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Hotel CentralGilmstraße 5, Innenstadt, 6020 Innsbruck (Show map) Very good, Score from 505 reviewsThis hotel is located right in the center of the city, close to the world famous Maria-Theresienstrasse and the historic quarter. All the hotel's rooms are equipped with all the amenities you would expect from an inner city hotel. You can use the hotel's sauna, steam bath and gym free of charge. The hotel has typical Viennese coffee house and restaurant. Hotel Rooms: 85
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Total Hotel Score:8.3
Based on 505 reviews Guest reviews are written by our customers after their stay at Hotel Central. |
Score breakdown
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Score filter |
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Anonymous
Young couple
United States of America
June 10, 2011
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We loved how the hotel had bikes right at the front door where you could just go get a lock front the front desk a take them for the day. We had a great time riding all throughout the city. The hotel was in a perfect location -- walking distance to the train station and all the major sights. The rooms were very comfortable.
2 out of 2 people found this review helpful, did you?
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9.6 |
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Zubair
Family with older children
Dubai,
United Arab Emirates
July 25, 2011
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There was no Air-Conditioning
1 out of 1 people found this review helpful, did you?
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7.5 |
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Stuart
Mature couple
Rotorua,
New Zealand
July 14, 2011
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Our principal reason for staying at this hotel was to have an overnight stop between trains. This hotel was within reasonable walking distance of the railway station, while being on a quiet street adjacent to the city centre. Our room was of modern design, clean and fresh and quite adequate for our brief overnight stay. The reception staff were welcoming and the reception area pleasant to enter. (1) Notwithstanding that the street below our room was quiet by day, we were frequently disturbed throughout the night by the shouting of young people drinking on the pavement and of other passersby. (2) The need to access the wireless internet in the Lobby was an inconvenience for a hotel of this quality. (3) Our dinner in the hotel's characterful restaurant was spoilt by an overbearing waiter who urged us to make our selection with haste, as he claimed that the kitchen was closing - even though the restaurant had just opened for the evening - and who thought he could help our understanding of the menu by shouting the options, rather than translating them. We left after our main course to have our desert and coffee elsewhere.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Numay
Family with older children
Arriyadh,
Saudi Arabia
July 12, 2011
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The location was great all I can say is this hotel is one of the best and the price was excellent What I hate about this hotel is the reception they were not nice with the guests and the internet service is very very poor .
1 out of 1 people found this review helpful, did you?
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8.5 |
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Anonymous
Group of friends
Switzerland
June 12, 2011
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The triple room is split in 2 levels with a double bed on the lower level and a double bed on the upper level...the top level has an en-suite bathroom and the lower level a full bathroom. The gym is well equipped. The hotel staff were helpful. The "famous" Central Cafe, attached to the hotel, was unwelcoming and the staff rude and unhelpful.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Oleg
Mature couple
Wien,
Austria
May 2, 2011
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Location - is quite the center of Innsbruck. Underground public parking is quite near (EUR11,80 per night). Small, but clean room, Street noise at night (drunken shouts, garbage trucks, aircrafts). Possible, the problem could be solved if condition works (and the window is closed), but it did not work "that" night. WiFi does not arrive second floor (offer to rent a cable).
1 out of 1 people found this review helpful, did you?
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7.9 |
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Charu
Group of friends
Delhi,
India
April 19, 2011
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the location of the hotel is excellent. its actually very central!! Also the rooms and the bathroom were VERY clean. There is no assistance after 8pm, the room service is shut so early. The wooden floor creaks, which is a nightmare at night. There is not adequate supply of toiletries like shampoo or moisturizers, shower caps etc. and most important they did not have tea or coffee making facilities in the room, though we had a deluxe room.
1 out of 1 people found this review helpful, did you?
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6.3 |
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Anonymous
Group of friends
United States of America
March 1, 2011
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Good breakfast buffet in the morning. No wifi. Room size and overall ambience seemed low for a four-star hotel.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Mujde
Group of friends
IZMIR,
Turkey
February 12, 2011
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Central location, good breakfast that is included in the price, cleanliness of the room, design of the room which I believe newly decorated, the room was very warm while it was freezing outside.
1 out of 1 people found this review helpful, did you?
