We arrived when the housekeeper was cleaning our apartment, so getting entrance to the property went smoothly for us - no problems! Some other guests arrived when there were no staff present, and they had been given information on how to get their keys from the sceure key container at the door. However, there were two points in the week when new guests arrived, but they were unable to get in to their apartments, and when they called the owner, there was a recorded message, so they had to wait. They asked us for help, but we were unable to do anything to help them. I don't know whether this was the fault of the owner or the guests, but since it happened twice, it seems that this something that could be improved.
The location is excellent for cross-country skiing - right next to the WM stadion, and you can ski to the door. Rental includes use of the nearby swimming pool and sauna, which is a nice addition.
The apartment was always well-heated. The small kitchen was well equipped, although the addition of a toaster would be good.
Very nice interior, decor and furnishings.