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Dorotheergasse 3, 01. Innere Stadt, 1010 Vienna, Austria – Show map
Excellent location – rated 9.8/10! (score from 436 reviews)
Rated by guests after their stay at Graben Hotel.
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436 verified reviews
They speak your language
Graben Hotel's staff speaks: Turkish, Portuguese, Italian, French, Spanish, English, German
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Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 35 per day.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Air Conditioning, Designated Smoking Area
Turkish, Portuguese, Italian, French, Spanish, English, German
From 2:00 PM
3:30 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge in a crib.
One additional child from 0 to 2 years is charged EUR 50 per night in a crib.
One child from 3 to 12 years stays free of charge in an extra bed.
One additional child from 3 to 12 years is charged EUR 50 per night in an extra bed.
All older children or adults are charged EUR 50 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Score from 1027 reviews Very good
Location could not have been better. Very friendly staff. Peaceful haven right in the centre of the city
Wifi was really patchy on the 6th floor
Position was very good. Staff were helpful and forthcoming particularly as we had to leave bags there for the day after checking out.
Room was somewhat stuffy with windows shut as circulation was not good. Could do with air-con in this unusually hot weather.
We stayed in this hotel one night on the way to USA. It is great location, very clean and confortable, staff helpful,professional and kind,breakfast very good,excelent experience alltogether!
Excellent location and friendly, helpful staff.
During an unusually warm october the airconditioning was only funtioning as a ventilator - it was not cooling.
The Graben Hotel is centrally positioned and well appointed.it is relatively small and intimate and has a great sense of history.
The Wifi setup is annoying as it drops out and you have to reconnect each time you want to use it.
The Graben has a perfect location close to a metro station and a 1-minite walk to St Stephens Church. The breakfast was also excellent. Staff was friendly ahd helpful when we had questions.
Desk was not 24 hour service ..... only open from 7:00 am to 7:00 pm
I would have liked to have had refreshments available (coffee, tea, something) during the day.
Very central location; Quite side street; Delicious cafe and snacks nearby; Attentive staff; Charming decor; Actually fast free internet
Location is very nice. Italian restaurant in Hotel is wonderful, and breakfast is also good.
Excellent location, very clean, friendly staff, helpful and attentive.
The bathroom could use update but it's ok.
Café da manhã inesquecível.
The location was perfect. The staff were very helpful and friendly. The Italian restaurant was very good, make sure to order the cheese plate.
The staff were excellent and very helpful and friendly. The hotel is centrally based in Vienna and ideal for sightseeing.
the location was the best. Walking to everything. A nice outdoor restaurant. If you need the underground it is steps from the hotel. Has some history on the walls, a well know writer/poet lived there back in the day and one of the cafe society places is across the street.I found the breakfast menu very complete.My family stayed at one of the big hotels that we all know and I much preferred the Graben
Quiet while at the same time very central. Easy train and underground ride from the airport (E4.40)
Noisy garbage emptying at 8.30 am, but we did have the windows open. Breakfast was adequate.
The Graben Hotel sets the bar for both location and outstanding customer service. The hotel is located literally steps from St. Stephens Cathedral, the underground and high end shopping as well as the Square. The staff went out of their way to ensure we had a good experience, particularly the desk staff Mahmoud Ameer and Marta who were friendly, and very helpful in booking day trips. Our room was small but very comfortable, air conditioned and tho we were on a lower floor facing the street, with the double paned windows shut, we didn't hear street noise even on weekend nights. The hotel also has an elevator and an excellent breakfast. You should also treat yourself to dinner at the in-house Italian restaurant Trattoria Santo Stefano which had better pasta than I've had in Rome.
What didn't we like, well nothing really...
Fantastic central position, good breakfast, good air conditioning system, very quite room.
small tv set.
We stayed at the 6th floor; the room was very nice in excellent condition with no smell, (like I read in previous reviews prior to booking it). The WIFI works fantastic and it had an HD TV. My wife had her 30 birthday and when we arrived, a letter congratulating her was waiting with a very nice chocolate cake. Aside that the staff was very helpful and kind. In addition, the location is the best; right in the middle but no noise at night. We also ate twice in the Italian restaurant of the hotel and it is excellent !!!
Staff were very good. Excellent Breakfast.
Very noisy as it was in a narrow street with 5 cafés and building work. Noisy day and night. Separate toilet with no ventilation. No bar as was stated in your write up and had to go out for a drink. Will not stay here again or recommend. I visit Vienna 2/3 times a year.
I simply do not know how you could find a better deal for the money in Vienna. The complimentary breakfast was more than you would ever hope for. Very clean, "perfect" location, quiet, even had a bathtub in the room which made my wife very happy.
I do not have one single dislike regarding our stay at the Graben Hotel, Vienna.
The fact that the hotel moved us to another hotel further away from the city centre. No Hotel management available and poor conclusion to our complaint with the hotel believeing that a sorry is just fine
the complete silence at night, even with a room opposite a lift
Nothing at the price
Perfect location, nice room, recommended!
Staff were very friendly and helpful.
The room is very clean and comfy. Location is great as near by to everything.
Breakfast selection is not so good but staff are really good.
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