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Franzensbrückenstraße 9, 02. Leopoldstadt, 1020 Vienna – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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6 Reasons to Choose Hotel Cristall
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770 verified reviews
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Hotel Cristall's staff speak: Italian, French, English, German
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Cycling, Bicycle Rental
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs EUR 15 per day.
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Ironing Service, Shoeshine, Business Center, Fax/Photocopying
Newspapers, Safe, Family Rooms, Elevator, Soundproof Rooms, Heating
Italian, French, English, German
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 35 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking for more than 10 people, different policies and additional supplements may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Cristall accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that parking is limited at Hotel Cristall. Guests planning to arrive by car are welcome to contact the hotel for more information using the contact details in the booking confirmation.
For reservations or information about pick-up service from the airport, you must use the Special Requests box when booking or contact the property. Additional charges apply for the airport shuttle service.
Based on 770 reviews
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Only 5 minutes walking from metro+train station. room is clean and has enough space. Breakfast meal is tasty. staff is helpful and friendly.
There are few things, that disturbed our sleep , even that windows are in inner side - trains!!! They are crossing over a bridge only in 30 meters from hotel. impossible to sleep from 5 o'clock in the morning. opening and closing doors make a blasting noise too. Couldn't be valued for 4.5 starts hotel, maximum 3+. Recommended only when you haven't ANY another choice or for short stay.
near to the old city center. friendly staffs. clean room. Nice breakfast
bit noisy but okay. sometime wifi does not work very well
Location Tidy room
Situation was all right. One can get quickly to city. The room was nice and there was a lot of space.
The lack of the air-condition. The noise of the traffic was vast when one must keep the window open during the night. There was some personalities among the stuff.
The hotel is very good. The price is also acceptable.
Very close to Prater and to Krieau, in walking distance.
Nice location , nice breakfast, free wifi , useful furnitures
Doors look like unsafe , it is hard to get locked and using simple key . Noise of train could be a problem for us not :)
The only thing we liked about the hotel was the location. Near the old city center, near the subway station and very near a beautiful city park.
The elevator only worked "some of the time" and we had to take the stairs most days. The hotel staff were not the most helpful. In the evenings, they were usually standing outside the front door smoking cigarettes. They advertise the hotel is a three (3) star hotel . . . we would definitely give them NO more than two (2) stars. The rooms are very small. The entire hotel is old and not taken care of. The breakfast was always the same old eggs and sausage. Nothing to get excited about. We would definitely NOT RECOMMEND THIS HOTEL. And they should definitely lose one of those stars . . . maybe lose one and a half stars!!!
Very good location and staff very helpful. Stayed there last year and would return again!
We loved the location and the amenities and the fantastic breakfast spread!
When we came back, we were given a much smaller room compared to the first time.
Proximity to public transportation, cleanliness,price, pretty good breakfast.
Rooms and shower were a bit small. Could not get ice for our cooler when we left on our road trip, but that seems to be a European thing!
Good breakfast, friendly staff.
I have to pay 50cent to get a cup of hot water.
Staff were fantastic and incredibly helpful, even posting us 2 dolls my daughter left in the room when we checked out.
Nothing it was all positive
Near to town center... Little noisy, but very friendly and comfortable. You have a big variety for breakfast.
The location and the facilities were excellent. The staff were very friendly. We just loved the breakfast spread.
Like staffs and location
good breakfast comfy beds
hot room and a lot of street noise so couldn't open the windows.. would be fine in winter.
With a nice little back-yard garden the rooms are quiet, a few minutes' walking to the U Bahn, super market and nice restaurant are only next doors, above all the reception staff is very nice and helpful.
Friendly and helpful receptionests. Cleaneness Good breakfast Very close to the train station. In all I had a good experience staying in this hotel.
I would suggest sending a map for the location and the direction of the hotel from the train station to your guests right after booking.
The beds weren't comfortable and the breakfast weren't good
near to wien center, to train and tram good breakfast
poor bathroom, door not in good condition,
- easy access from the airport by public transport - the city center is a 10 minutes walk - the hotel offers a very good breakfast
- at the open window of the room can hear the noise of passing trains
Very helpful staff at the reception and the possibility to get a bike from the hotel to get around. Very good value for the price.
The breakfast was first class
Noise from the street at night
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