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Newest reviews for Hotel Kirchbichl

  • Silvia
      Spain
    September 25, 2013

    Quite large facility with several buildings in a very quite location. Room was very comfortable and the breakfast room has wonderful views to the church. Although wired internet is offered, wifi is also available. A few vegetarian dishes in the restaurant. 15 walking minutes away there is a train station with hourly connections to Salzburg (33 minutes past every hour to Salzburg Hbf and 18 minutes past every hour return to Hallwang-Elixhausen. Duration 11 minutes. Price: 4.20 € for 2 people)

    The hotel’s customer service is deplorable. I had a problem with the invoice (they charged a higher price than booked through Booking.com) and although they recognized their error and promised to refund I had to insist with several e-mails which were never answered. It wasn’t until I complained through the Booking.com customer service that I got the refund. Therefore, if you have a problem with this hotel, don’t waste your time trying to contact them, because you will be ignored. Go directly to the Booking.com customer service. They are very kind, helpful and efficient.

    6.7

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