눉Probably the most unpleasant staff we found in all the 6 hotels we were in Austria. Specially in the restaurant, where we tried to speak 4 different languages to find a common language to communicate (ok, I don't speak german, bu I speak other 4, and I don't work in tourism, shouldn't they speak at least 2...?!), but some of the staff kept replying in german to our questions, and we only managed to get a menu in english because we accidentally saw one in another table.
Also, the flyers and information (in the reception, in the room and in the swimming pools) with the Hotel rules, opening times of facilities, group activities and access rules are all in german. Or maybe there are some in other languages but we weren't lucky to be given any...!
Very difficult to move around and find your way like this. Feels very unprofessional and very unpleasant when you can't read anything and also cannot ask, since no one will be able (or willing) to answer back.
눇Nothing surprising, everything matching the hotel description.