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Frankenberggasse 10, 04. Wieden, 1040 Vienna, Austria – Show map
Excellent location – rated 9.2/10! (score from 588 reviews)
Rated by guests after their stay at Best Western Premier Kaiserhof Wien.
|Small Double Room|
|Classic Double Room|
|Classic Double Room with Extra Bed|
|Business Double Room|
|Double Room - Ladies Special|
|Romantic Double Room|
|Double or Twin Room - Allergy Free|
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Best Western Premier Kaiserhof Wien's staff speaks: Russian, Italian, French, Spanish, English, German
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Sauna, Fitness Center, Turkish/Steam Bath, Library
Food & Drink
Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs EUR 20.50 per day.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available
Russian, Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child from 6 to 12 years is charged EUR 45 per person per night in an extra bed.
One older child or adult is charged EUR 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 588 reviews
Value for money
Show reviews from:
Opened in November 2014, Motel One Wien-Staatsoper is just 165 ft from the Ringstraße boulevard and 325 ft from the State Opera.
Score from 357 reviews Wonderful
The Novotel Wien City is a modern 4-star hotel in the center of Vienna, overlooking the Ringstraße Boulevard. It offers free Wi-Fi, a sauna, and a fitness center. St.
Score from 619 reviews Very good
Located next to the Belvedere Palace with its famous collection of paintings of Klimt and Schiele, this 4-star-superior hotel features a 6-story atrium, a modern spa and fitness center, garage parking...
Score from 2151 reviews Excellent
Hotel Kaiserin Elisabeth is located in the heart of Vienna, only a few steps from Vienna's best-known landmark, St. Stephen's Cathedral.
Score from 1101 reviews Wonderful
This was our third time, the first back in the early 1990's. It was sensational then. The second in September 2012, (it's a long way from Australia). It was sensational then. The third was November 2014. Still sensational. The breakfast just superb, the service/staff just superb the hotel sensational. If you stay anywhere else in Vienna it would have to be out of this world, so, trust me don't. This hotel is simply the best.
Not one thing
Clean room, friendly staff who were eager to help. Breakfast had excellent choice of items. Hotel was also quite central so easy to get to places, either on foot or U train
Room too hot even without heating on. Had to leave window open in order to sleep (not too intrusive tho)
Very good value for the money. The room is clean with comfortable bed. Excellent breakfast served with a lot of choices.
Negative attitude of hotel staff for the children that makes you feel completely uncomfortable. Better to advise in advance that they are not children friendly.
The staff, the decoration, the breakfast buffet.
The magnifying mirror in the bathroom is not lit, and doesn't have an overhead light. It is thus useless. Lighting in the room is too dim, I couldn't see what's inside my suitcase when on it's rack.
The warm and comfortable feeling, the magnificent and generous breakfast, and the helpful and friendly staff.
Just a tiny comment, that one of the bath amenities was not replaced each day.
Being so close to the centre and most attractions our stay was really enhanced by the hotel staff who gave us so much helpful information and advice.
Very good location, close to the city center, but in a quiet side road. Friendly staff, spacious and quiet room (we had booked a business room). The breakfast buffet was absolutely excellent.
The gym is too small (max. 2 people) and one machine did not work.
We stayed at the Kaiserhof over the weekend. A family group of eight people (three bedrooms). The stay was perfect. Breakfast has always been rich and varied. The staff has always been helpful and professional and was very quick in sending in Italy phone book that my father had forgotten in the room. When we return to Vienna we will stay again at the Kaiserhof !!
The friendly staff, the location, the quiet, the breakfast our family suite.
The main bed was uncomfortably hard. Outside the hotel there was a noxious smell about 10m past the hotel on the way to the city that greeted us each morning.
We had four days in Vienna and found this hotel perfect in every way. The room was very spacious, comfortable and clean. The hotel is in easy walking distance of Vienna centre and close to the Karlplatz underground station. We had an evening at the opera and found the walk there very easy with most of it underground giving protection from inclement weather and coming out directly outside the theatre. The staff at the hotel on the front desk, the breakfast area and evening service were extremely pleasant, friendly and helpful. We plan to visit Vienna again and will definitely be staying at this hotel. Highly recommended.
Breakfast, location, cozy Atmosphere, close to the center, walking distance from Opera house and other attractions. Very good overall experience.
We had a double bed made from 2 twinbeds and would prefer a real double bed with one big matrasse not 2. At times we had a whole between the 2 matrasses.
The service, atmosphere, breakfast, sauna and fitness.
my room was rather small with only a single bed.
staff, breakfast , location,
gym is very small without Running machine
The room was quiet and relaxing. The breakfast buffet was great. The staff handles problems efficiently.
The greatest problem was that there was no body lotion in the bathroom. There may have been other problems, but I have forgotten about them.
There was bad urine smell from neighboring aprtment.
We were upgraded to a suite, but regardless, this Hotel and the extremely friendly and helpful staff could not be faulted. Great position close to the Karlplatz station, and to the Opera House area. Facilities excellent, perfectly maintained. Breakfast delicious. The staff know their city, all of their suggestions were spot on. Of all our trips away, this Hotel tops our list
The breakfast was Perfect... tons of choices very clean. Friendly staff that helped us take our luggage to our room.
Parking was awful... unless you let them take the car to the parking garage. We drove around for 30 min. looking for street parking and ended up parking 2blocks away.
Staff were fantastic & couldn't do enough for us. Hotel was spotless & breakfast room was amazing. Would really recommend this hotel.
Nothing, apart from having to leave this hotel to go home.
The hotel had a wonderful breakfast. Also, they had a nice library where you could sit and get a drink or have a quick bite of food that was great. They are excellent with allergies - offer special rooms and also gluten free bread and lactose free milk
Outside of the central part of the city but very easy to get a taxi into town and short walk to major street with transit.
Everything about this hotel was amazing, extremely comfortable but not ostentatious and they really pamper you! They've thought of everything!
Friendly staff. Excellent breakfast.
I love this hotel. Location & room size & both and variety of tea. I strongly recommend this hotel. I will back again.
The bed is too soft.
Walking distance to the city center, although the street the hotel is on is not very nice. It's not dangerous, but doesn't look great at first. Staff is friendly and helpful, and the room we stayed in was spacious and well-furnished. Breakfast was really good. Would definitely stay there again.
The hotel has a great location to the central tourist area, only a short 10 minute walk. The common areas are clean, charming, and bright. Our room was all you could ask for, a good size, bright, clean, welcoming and comfortable. The bed comfort was superior to any hotel bed we have had. All staff members that we met were exceptional in their manner and presentation.
There is not one thing that we found that we disliked about this hotel.
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