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Best Western Premier Hotel Kaiserhof Wien
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8.9
Top
Based on
340
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Yoav
Young couple
Tel Aviv,
Israel
July 5, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Alexandru
Young couple
Bucuresti,
Romania
July 5, 2009
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hotel staff was excelent, the receptionist (frau eva) had an answer to every question - in english. Room was exactly what you expect from a 4 star hotel, breakfast buffet had everything, wifi was working even at the 4th level, and the tv hotel system had almost 70 channels (german, english, japanese, russian, french) - but who got time to watch tv when you are in vienna?!?! Hotel is very close to an important subway knot - Karlsplatz - from which you can travel anywhere in vienna. |
10 |
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Anonymous
Group
Ireland
July 2, 2009
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This hotel was just perfect for our stay. The staff could nt have been nicer, each and every one of them. Reception were so helpful and breakfast was top class. Breakfast staff were so friendly and accomodating. We also got an upgrade which was a huge bonus! I will definitely be back. |
10 |
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Ricardo
With friends
Santana de Parnaiba,
Brazil
June 21, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Seppo
Solo traveller
Tampere,
Finland
June 11, 2009
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The staff was very helpful and professional. Breakfast was very good. |
8 |
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Andrew
Mature couple
Lanark,
United Kingdom
June 9, 2009
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Central Location. |
7.5 |
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Dr
Solo traveller
3118 werchter,
Belgium
June 8, 2009
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entrance hall and registration is quite poor, this is a standard comfortable hotel , nothing special about it , Location is not in the centre |
7.5 |
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Margaret
Mature couple
west springfield,
United States of America
June 6, 2009
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Immaculate, elegant, scrumptious breakfast, staff extremely personable and very convenient to major cultural sites. Also very quiet. |
10 |
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Paul
Mature couple
Toronto,
Canada
May 27, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
Solo traveller
South Africa
May 27, 2009
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This reviewer provided a score but did not have any comments |
9 |
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Mike
Mature couple
Stratford on avon,
United Kingdom
May 25, 2009
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the location is very good even if not directly in the centre of the city.A peacefull haven in a bustling city. |
10 |
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Howard
Mature couple
Lincoln,
United Kingdom
April 29, 2009
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The hotel breakfast was excellent, the staff were courteous and willing to help deal with any problems. Had to ask for coffee and tea facilities in the room. These were provided but you had to ask. |
9 |
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Andreas
Family with young children
Vyronas,
Greece
April 28, 2009
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I have a 2-year old child and the whole facilities provided by the hotel were excellent. |
9.5 |
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Anonymous
Solo traveller
United States of America
April 28, 2009
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I like the free buffet breakfast, :-). The hotel is very clean, elegant, and has lots of culture. I am thinking about bringing my family here next year. |
10 |
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Yongqiang
Solo traveller
Beijing,
China
April 27, 2009
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This reviewer provided a score but did not have any comments |
9 |
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Jehosua
Mature couple
Kohav Yair,
Israel
April 18, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Errol
Family with older children
London,
United Kingdom
April 14, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Markus
Solo traveller
Oslo,
Norway
April 14, 2009
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Excellent breakfastbuffet and the staff was nice in a genuine and personal way! The room was to warm, and it was little to do about it. Really a problem! |
10 |
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John
Mature couple
Scottsdale,
United States of America
April 13, 2009
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Fr Eva and Herr Robert at the front desk were most helpful. Good location, high speed internet. The room is small, but not smaller than other similar hotels in Europe. Lack of drawer space, also like other European hotels. |
9 |
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Anonymous
Solo traveller
United Kingdom
April 13, 2009
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I have visited Vienna several times and stayed in several different hotels, including some located within the Ring. The Kaiserhof was simply The Best. Its location is superb - 5 minutes from Kaiserplatz U-Bahn / 10 minutes from Stephansplatz. The standard of the room was first class and the staff were little short of outstanding. |
10 |
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Pamela
Solo traveller
Orono,
Canada
March 31, 2009
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The warm welcome I received on arrival. I was immediately welcomed and told I had received a room upgrade. My room was excellent. I also thought the breakfast and serving staff were efficient and welcoming. The reception staff were helpful in booking my 'tours'. It was the little things I appreciated like writing the date and time on my tickets. My only 'complaint' was the lack of available english speaking television! And no coffee maker in the room. |
9.5 |
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Buet
Solo traveller
Morbier,
France
March 21, 2009
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breakfast is ok, staff is friendly. Internet is free. the first room I was given was extermely small, and gsm network would not work in it. I had to upgrade and pay extra to get an other room. |
6 |
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Milena
Young couple
Belgrade,
Serbia
March 17, 2009
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Clean, nice rooms, good breakfast, friendly staff. Receptionist recommended excellent restaurant. Lack of tea and coffee making facility in the room. |
9.5 |
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Keith
Mature couple
Nottingham,
United Kingdom
March 15, 2009
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The hotel is well located near the centre of Vienna and within easy walking distance of the Karlsplatz underground. Breakfast had an excellent choice of food including sparkling wine. The Secession area near the Kaiserhof hotel offers a wide range of cuisine and wines in a semi permanent market. |
7.5 |
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Francis
Solo traveller
Sligo,
Ireland
March 15, 2009
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excellent location especially for opera/shopping. staff were without exception courteous and helpful, breakfast was excellent, room was immaculate. hotel is on a very quiet side street. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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