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Franzensbrückenstraße 9, 02. Leopoldstadt, 1020 Vienna, Austria – Show map
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830 verified reviews
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Hotel Cristall's staff speaks: Italian, French, English, German
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Cycling, Bicycle Rental
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs EUR 15 per day.
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Ironing Service, Shoeshine, Business Center, Fax/Photocopying
Newspapers, Safe, Family Rooms, Elevator, Soundproof Rooms, Heating
Italian, French, English, German
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 35 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking for more than 10 people, different policies and additional supplements may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 830 reviews
Value for money
Show reviews from:
This charming 3-star hotel offers a quiet location close to the Prater amusement park and the famous Ferris Wheel (Riesenrad), only a few steps from a subway station.
Score from 1148 reviews Very good
The Meininger Downtown Sissi is in the Leopoldstadt District, a 10 minute walk from the Schottenring subway station. The modern rooms with private bathrooms are all soundproofed.
Score from 2589 reviews Very good
This historic 4-star hotel is across from Franz Joseph Train Station and 215 yards from Liechtenstein Park. Free Wi-Fi is available.
Score from 1441 reviews Very good
Suite Novotel Wien City is in the immediate vicinity of the Messe Wien (exhibition and conference center) and the Austria Center, and only a 10-minute underground ride from St. Stephen's Cathedral.
Score from 1108 reviews Very good
the breakfast only, really.
the guy at the front desk during the night is a grunt. fridge in the room didnt work, nor the night table light. the desk table was constantly about to fall. one of the days, the staff went in to clean the room, but when they were done the door didnt close, the lock triggered so the door remained open until i came back from work at 8 pm. never goin back.
Staff Communication - Very bad
Convenient location (close to a station with direct train from the airport), friendly and helpful staff, great breakfast and excellent wi-fi connection.
It is located right behind the railway, so a bit noisy even late at night. Mattress was thin and too soft.
Close to Praterstern station (3 minutes walk), handy for train travellers (tram 5 direct to Main station Westbahnhof). Good size room with courtyard view. Supermarket next door
Small lift. Labyrinth of corridors to get to room.
Requested for early check in & info about airport shuttle. Didn't get any response. Had to wait till 2pm. Didn't get proper guidance to reach hotel.
Good Internet and breakfast
Sleazy location too close to the bahnhof
noisy, bad edge of town, although walking distance to old city, staff in general were not friendly, other than day time person who was helpful in giving directions. Evening staff processed my credit card, but did not show in folio when I checked out thus I reserve judgement for id theft.
Breakfast assistance was good. Serving staff were good.
The Receptionist was not good. His way of talking to guests was no acceptable. toilets need a facelift.
Room was hot, no air-conditioning, Wi-Fi out of service, very noisy traffic, receptionist not friendly - arrogant.
Great breakfast, lots of options. Location was quiet and close to city center and train station.
Our fridge didn't work, air con didn't get cold enough and we booked a double bed but got 2singles seperated, so we had to move furniture around to push them together.
Hotel was very clean and the breakfast was excellent
Only 1 English Channel on telly and no kettle in room
.- Quality-Price Ratio .- While the location is not exactly central at just 200 mts there are 2 subway lines and some trams and buses that in few stops take you to downtown. .- Breakfast is OK. .- Wifi is OK. .- By the way, my second time there.
.- Although there's a lift, there are still a few ladders to climb in some rooms. .- Rooms are somewhat small. .- Few details (like a broken screen in a lamp) that need fixing.
The breakfast was excellent. The location is fine and it's possible to walk to the center.
The room was tiny. It was the last floor and the ceiling was super low. We felt that we were in a shoe box. The room looked too small compare to the website pictures.
-Location near station, near Vienna ferry and amusement park -two stations from center -nearby supermarket
-Quality -cleanleness -view -toilet
Very close to Prater, bright and big Room, AC.
Some rooms are on the main street so the noise lever is high, even in the night.
Only 5 minutes walking from metro+train station. room is clean and has enough space. Breakfast meal is tasty. staff is helpful and friendly.
There are few things, that disturbed our sleep , even that windows are in inner side - trains!!! They are crossing over a bridge only in 30 meters from hotel. impossible to sleep from 5 o'clock in the morning. opening and closing doors make a blasting noise too. Couldn't be valued for 4.5 starts hotel, maximum 3+. Recommended only when you haven't ANY another choice or for short stay.
near to the old city center. friendly staffs. clean room. Nice breakfast
bit noisy but okay. sometime wifi does not work very well
Location Tidy room
Situation was all right. One can get quickly to city. The room was nice and there was a lot of space.
The lack of the air-condition. The noise of the traffic was vast when one must keep the window open during the night. There was some personalities among the stuff.
The hotel is very good. The price is also acceptable.
Very close to Prater and to Krieau, in walking distance.
Nice location , nice breakfast, free wifi , useful furnitures
Doors look like unsafe , it is hard to get locked and using simple key . Noise of train could be a problem for us not :)
The only thing we liked about the hotel was the location. Near the old city center, near the subway station and very near a beautiful city park.
The elevator only worked "some of the time" and we had to take the stairs most days. The hotel staff were not the most helpful. In the evenings, they were usually standing outside the front door smoking cigarettes. They advertise the hotel is a three (3) star hotel . . . we would definitely give them NO more than two (2) stars. The rooms are very small. The entire hotel is old and not taken care of. The breakfast was always the same old eggs and sausage. Nothing to get excited about. We would definitely NOT RECOMMEND THIS HOTEL. And they should definitely lose one of those stars . . . maybe lose one and a half stars!!!
Very good location and staff very helpful. Stayed there last year and would return again!
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