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Score from 1519 reviews Very good 8.4/10

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Newest reviews for Best Western Hotel Wien-Kagran

  • Navin
      Qatar
    August 18, 2014

    Good and value for money

    Location was not good

    6.7

  • Ruiqin
      China
    August 9, 2014

    room is ok. clean. location is ok. near to U1 station.

    breakfast is poor. internet is not working very well.

    7

  • Anonymous
      United States of America
    August 7, 2014

    The location was ok. The bathrooms were fairly nice.

    Bookings dot com blew this one. I booke for two, and the hotel only allowed one. Hot summer day with no air conditioning. WIFI never worked and staff said they did not know what to do or who to call. Provided no drinking water. Only one set of towels.

    4.2

  • Elena
      Romania
    August 6, 2014

    Everything except the payment police, mosquitoes and the very small reception area.

    They have a special police regarding The payment (cancellation in less than 20 days before check in will conduct to the payment of the whole period reserved). This is not good at all. They use to block the money on the card and in my case forgot to unblock it.

    8.3

  • Manish
      Oman
    August 3, 2014

    Location Layout of the Room

    Quantity wise Breakfast was good - could have been a few more varieties ......

    9.2

  • Alessio
      Italy
    July 29, 2014

    room essential, comfortable, bed ok, bath clean, good shower.

    6.7

  • Tapan
      India
    July 25, 2014

    compact, cosy, well located, hassle free, provision for hot drinks throughout the day.

    lack of flexibility on check in time even after advance intimation,frequent disturbance of wi-fi & prolonged non-availability of internet for the laptop provided in the tea pantry.

    7.5

  • Ramon
      Philippines
    July 21, 2014

    staff was very accommodating especially those at the breakfast corner

    couldn't open the window much for a change of air

    10

  • Anonymous
      United Kingdom
    July 14, 2014

    Rooms were newly refurbished and very clean.

    ON arrival I was told I had to pay a deposit for the aircon remote control, but that they couldn't give me a receipt for this. No restaurant or bar. Can buy drink or snack at reception, but have to pay cash and cannot get a receipt for these items. Not so good for business travellers who need evidence of expenses.

    7.1

  • Suresh
      India
    July 14, 2014

    There should be some more items for breakfast for Vegetarians like me. There could be tea kettle etc. in each room.

    7.9

  • Ionel
      Moldova
    July 12, 2014

    Cleanlinsess

    The internet - WiFI not work in some rooms! Despite of number of requestes!

    6.3

  • Young
      South Korea
    July 9, 2014

    People are very nice and great.

    Breakfast meal isn't great, though.

    8.8

  • Bekele
      Ethiopia
    July 1, 2014

    The staff. Very polite and cooperative.

    8.3

  • Taswanda
      Indonesia
    June 29, 2014

    I like the hotel, however the hotel must provide more tv channels and more english version tv channels.

    7.5

  • Anonymous
      United States of America
    June 22, 2014

    Very convenient Metro location for going to UN offices. Good WIFI connections and comfortable room. Front desk staff al have good English so no problem communicating.

    No maid service to the room one day, but they offered some free drinks as compensation so it was OK.

    9.6

  • Daniel
      Czech Republic
    June 16, 2014

    stereotypical breakfast, noise in the hallway

    7.9

  • Benjamin
      Germany
    June 3, 2014

    Room interiour, connectivity to Ubahn 1, very nice cost/value relation!

    9.2

  • Vladimir
      Slovakia
    June 1, 2014

    Perfect staff, location, parking lots

    10

  • Mariana
      Colombia
    May 20, 2014

    The fact that they Gave you right directiones on how to get there

    The services was poor, they are to much by the book

    4.2

  • Marie
      New Zealand
    May 16, 2014

    Everything this was the perfect place for us to stay, the staff were so helpful and happy the facilties were excellent and the place was beautifully clean.

    10

  • Anonymous
      Greece
    May 14, 2014

    Very polite personel and they help you with everything you ask, great location 200m from subway station (u1), free coffees / chocolate almost all day, relatively quiet place to stay.

    Very bad booking policy. Even though I informed them about cash payment upon my arrival they blocked first night cost through my visa 1 week before my arrival. The blocked amount was only released 2 days after I checked out and after a complain mail. Also, you are asked to pay the whole amount of accomodation cost the moment you check in. Relatively expensive for the luxuries it offers.

    6.7

  • Anonymous
      United Kingdom
    May 6, 2014

    When I arrived a girl was crying at the counter as her bank card wasn't working and she had thought that her company had pre-paid the accommodation. The staff were so kind to her, it was really nice, and managed to sort out all the issues.

    8.3

  • Anonymous
      Turkey
    May 4, 2014

    location

    blankets were too small!

    8.3

  • Madhur
      Poland
    April 25, 2014

    Location

    Breakfast quality not good and basic amenities were missing.

    6.3

  • Ahmad
      Pakistan
    April 8, 2014

    It's location

    Of course! the breakfast because of the limited choice. Can it be replaced with the breakfast buffet?

    8.3

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