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Frankenberggasse 10, 04. Wieden, 1040 Vienna, Austria – Show map
Excellent location – rated 9.2/10! (score from 604 reviews)
Rated by guests after their stay at Best Western Premier Kaiserhof Wien.
|Small Double Room|
|Classic Double Room|
|Classic Double Room with Extra Bed|
|Business Double Room|
|Double Room - Ladies Special|
|Romantic Double Room|
|Double or Twin Room - Allergy Free|
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955 properties in Vienna
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604 verified reviews
They speak your language!
Best Western Premier Kaiserhof Wien's staff speaks: Russian, Italian, French, Spanish, English, German
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Sauna, Fitness Center, Turkish/Steam Bath, Library
Food & Drink
Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs EUR 20.50 per day.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available
Russian, Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child from 6 to 12 years is charged EUR 45 per person per night in an extra bed.
One older child or adult is charged EUR 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 604 reviews
Value for money
Show reviews from:
Opened in November 2014, Motel One Wien-Staatsoper is just 165 ft from the Ringstraße boulevard and 325 ft from the State Opera.
Score from 766 reviews Excellent
The Schlosshotel Römischer Kaiser is one of Vienna's most traditional hotels, featuring an ideal central location in a quiet side street off Kärntner Straße.
Score from 681 reviews Wonderful
On Vienna's elegant Ringstraße boulevard, Hotel de France Wien features a restaurant, a bar with piano music, free 24-hour gym access, and free Wi-Fi in all areas.
Score from 2733 reviews Very good
Situated right on Vienna's main shopping street Mariahilfer Straße, the Hotel Kummer occupies an impressive historic building next to the Neubaugasse stop of the U3 metro line.
Score from 2203 reviews Excellent
The hotel made Christmas v. Special little touches like free Xmas slippers and a cake on my bday 2 days later. The hotel was located perfectly and excellent value for money. The breakfast was lovely as well.
The bed was a bit uncomfortable
2 bathrooms breakfast Clean Location by railway
Length of stay :-)
Beautiful and very comfortable hotel, excellent breakfast, great location, walking distance (10 minutes) from the opera and main atractions.
Everything: location, staff, breacfast etc. Special thanks to Fr. Lali - good advices where to go, to see and to eat.
Restaurant absence, but this was not a real problem - plenty around.
Location, excellent and rich breakfast, cosy rooms and library
Reception staff seemed somewhat confused and slow
Everything.....breakfast included.....as it should be! Staff wonderful and very helpful.
Nothing.....I was very happy!
Excellent staff. First class breakfasts. Very comfortable room. Free WiFi. Handy Latin for public transport and waking to centre of Vienna.
excellent location, good breakfast, excelent wi-fi, verry clean, a nice surprise in Christmas' night
no view from the window, only rufs
We have stayed here many times - always a great visit. The staff is impeccably professional and take great care in providing top notch service to the customer. The hotel is well located to sights and transportation. It is also very clean and comfortable. The breakfast is great.
Friendly staff, very comfortable bed, good breakfast and good bar food
1. Good location 2. Comfortable room 3. Polite staff
It was not available to order fresh-cooked fried eggs or boiled eggs, to have a porridge every day.
great location close to the old city the museum quarter and the shopping streets.
bath could be a little biger
This was our third time, the first back in the early 1990's. It was sensational then. The second in September 2012, (it's a long way from Australia). It was sensational then. The third was November 2014. Still sensational. The breakfast just superb, the service/staff just superb the hotel sensational. If you stay anywhere else in Vienna it would have to be out of this world, so, trust me don't. This hotel is simply the best.
Not one thing
Clean room, friendly staff who were eager to help. Breakfast had excellent choice of items. Hotel was also quite central so easy to get to places, either on foot or U train
Room too hot even without heating on. Had to leave window open in order to sleep (not too intrusive tho)
Very good value for the money. The room is clean with comfortable bed. Excellent breakfast served with a lot of choices.
Negative attitude of hotel staff for the children that makes you feel completely uncomfortable. Better to advise in advance that they are not children friendly.
The staff, the decoration, the breakfast buffet.
The magnifying mirror in the bathroom is not lit, and doesn't have an overhead light. It is thus useless. Lighting in the room is too dim, I couldn't see what's inside my suitcase when on it's rack.
The warm and comfortable feeling, the magnificent and generous breakfast, and the helpful and friendly staff.
Just a tiny comment, that one of the bath amenities was not replaced each day.
Being so close to the centre and most attractions our stay was really enhanced by the hotel staff who gave us so much helpful information and advice.
Very good location, close to the city center, but in a quiet side road. Friendly staff, spacious and quiet room (we had booked a business room). The breakfast buffet was absolutely excellent.
The gym is too small (max. 2 people) and one machine did not work.
We stayed at the Kaiserhof over the weekend. A family group of eight people (three bedrooms). The stay was perfect. Breakfast has always been rich and varied. The staff has always been helpful and professional and was very quick in sending in Italy phone book that my father had forgotten in the room. When we return to Vienna we will stay again at the Kaiserhof !!
The friendly staff, the location, the quiet, the breakfast our family suite.
The main bed was uncomfortably hard. Outside the hotel there was a noxious smell about 10m past the hotel on the way to the city that greeted us each morning.
We had four days in Vienna and found this hotel perfect in every way. The room was very spacious, comfortable and clean. The hotel is in easy walking distance of Vienna centre and close to the Karlplatz underground station. We had an evening at the opera and found the walk there very easy with most of it underground giving protection from inclement weather and coming out directly outside the theatre. The staff at the hotel on the front desk, the breakfast area and evening service were extremely pleasant, friendly and helpful. We plan to visit Vienna again and will definitely be staying at this hotel. Highly recommended.
Breakfast, location, cozy Atmosphere, close to the center, walking distance from Opera house and other attractions. Very good overall experience.
We had a double bed made from 2 twinbeds and would prefer a real double bed with one big matrasse not 2. At times we had a whole between the 2 matrasses.
The service, atmosphere, breakfast, sauna and fitness.
my room was rather small with only a single bed.
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