This is a B&B and not a hotel so don't expect bathrobes, slippers, and room service. All that said, what Lisa and Larry do, they do very well. The whole property was impeccably clean. Our room was very clean, was a good size, we'll laid out, and had great views. Continental breakfast was decent and more than adequate to get us to a good start for a day of exploring. Shower was great - lots of pressure and hot water. Larry and Lisa were great hosts - very friendly and welcoming, and all their sightseeing, walking, and restaurant recommendations were spot on. (Larry is a walking encyclopedia.) Great location for exploring Austria's Lake District. Would not hesitate to go back. Highly recommended!