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Property Highlights

Places of Interest:

Golden Roof (0.1 miles) Innsbruck Imperial Palace (0.2 miles) Court Church with Silver Chapel (0.2 miles)
Show map BEST WESTERN Plus Hotel Goldener Adler Innsbruck

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Score from 1146 reviews Excellent 8.9/10

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aDLERS Hotel

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Score from 613 reviews Excellent 8.7/10

Newest reviews for BEST WESTERN Plus Hotel Goldener Adler Innsbruck

  • Anonymous
      United States of America
    September 2, 2014

    Location, Ulli, Sacha

    9.6

  • Anonymous
      Norway
    August 29, 2014

    great location, friendly staff, good breakfast, comfortable beds

    some noise from the streets at night/early morning, unstable wifi connection

    7.9

  • Diane
      United States of America
    August 24, 2014

    Loved this hotel and couldn't ask for a better location. Right in the heart of old town. Super staff and nice big room with a full size tub! Loved the hotel!

    10

  • Jill
      United Kingdom
    August 23, 2014

    The room was spotless and comfortable and the en-suite facilities superb. Reception staff were extremely helpful and efficient.

    There was very little storage space in the room

    9.2

  • Linda
      United States of America
    August 22, 2014

    No air conditioning but they supplied a fan. Large, comfortable bathroom and living space.

    Delivery trucks were loud in the mornings

    9.6

  • Adeela
      Bahrain
    August 21, 2014

    Everything, the staff are so helpful specially Suzan, location is perfect and the building is so nice and comfy

    Nothing

    10

  • Sue
      United Kingdom
    August 21, 2014

    Beautiful rooms and bathrooms to die for. Good food, including a vast breakfast buffet. Staff exceptionally helpful with good English.

    9.6

  • Romano
      Australia
    August 20, 2014

    Centrally located within easy walking distance to the old Town highlights as well as the cable car station. The staff were friendly, welcoming and helpful . Breakfast in the restaurant was of a high quality with everything we could wish for. The hotel was clean with good amenities but it was the staff at reception that really made the difference.

    10

  • Andrew
      United Kingdom
    August 16, 2014

    Situation, food, staff, room, hotel decor, cleanliness

    Could have had a room with a better view (had room on top floor with Velux sloping windows)

    9.6

  • Irina
      Austria
    August 15, 2014

    The ladies at the reception are extremely nice every time I visit this hotel, going the extra mile to help. Excellent location.

    9.6

  • Shelley
      Canada
    August 13, 2014

    Great restaurant, helpful staff!

    9.6

  • Jill
      Australia
    August 12, 2014

    Location was perfect Receptionists were genuinely interested and very helpful to make sure I did all my planned excursions whilst staying there. Rooms and history of Hotel were fascinating Quiet, comfortable room and great bed.

    Nothing.

    8.8

  • Michelle
      Australia
    August 12, 2014

    hotel is right in the old town. great location

    9.2

  • Jack
      United States of America
    August 9, 2014

    The location, food and rooms are excellent for short-term tourist travel.

    Can't really think of anything negative.

    9.2

  • Amanda
      Australia
    August 8, 2014

    Staff - especially Danielle (I hope I have the correct spelling), She was always warm, welcoming, helpful and good humoured. Location, Cleanliness and facilities were exceptional. Also the restaurant outside was wonderful, and the head waiter excellent. We were impressed with our stay and would love to visit again.

    If I recall, we would have liked a safe in the room.

    9.6

  • Krisitne
      United States of America
    August 6, 2014

    With this being our first trip to Europe we were a little confused by having to drive on a pedestrian area to access the hotel. But a tip - the best hotels are located in these areas! So convenient to anything and everything, right in the heart of it all. Was met with a very friendly staff and as we walked the halls to our room were delighted with the charm of the hotel. An old building, keeping its charm and character, yet very modern in its amenities. Room was clean and must have been recently renovated (bathroom looked very new!) Restaurant was fantastic and the apple strudel is a must! Highly recommend this hotel.

    10

  • Trevor
      United Kingdom
    August 3, 2014

    Very friendly and helpful staff. Spacious very comfortable room with great shower, complementary tea and coffee, excellent breakfast, also very good restaurant.

    A bit noisy as it is surrounded by street restaurants but noise died down after 11pm.

    9.6

  • Paul
      United Kingdom
    July 27, 2014

    Friendly and helpful staff. Great location.

    Nothing

    10

  • Simon
      United Arab Emirates
    July 27, 2014

    The room very comfortable

    The staff , rude , and miserable ....here's a hint .....try a smile now & then !

    6.7

  • Anonymous
      United States of America
    July 23, 2014

    Location was very nice,not noisy even through on main square. Extremely spacious room, which was more like a suite with chair and sofa.

    Breakfast was only fair, and service at breakfast poor, waitress was brusque.

    9.2

  • Sergey
      Canada
    July 23, 2014

    I usually don't stay at Best Western hotels. But Goldener Adler is a fantastic hotel. Excellent location. All sights are around the corner. Super friedly staff, both at the hotel and the restaurant. Excellent restaurant, local menus, not at all expensive. For Americans ... breakfast is a class in itself. Too bad that we can't eat for several days in advance. Rooms are great, outside all done in local style, but inside all modern.

    10

  • Anthony
      Australia
    July 22, 2014

    The lady on reception was extremely helpful and friendly. The room was good and the hotel is really central but we had no noise issues. The restaurant seemed very popular although we didn't end up eating there. it was good value and a nice place to stay.

    Nothing really - although breakfast seemed expensive. We did not take up the breakfast option.

    8.3

  • Gareth
      United Kingdom
    July 21, 2014

    A great location. An historic hotel. Very friendly and helpful staff. Excellent food.

    Nothing it was perfect

    9.6

  • Anonymous
      United Kingdom
    July 20, 2014

    Warm welcome and friendly reception staff. We were able to leave luggage while walking for several days in Karwendel. Our second stay. Great breakfast.

    Expensive drinks and not so friendly waiters serving outside tables.

    10

  • Suzanne
      Australia
    July 20, 2014

    So close to the main part of town which is a car free zone, close to shops and restaurants. Nice big room with a very modern bathroom. Walking distance from the railway station

    Nothing

    8.8

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