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Grand Hotel Europa
Südtirolerplatz 2, Innenstadt, 6020 Innsbruck – Show map
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The most recent booking for this hotel was made on Aug 29 at 7:15 PM from the United States.
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106 properties in Innsbruck
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845 verified reviews
We speak your language
Grand Hotel Europa's staff speak: Italian, Spanish, English, German
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Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available
Golf Course (within 2 miles), Skiing, Hiking, Cycling, Sauna, Fitness Center, Massage, Turkish/Steam Bath, Bicycle Rental, Casino
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 17 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Italian, Spanish, English, German
3:00 PM - 12:00 AM
1:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child from 0 to 6 years stays free of charge when using existing beds.
Free! One child from 0 to 2 years stays free of charge in a crib.
One older child or adult is charged EUR 55 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Grand Hotel Europa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
The price for parking can vary according to the length of your stay.
Based on 845 reviews
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the breakfast was very good, smoking room inside, free umbrellas, nice hotel director, perfect location right by the main trainstation
Modern style location free WiFi breakfast staff
Front desk staff excellent Convenient parking with direct access to hotel lobby Quality of food in restaurant very good Comfortable and spacious room
Room lighting controls unreliable Service in restaurant slow
Close to city centre Comfortable beds
Decor of hotel is very 70s Smoking room inside of hotel - smell wafts out to lobby Breakfast was tasteless - how can you mess up scrambled eggs and sausages?!
The location is great. Also the service is good.
The breakfast is not very nice.
Bad experience, i don't recommend
Everything was ok.
Lovely spacious wood panelled double rooms, with sofa and arm chairs. Good and large mattresses. A welcome relief after several nights in a very small hotel room elsewhere. Parking is underground at the railway station but there is a passage and lift taking you straight to the hotel lobby.Rooms well insulated for noise.
A bit of a walk to the Altstadt, not in the most picturesque part of town. One of the mirrors in our room had been scrawled on with permanent marker, rather out of place to have been left like that.
Modern furnished room with air conditioning, parking, helpful staff. Absolutely delicious and rich breakfast. Good price for accommodation.
Hotel unfortunately gives the impression of better days. Not the equipment room, it is new, but strange atmosphere of faded glory. Hotel is in the wrong location on a busy street and station. I do not understand how you can have five stars - that is, as many have hotels, Kempinski Hotel reviews, etc. This is totally inadequate! I've never known five star hotel where I had to park the car himself in the garage - yes here.
Convenient to train station. Very nice shower. Staff was very helpful.
Room was very dark (not good light). About a 10 min walk to the old town.
The "old-fashioned style" of the hotel, combined with comfortable facilities.
helpful staff at reception and bar, confortable room
WiFi charged extra...considering roaming rates have reduced a lot lately, it doesn't make sense to pay the high rate in hotels; but when they leave for free will be a plus for the hotel.
The hotel locates right by the station and easy to park car just below the reception. The bed is comfortable. It takes 10 minutes' walk to the center of town. If you want to stay just in the city, this hotel is a good choice. If you want to hike in the mountains, maybe it's better to stay in the villages outside the city.
The safe doesn't work.
Very comfortable hotel with helpful staff
Fantastic staff who created a warm and friendly atmosphere.
Bathrooms would benefit from a refit.
We were travelling by car so the underground garage was excellent. Breakfast was very good.
Location is a bit far from Marin Platz You have to bring your luggages in and out
The helpful staff, the location, and the bed.
The pillows, the lack of an ironing board, and the fact that the kettle leaked and we had to advise the hotel of it. Such an issue should picked via routine inspections!
Not a five star hotel!!!not good value for money. Hotel needs renovation, bathrooms, carpets is dirthy. Staff generally young and inexperienced, although some good people.The hotel is located next to the train station and it's a bit noisy at night.
This truly is a grand hotel, by far the best in Innsbruck. We loved everything about it. The property itself is great and is centrally located so everything is within walking distance, but the shining star of this hotel is the service provided by the staff. Example: the general manager insisted on helping us get our luggage to the train station (located just across the street from the hotel) and took us through an underground passage to the station and walked us all the way to our train! We didn't need any help but this is an example of the kind of "extra mile" this staff demonstrates to its guests.
There truly wasn't one problem with this property or its staff.
Expensive Parking not in the hotel although they say onsite parking Couldn't check in until later on as room wasn't ready
Staff and parking
Great 5 star hotel, opposite the station. Terrific staff.Excellent in house restaurant.
-Location opposite Central Train Station and near the old town. -Service and friendliness -Room/sleep comfort -Great shower -Super breakfast
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