Best Western Premier Schlosshotel Römischer Kaiser  

Underbart hotell med både känsla,stil och finess.Utmärkt läge. Välsmakande frukost.Vänlig personal.

Hög service, fantastisk frukost och ett toppenläge. Aldeles utmärkt för en fin weekend I Wien. PeO

Lovely hotel, perfectly situated, helpful staff. Would recommend.

The bath and basin drains were very slow to empty.

Great location, comfort and great breakfast - small scale but all that you may need is included. Extremely helpful staff - well spoken English and eager to explain any destination you may be interested in.

This is an amazing hotel. The staff are extremely friendly and helpful. The room, food and location where all excellent. I would definetly stay at the hotel again. It is relatively easily accessible by the train system from the airport requiring only 1 change of trains to bring you within a 5-10 miniute walk of the hotel.

Breakfast should have more options for those that do not eat beef or pork.

Good service and beautiful rooms

I didn't like that they charge a deposit 4 days prior though you- Booking.com stated they wouldn'T. Now, 1 week after yet I don't have my money back. So it was charged twice. I called the hotel and told them. They say I need to check with my bank. Guys, it is a nice so-so hotel but if you want to risk 230 Euros please do it. I was not lucky yet!

It is difficult to choose one thing as there were so many good and positive aspects to this hotel. Location could not have been better. It was even possible to access the hotel from both front and back which was really convenient. The room was spacious, clean, well serviced and so was the bathroom. The staff were extremely helpful and polite. The breakfast offered a wide selection. We will definitely recommend this hotel to our friends and family.

One improvement could have been the lighting, the room was dark and the lighting inadequate.

Not so big, great breakfast

Located right in the old centre near all sites, shops and restaurants, the hotel offers abundant breakfast, friendly staff, quiet and comfortable rooms. We stayed in 'suite' 38. to be recommended.

My husband and I loved staying in this historic hotel. It was so beautiful down this tiny cobblestone street. It's exactly what we were looking for! We wanted to be a part of the history in Vienna while we learned their history and this hotel was perfect for it! It was so romantic and clean and authentic. The staff there were amazing! When we arrived they had an envelope of brochures for the sites they recommend and maps and it was very helpful! They recommend us to great restaurants and helped us make reservations. The location was amazing! Right in the middle of everything and yet on a quiet street so was easy to sleep at night. We will definitely stay at this hotel again when we go back to Vienna!

nothing! Everything was great!

A well maintained hotel with courteous staff that catered to our every need, the location is central to the main shopping area and the U-Bhann is but a 5 min walk away allowing plenty of scope for travelling further afield.