Crowne Plaza Salzburg - The Pitter  

Mycket bra service och utmärkt mat. Nyårssupén var av hög klass. Baren och dess personal bjöd på en värdig avslut varje kväll. Tyvärr missades en del med städning på rummet.

Inget!

Prisvärt

Absolutely the worse hotel we have stayed at in years! We are a professional couple in our 40's and are Priority Club members as well. We have stayed at numerous Crowne Plaza's and others in their chain. This hotel was awful! The staff was beyond rude! They were dismissive, unresponsive and lazy. No one was available to help with luggage and no luggage cart to do it ourselves. Our room was gross!! Stains on furniture & bedding, mold in bathroom (that they painted over in places rather than clean), maid service was pitiful - no towels left the second day of our stay. No WiFi, severely outdated appliances (tv, hairdryer, coffee machine, etc.). It was so bad we checked out early and found another hotel for the remainder of our stay. Never again!

I really enjoyed the hotel. Staff was great and the restaurants inside the hotel were perfect.

The hotel swimming pool looked big on the internet pictures. In person the swimming pool was kind of small compared to the pictures.

1. Well located near train station 2. Good connections with public transportation

1. Outrageous charges for internet access; these charges are arcane in today's business/travel world 2. Extreme confusion in checking in, causing unnecessary stress 3. Alternative kinds of coffee should be offered immediately upon arrival at breakfast, not just when finishing that meal

We paid a high price for this stay because of the festival so my advice is go at a different time and the hotel might seem more personal.However it would still rate fairly high as it is a lovely structure .

We were not told that the pool was closed before arrival. It says in its web site,also, that there is a kitchenette but there is not and for families this could be important.Very impersonal hotel and the deskstaff are all new and inexperienced but very polite and try their best as do all the staff.

We stayed for one night following our skiing trip in Austria, before flying back home. We were given a very spacious, beautiful suite as a family room and had a fantastic stay.It exceeded our expectations. We had a very comfortable stay and enjoyed the spa area. Very good value for money.

Comfy bed , great location , charging for wifi in the lobby & bar not the smartest idea

We were enroute to our destination and wanted to spend 24 hours in Salzburg. The location was within walking distance to where we wanted to go and gave a general feel for the city.

Very friendly staff (special thanks for a Manager from Philippines) , excellent breakfast, comfortable rooms, nice place to have weekends. And 8-years child was happy.

The hotel is very well located (only a 5 minute walk to Castle Mirabell) and my room (316) was big and confortable. The spa was also a plus and the 10 Euro breakfast buffet a good value for money.

When we arrived with lots of luggage there was no one to help us carry them into the hotel and upstairs. Also I inquired about the hotel restaurant for dinner and they said that it would be open until 10pm. When we went down to eat, the main restaurant was closed until Jan.6th (it was the 4th) and our only choice was to dine at their Bier cellar bar. When we arrived there, a very grumpy and arrogant waitress complained that we had no reservations for a 9 people table. I explained what hapenned and I though they were complaining because the bar was full. But to our surprise, the bar was almost empty and they probably didn´t like because they wanted to close earlier (we arrived at 9pm)!

Good location and nice staff. Handy Keller in the building with good beer and food

Did not provide free Wi Fi and mattress too hard