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10 |
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Jean-michel
Solo traveler
Paris,
France
February 1, 2011
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I didn't like the decoration of the room. Actually there was no decoration at all. It was as "gemütlich" as a prison cell. Just as the lobby of the hotel which is dark and not welcoming. The water of the wc was leaking continuously and bath products were skimpy. The "Central" does not deserve four stars.
1 out of 1 people found this review helpful, did you?
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4.6 |
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Sergey
Mature couple
Moscow,
Russia
January 16, 2011
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Nice room, good location Terrible parking - the smallest garage I've ever seen. It took me 15 minutes and 25 "wiggles" to insert my (very compact) car into my spot (and I am a very experienced driver, so trust me - it's not a skill issue). And in addition it cost 15 euro for the night. I was really annoyed.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Anonymous
Solo traveler
France
January 6, 2011
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Smallest rooms i have ever seen, not the smallest price at all. The staff is incredibly unfriendly and incorrect, after a few hours i realised i had mad a mistake to go there. ex: Spent 1hour at the table of their restaurant to be served, they served all germans and austrians around me but did not serve the american. Most of the services they pretend to have doesn't really exist Do go there it s a scam
1 out of 1 people found this review helpful, did you?
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3.3 |
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Yue
Group of friends
KOWLOON,
Hong Kong
January 30, 2012
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There is a penthouse in our room with private toilet. Also a large balcony that we can watch the snow mountain in the day time and stars in the night time. Excellent!! Centrally located. Breakfast is good.
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9.6 |
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Anonymous
Family with older children
United States of America
January 28, 2012
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Location and room for 3 adults Smoking in the restaraunt
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10 |
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Hannes
Young couple
pretoria,
South Africa
January 25, 2012
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The food at the cafe central was really overpriced and as a whole not tasty with the exception of the buffet breakfast that was really good but 12 euros ,, so still very expensive.
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7.1 |
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Anonymous
Group of friends
Switzerland
January 12, 2012
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location is perfect rooms are practically furnitured
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7.1 |
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Anonymous
Solo traveler
Switzerland
January 11, 2012
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Friendly and very helpful staff. Nice choice for breakfast
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10 |
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Anonymous
Solo traveler
United Kingdom
January 10, 2012
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Beautiful Hotel and really kind service!
Did you find this review helpful?
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9.2 |
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Sergey
Mature couple
Moscow,
Russia
January 9, 2012
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Nice building, location. When booking they block whole amount of room price, when we paid for room they charge whole amount again and say that bloked sum will be released after 30 days. Thus we spent twice more money then excepted. It is first time we faced with such approuch. It is not customer friendly approach and it is not fair. They should inform costomers before blocking whole sum for 30 days!
Did you find this review helpful?
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6.3 |
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Hendrik
Family with older children
durban,
South Africa
January 5, 2012
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Enjoyed the friendliness and service of the front desk and location. Of the hotel. The cleaning staff were also good. I think the restaurant staff are unfriendly and need to improve their attitude and service. Will go back but won't use the the restaurant unless service improved, Overall a good stay and the front desk staff as mentioned are excellent.
Did you find this review helpful?
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7.9 |
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Anonymous
Family with young children
Hungary
January 2, 2012
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- Very good, central location - we had sofa in the room for our child even though we paid only 2 adults - They charge your card for reservation
Did you find this review helpful?
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7.1 |
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Anonymous
Family with older children
South Africa
January 1, 2012
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Spaciousness of both reception area, but particularly the suite that we were allocated.
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7.9 |
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Claudio
Mature couple
Buccinasco,
Italy
December 31, 2011
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Location is really fantastic in the heart of old town. Room "superior" really too small. Incredible hot with no possibility of lowering the heating.
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6.7 |
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Hany
Solo traveler
Reinach,
Switzerland
December 30, 2011
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great location , walking distance to the train station and all major attractions , staff was extremely friendly , the sauna and steam room were also nice
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8.8 |
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Anonymous
Young couple
United States of America
December 29, 2011
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The free internet and the substantial breakfast. The open lobby is nice. Would be better if we could have internet in the room not just the lobby. Trying to Skype with family is hard in the open lobby.
Did you find this review helpful?
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7.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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