and cannot get a receipt for these items. Not so good for business travellers who need evidence of expenses.
There should be some more items for breakfast for Vegetarians like me. There could be tea kettle etc. in each room.
The internet - WiFI not work in some rooms! Despite of number of requestes!
People are very nice and great.
Breakfast meal isn't great, though.
The staff. Very polite and cooperative.
I like the hotel, however the hotel must provide more tv channels and more english version tv channels.
Very convenient Metro location for going to UN offices. Good WIFI connections and comfortable room. Front desk staff al have good English so no problem communicating.
No maid service to the room one day, but they offered some free drinks as compensation so it was OK.
stereotypical breakfast, noise in the hallway
Room interiour, connectivity to Ubahn 1, very nice cost/value relation!
Perfect staff, location, parking lots
The fact that they Gave you right directiones on how to get there
The services was poor, they are to much by the book
Everything this was the perfect place for us to stay, the staff were so helpful and happy the facilties were excellent and the place was beautifully clean.
Very polite personel and they help you with everything you ask, great location 200m from subway station (u1), free coffees / chocolate almost all day, relatively quiet place to stay.
Very bad booking policy. Even though I informed them about cash payment upon my arrival they blocked first night cost through my visa 1 week before my arrival. The blocked amount was only released 2 days after I checked out and after a complain mail. Also, you are asked to pay the whole amount of accomodation cost the moment you check in. Relatively expensive for the luxuries it offers.
When I arrived a girl was crying at the counter as her bank card wasn't working and she had thought that her company had pre-paid the accommodation. The staff were so kind to her, it was really nice, and managed to sort out all the issues.
blankets were too small!
Breakfast quality not good and basic amenities were missing.
Of course! the breakfast because of the limited choice. Can it be replaced with the breakfast buffet?
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