Hotel Erzherzog Rainer

αριστο προσωπικο

κλιματισμο

Ευγενεστατο κ εξυπηρετικο το προσωπικο, πολυ ωραιο κ σε πολυ καλη θεση το ξενοδοχειο

Το προσωπικό του ξενοδοχείου ήταν πολυ εξυπηρετικό και ήταν πολυ κοντά στο κέντρο της πόλης.

το πολυ καλο πρωινο, η καθαριοτητα στουσ χωρουσ και κυριωσ στα δωματια και η πολυ καλη τοποθεσια του.

ηταν λιγο πιο ζεστο απο οτι χρειαζοταν.

Φιλικό και εξηπηρετικό προσωπικό

πλουσιος πρωινος μπουφες,πολυ κοντα σε μετρο,αριστο προσωπικο

ντιζαιν

We arrived a little early of check-in time, but were given a room at once.

Borrowing iron/ironboard should be made easier. The best thing would be to have them in the rooms. If not, keep them near the reception and give them immediately to guests who ask for them. No need to have a member from the hotel staff to "help".

Good location, clean, welcoming, efficient.

Not all the rooms have air-conditioning, which can be a problem in Summer.

The staff, the room, the free internet access, the bar, restaurant, breakfast the location were all excellent. The hotel in general was excellent and I would have given it 10 out of 10 had it not been for the lack of air conditioning and the bar closing at 23.00.

The downsides, which were pretty major, were no air conditioning in the rooms or restaurant, only in the lobby, and the bar shut a 23.00 with guests having to use the mini bar in their room if they wanted to drink after this time, which is not very sociable especially if you are in company. I have never stayed in a hotel anywhere that did not have a residents licence. We were there during the heatwave and had one fan to cool the room. Although the windows were permanently open and shutters shut most of the time, the room was still like an oven. Althtough it did not particularly bother us, as we could not sleep for the heat anyway, noise from the trams and traffic outside could be a problem for others.

staff is very freindly and polite, well trained. rooms are clean& maintaned in order. hotel's breakfast is good. good location for city trip.

We found the standard extremely high for the price paid for the room - extremely good value. All staff were friendly and helpful, and restaurant was good and the breakfast was exceptionally good. The decor was pleasant throughout the hotel.

Nothing I didn't like.

aie conditioning missing

Location - very good for exploring the whole city, discretion and comfort, cleanliness of the rooms was impeccable as well as their quietness (although situated near a tram line, the rooms were sound proved).

The water plumbing seemed quite old as the water drainage was slow.