Crowne Plaza Salzburg - The Pitter

部屋が清潔

値段が高すぎます。木曜日に泊まりましたが３８０ユーロで、そこそこの部屋を期待していましたが、２階の暗- く狭い部屋で、ザルツブルグでは駅周辺でクラウンプラザ以外に１００ユーロ前後のホテルを２種類泊まりまし- たが、そのホテルのほうがクラウンプラザより対応も部屋も何十倍も良く、駅からも近かったです。ぼったくり- だと思いました。旅行での1番嫌な思い出です。もう２度とクラウンプラザは利用しません。

スタッフの愛想があまりにも悪い！

レセプションとドアマンの皆さま（特に男性）は大変気が利き、また笑顔に溢れ、感じもよく、うれしく迎えて- 下さいました。とても快適に過ごさせて頂きました。

一級ホテルのはずですが、部屋のコーヒーバーの食器が黒のプラスチックで安っぽい。また、Compleme- ntが水だけなのは不満足。高い宿泊費を払っているので、もう少しCompletementsを充実させた- ほうが良いように思いました。部屋にワイヤレスインターネット（無料）がないのは不便ですし、いまどき珍し- いので改善してほしいです。

私はこの系列ホテルのプラチナ会員ですが、まったくと言っていいほど特別な配慮もありませんでした。ホテル- はとても古くがっかりでした。駐車場もホテルから徒歩で行かなくてはなりません。

ホテルスタッフがふ親切。対応が横着で情報力があっても出さない。パーキングのすすめ方も適切でない。

バスタブ付の部屋をリクエストしており、チェックイン時にリクエストに応えられるとのレセプションのコメン- トがあったにも拘らず、部屋はシャワーのみで、クレームすると空きが無いとの答えで暫くすったもんだした後- 、暫く待たされた後、漸くバスタブ付の部屋を確保できた。

nice hotel in central place. very clean room and toilet, excellent breakfast

the staff in the reception was not very friendly

High Standard all round. Cloe to everything cetral. Great value for money.

No complaints at all on two night stay.

Went with 2 other couples, this is an ideal located hotel to visit Salzburg with good facilities inc the gym and sauna etc, very clean and staff made you feel welcome.

When restaurant busy very slow service had to wait nearly 45 mins to get a drink tried to hurry them along with a couple of reminders but they appeared to be short staffed. When food arrived finally it was excellent and we returned the following night with a much quicker service. Drink very pricy from main bar.

I liked the friendly attitude of the hotel staff. They were very helpful. And they were also very helpful when we asked to change rooms because our room was very small.

I did not like that we were tred cheated for money. We were three couples who booked at the same time, the same rooms and was told to pay the same amount of money. It turned out that the rooms were all of different size. One was much bigger than the other.It is not accepteble to be asked to pay the same amount of money for a room that is twice as small as the others.

I found the reception staff extremely helpful and courteous - it was a pleasure to stay at this hotel as it was quiet, clean, luxurious and the trendy mirrored gym and pool were a wonderful surprise! It was a delightful luxury I did not expect, and I will stay there again should I go to Salzburg - which I hope I will !

The bartender was rude insofar as I told him I wanted only a "taste" of some apricot liqueuer, not the schnapps, and he charged me for it (8.99 e or 6.99 e) even when I told him not to pour me 2cl. I did not drink this However, after I complained to the Manager, he took that off my bill. But if I had not complained, I would have paid for it, twice!!! That was the only discomfort I had there as I felt I could not use the lounge again, although I did, and just sat there reading! But other than this incident, the reception staff, the cleanliness, the quiet, and all the facilities and the luxurious pool all made this holiday a wonderful treat!!! And I tend to be a very critical person!

An excellent value with a superb breakfast. It is quite well located in the city between downtown and the train station. Our room was small but adequate, and the staff was very helpful.