Crowne Plaza Salzburg - The Pitter  

Absolutely the worse hotel we have stayed at in years! We are a professional couple in our 40's and are Priority Club members as well. We have stayed at numerous Crowne Plaza's and others in their chain. This hotel was awful! The staff was beyond rude! They were dismissive, unresponsive and lazy. No one was available to help with luggage and no luggage cart to do it ourselves. Our room was gross!! Stains on furniture & bedding, mold in bathroom (that they painted over in places rather than clean), maid service was pitiful - no towels left the second day of our stay. No WiFi, severely outdated appliances (tv, hairdryer, coffee machine, etc.). It was so bad we checked out early and found another hotel for the remainder of our stay. Never again!

I really enjoyed the hotel. Staff was great and the restaurants inside the hotel were perfect.

The hotel swimming pool looked big on the internet pictures. In person the swimming pool was kind of small compared to the pictures.

Great location, convenient parking. Excellent breakfast and plaza bar.

Cafe da manha

Price of the garage, small pool,

The family room was nice and big, with the sofa bed made up when we got there. The staff was very nice. The pool/gym/spa was very nice, although the pool was quite small, the kids enjoyed it. The steam room was wonderful. We ate at the basement restaurant and it was very good. They were very accomodating with my kid's special requests. My son is now hooked on weinershnitzl.

I think they had just opened, because when we asked about a bellman, they said not yet. The restaurants weren't all open, the gift shop was closed for the weekend. There were very few electrical outlets. I had to unplug the light to plug in my computer. The wifi made my mac crash. It worked fine across the street on the coffee shop wifi, and my mac never crashed before, so I'm pretty sure it was the hotel wifi setup. They took the charge off my bill. It was a big room and only had one small tv in around the corner from the sofa. Lucky we weren't there to watch tv.

We chose this hotel because I have stayed at the plaza in Rotterdam. This hotel did not match up to the plaza in decor downstairs, but the room was great, the bed was comfortable, the Pitter Keller had a lovely atmosphere, friendly service and good food. We got the room for £100 and it was a bargain. We walked round the city all day and the old town was so accessible that we went back in the evening.

Clean.

Far from restaurant and city.

Room was big and very clean.

Location is a bit far from the city center but close to railway station.

Good location. Close to all amenities. Clean. Good buffet breakfast. Good size room (Junior Suite). Excellent food at the hotel restaurants.

Room cleaning service is not very good. Shampoo/conditioners and refills of coffee/hot chocolate were not performed on a daily basis.

The beds are great and big. The free mineral water is a nice treat. The pillow spray is a cool idea. The rooms are spacious. The fitness/spa centre is small but has a lot to offer.

The price of the breakfast is ridiculously high. Free wireless internet in the rooms could be expected from such a hotel.

Good location & nice restaurants as well as quaint bar (The Pitter, a must see in Salzburg). Our group enjoyed walking & we were one black from the beautiful gardens and a 10 minute walk from the old town. Rooms has mini bars (which were a bit over priced, but a great option & good choices).

Fee for internet. We stayed at smaller, less expensive places on our trip which offered free wifi. It was rather annoying to have to pay for wifi at a more 'luxurious' hotel.

staff were really friendly they couldn't do enough for you. Room was excellent and food outstanding. I would really recommend you stay. It was a nice 10-15 minute walk to the main shopping street.