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Franzensbrückenstraße 9, 02. Leopoldstadt, 1020 Vienna, Austria – Show map
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915 properties in Vienna
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845 verified reviews
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Hotel Cristall's staff speaks: Italian, French, English, German
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Cycling, Bicycle Rental
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs EUR 15 per day.
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Ironing Service, Shoeshine, Business Center, Fax/Photocopying
Newspapers, Safe, Family Rooms, Elevator, Soundproof Rooms, Heating
Italian, French, English, German
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 35 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking for more than 10 people, different policies and additional supplements may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 845 reviews
Value for money
Show reviews from:
This charming 3-star hotel offers a quiet location close to the Prater amusement park and the famous Ferris Wheel (Riesenrad), only a few steps from a subway station.
Score from 1145 reviews Very good
Close to the Augarten Park and the Schwedenplatz in Vienna’s second district, Hotel Resonanz is just 500 ft from the Taborstraße Underground Station. Free Wi-Fi is available.
Score from 1085 reviews Good
Opened in December 2013, the Motel One Wien-Prater is right next to the Prater amusement park and just 215 yards from the Messe-Prater U-Bahn (subway) Station (line U2).
Score from 2619 reviews Excellent
Austria Trend Hotel Messe Wien Prater is located right in front of the Messe Wien Neu, Vienna's fair and convention center, and only a few steps from the Vienna Prater with its famous Giant Ferris...
Score from 828 reviews Excellent
The bed was really confortable, we slept so good. Big bathroom and there is another little room for the toilet, so that's nice. It was near an important metro station and very easy to connect to the center. There were a lot of things for breakfast. The room was very big.
The wifi connection wasn't so good, it was difficult to get good line.
Heater is poor
Everything was very good: very friendly staff, excellent breakfast, very good location, good enough WiFi.
location is nice
very angry receptionist..he shouted us when we asked questions and said that "you don't listen to me!" actually we listened to him very carefully,but he didn't listen to us..
The hotel was close to metro and rail station. Very good breakfast.
Because the hotel was close to rail station, the noise of incoming trains was a bit annoying when trying to sleep, even with the windows closed.
location near Prater and subway
location too close to train station impolite receptionist mold on walls and smell of humidity in room on 2nd floor small elevator
Location is good to connect almost to any important points of Vienna. Staff is very friendly.
Instead of one double bed there were two single beds connected to each other
In the evenings there was a person at the reception who did not listen to what we needed and did not respond to the guests
the breakfast only, really.
the guy at the front desk during the night is a grunt. fridge in the room didnt work, nor the night table light. the desk table was constantly about to fall. one of the days, the staff went in to clean the room, but when they were done the door didnt close, the lock triggered so the door remained open until i came back from work at 8 pm. never goin back.
Staff Communication - Very bad
Convenient location (close to a station with direct train from the airport), friendly and helpful staff, great breakfast and excellent wi-fi connection.
It is located right behind the railway, so a bit noisy even late at night. Mattress was thin and too soft.
Close to Praterstern station (3 minutes walk), handy for train travellers (tram 5 direct to Main station Westbahnhof). Good size room with courtyard view. Supermarket next door
Small lift. Labyrinth of corridors to get to room.
Requested for early check in & info about airport shuttle. Didn't get any response. Had to wait till 2pm. Didn't get proper guidance to reach hotel.
Good Internet and breakfast
Sleazy location too close to the bahnhof
noisy, bad edge of town, although walking distance to old city, staff in general were not friendly, other than day time person who was helpful in giving directions. Evening staff processed my credit card, but did not show in folio when I checked out thus I reserve judgement for id theft.
Breakfast assistance was good. Serving staff were good.
The Receptionist was not good. His way of talking to guests was no acceptable. toilets need a facelift.
Room was hot, no air-conditioning, Wi-Fi out of service, very noisy traffic, receptionist not friendly - arrogant.
Great breakfast, lots of options. Location was quiet and close to city center and train station.
Our fridge didn't work, air con didn't get cold enough and we booked a double bed but got 2singles seperated, so we had to move furniture around to push them together.
Hotel was very clean and the breakfast was excellent
Only 1 English Channel on telly and no kettle in room
.- Quality-Price Ratio .- While the location is not exactly central at just 200 mts there are 2 subway lines and some trams and buses that in few stops take you to downtown. .- Breakfast is OK. .- Wifi is OK. .- By the way, my second time there.
.- Although there's a lift, there are still a few ladders to climb in some rooms. .- Rooms are somewhat small. .- Few details (like a broken screen in a lamp) that need fixing.
The breakfast was excellent. The location is fine and it's possible to walk to the center.
The room was tiny. It was the last floor and the ceiling was super low. We felt that we were in a shoe box. The room looked too small compare to the website pictures.
-Location near station, near Vienna ferry and amusement park -two stations from center -nearby supermarket
-Quality -cleanleness -view -toilet
Very close to Prater, bright and big Room, AC.
Some rooms are on the main street so the noise lever is high, even in the night.
Only 5 minutes walking from metro+train station. room is clean and has enough space. Breakfast meal is tasty. staff is helpful and friendly.
There are few things, that disturbed our sleep , even that windows are in inner side - trains!!! They are crossing over a bridge only in 30 meters from hotel. impossible to sleep from 5 o'clock in the morning. opening and closing doors make a blasting noise too. Couldn't be valued for 4.5 starts hotel, maximum 3+. Recommended only when you haven't ANY another choice or for short stay.
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