Crowne Plaza Salzburg - The Pitter  

Absolutely the worse hotel we have stayed at in years! We are a professional couple in our 40's and are Priority Club members as well. We have stayed at numerous Crowne Plaza's and others in their chain. This hotel was awful! The staff was beyond rude! They were dismissive, unresponsive and lazy. No one was available to help with luggage and no luggage cart to do it ourselves. Our room was gross!! Stains on furniture & bedding, mold in bathroom (that they painted over in places rather than clean), maid service was pitiful - no towels left the second day of our stay. No WiFi, severely outdated appliances (tv, hairdryer, coffee machine, etc.). It was so bad we checked out early and found another hotel for the remainder of our stay. Never again!

I really enjoyed the hotel. Staff was great and the restaurants inside the hotel were perfect.

The hotel swimming pool looked big on the internet pictures. In person the swimming pool was kind of small compared to the pictures.

Great location, convenient parking. Excellent breakfast and plaza bar.

Cafe da manha

Price of the garage, small pool,

We chose this hotel because I have stayed at the plaza in Rotterdam. This hotel did not match up to the plaza in decor downstairs, but the room was great, the bed was comfortable, the Pitter Keller had a lovely atmosphere, friendly service and good food. We got the room for £100 and it was a bargain. We walked round the city all day and the old town was so accessible that we went back in the evening.

Clean.

Far from restaurant and city.

Room was big and very clean.

Location is a bit far from the city center but close to railway station.

Good location. Close to all amenities. Clean. Good buffet breakfast. Good size room (Junior Suite). Excellent food at the hotel restaurants.

Room cleaning service is not very good. Shampoo/conditioners and refills of coffee/hot chocolate were not performed on a daily basis.

The beds are great and big. The free mineral water is a nice treat. The pillow spray is a cool idea. The rooms are spacious. The fitness/spa centre is small but has a lot to offer.

The price of the breakfast is ridiculously high. Free wireless internet in the rooms could be expected from such a hotel.

Good location & nice restaurants as well as quaint bar (The Pitter, a must see in Salzburg). Our group enjoyed walking & we were one black from the beautiful gardens and a 10 minute walk from the old town. Rooms has mini bars (which were a bit over priced, but a great option & good choices).

Fee for internet. We stayed at smaller, less expensive places on our trip which offered free wifi. It was rather annoying to have to pay for wifi at a more 'luxurious' hotel.

staff were really friendly they couldn't do enough for you. Room was excellent and food outstanding. I would really recommend you stay. It was a nice 10-15 minute walk to the main shopping street.

I got a big bathtub, long enought for two and for the legs to stretch. There are 2 nice cafees for breakfast just around the corner towards the old town. They have a bar that looked nice. The bus stops just outside, for getting to the train station or to the old town. It was cute of them to give scent samples to put on the pillow so you sleep better. If you come by car this is probably a good choise, so you can park the car close by (not possible in old town).

It is too close to the railway station. Too much trafic outside. They charge you for Internet access. Rooms were a bit heavilly decorated with ornamented lamps etc, but this is of course down to individual taste if you like that or not. Expensive. You could tell that it was an old hotell not only by the furniture but also thanks to the ventilation system, first it smelled of woodsmoke in the rooms and hallway because someone had made a bon-fire in the inner courtyard, then it smelled of food in the room, presumably from the restaurant kitchen.