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Hotel Kaiserin Elisabeth
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| Room type | Max | Rate |
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| Business Single Room |
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| Single Room |
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| Double Room |
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| Superior Double Room |
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General
24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating, Luggage Storage, All Public and Private spaces non-smoking, Airconditioning, Designated Smoking Area.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Bridal Suite, Souvenirs/Gift Shop, Shoe Shine, Tour Desk, Fax/Photocopying, Ticket Service.
Internet
Free! Wi-fi is available in the hotel rooms and is free of charge.
Free! Wi-fi is available in public areas and is free of charge.
Guest Parking
Private parking is possible at a location nearby and costs EUR 32 per day.
Hotel Policies
Check-in
From 13:00 hours
Check-out
Until 12:00 hours
Cancellation
Free! If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the first night will be charged.
Children and extra beds
Free! All children under 2 years stay free of charge when using existing bedding.
All children under 2 years are charged EUR 11 per night per person for cots.
All older children or adults are charged EUR 22 per night per person for extra beds.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 2.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Free! Pets are allowed. No extra charges.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Hotel Kaiserin Elisabeth.
They are opinions of guests that reflect their experiences when staying at this hotel.
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Show scores of: |
Individual guest reviews for Hotel Kaiserin Elisabeth
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Gregory
Mature couple
Port Hawkesbury,
Canada
August 30, 2010
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The staff was amazing! Extremely friendly and helpful - they are an asset to your establishment and to be commended. Location was perfect - close to sites and shopping. Room was spacious and clean. |
10 |
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Anonymous
Family with older children
Thailand
August 30, 2010
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Perfect location. It's near the walking streets and the landmark church. The staff was very friendly and the room is very comfortable especially the bathroom. Breakfast is not bad but I think it can be better than this. |
10 |
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Lee
Solo traveller
LAUSANNE,
Switzerland
August 29, 2010
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Excellent service! I was impressed with the friendly and welcoming staffs.The night attendant, Mr. Ruldoph, has been very caring and I wished I had taken a photo with him! Excellent location too. Can I request a photo of Mr Ruldoph for remembrance sake? |
10 |
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Anonymous
Solo traveller
Japan
August 29, 2010
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Good location, good breakfast.Comfortable room with a big bath tub .I was very happy to come back to this hotel.The staff were friendly and helpful except one guy at the reception. One of the receptionist was rude. I could not open the door because he gave me a wrong room key,He did not apologize about his mistake.When checking out, the same receptionist was ignorant. |
6.8 |
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Benjamin
Solo traveller
Philadelphia,
United States of America
August 28, 2010
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central location; excellent breakfast; friendly staff; contacted by staff through email about transfers and events within the city |
9.5 |
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Anonymous
Family with older children
Spain
August 25, 2010
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The hotel staff was very helpful. Clean, comfortable, ample rooms. The location was perfect, for shopping, restaurants, subway station (Stephansplatz). Excellent breakfast. We liked everything. |
10 |
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Olga
Family with older children
Tomsk,
Russian Federation
August 25, 2010
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everything |
9.5 |
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Sheri
Solo traveller
Ras Al Khaimah,
United Arab Emirates
August 24, 2010
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An elegantly restored and maintained historic site, the Hotel Kaiserin Elisabeth was a true delight. The entire staff, from chauffeur to reception, to dining and housekeeping, were extremely friendly, courteous, competent and helpful. They anticipated many of my needs and readily accommodated my every wish. The service was top-knotch, and I would recommend the hke without hesitation, and hope to return there again. |
10 |
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Andrew
Solo traveller
glattfelden,
Switzerland
August 23, 2010
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central location, quiet old bed, loud aircon. |
7 |
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Linda
Mature couple
Salt Lake City,
United States of America
August 23, 2010
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Very comfortable with excellent morning breakfast included. Great beds and pillows. Cafes everywhere as well as shopping. Short walk to palace and operam Rooms were a bit small. |
10 |
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Anonymous
Group of friends
United States of America
August 22, 2010
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The location is fantastic. Close to everything. The breakfast was very good. Parking is very expensive. The maid service was not good. We were given towels with holes in them and liquid soap and toilet paper were not replaced when needed, even on the second day after complaining the first day. |
7 |
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Koen
Solo traveller
Wichelen,
Belgium
August 20, 2010
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A very good hotel, good staff and very good breakfast !!! |
10 |
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Testard
Mature couple
Bourg-en-Bresse,
France
August 20, 2010
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Very well located, excellent and attentive staff, very well furnished rooms, comfortable beds with lots of comfy pillows (yes I mean excellent mattress you can sleep on), silent air conditioning. Very clean, everywhere. Not enough of fresh sliced fruits for breakfast |
10 |
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Sylvie
Solo traveller
toronto,
Canada
August 19, 2010
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everything! |
10 |
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Douglas
Mature couple
OTAKI,
New Zealand
August 16, 2010
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Ieal situation to centre of old city. Within walking distance of ped mall and opera House. Staff very friendly and extremely helpful. Would certainly stay again. I found nothing to dislike |
8.3 |
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Christopher
Solo traveller
Beckley, WV,
United States of America
August 14, 2010
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The staff was friendly and helpful. The hotel is in a great location; inside the ring which is the center of the historical part of Vienna. The hotel was Clean, Quiet, and Classy. The hotel can be difficult to navigate too. Many of the streets within the ring, have one way traffic. |
9.5 |
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Yakup
Solo traveller
Istanbul,
Turkey
August 13, 2010
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The hotel really was in the heart of Vienna. Very close to the Stephansdom and to all the stores and restaurants. The hotel was very clean but the breakfast was nothing special. I arrived at the hotel at 11:00 o'clock but I had to wait till 13:00 till the room was clean again. Afterwards after two hours the staff was able to think that he also can give me another room. And I believe that the staff was very strict. But they all did their job in a very professional way. |
7.5 |
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David
Solo traveller
Twickenham,
United Kingdom
August 11, 2010
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The location is excellent, right in the centre. I did not try the breakfast, so cannot comment on that |
8 |
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Mary
Solo traveller
Orlando,
United States of America
August 10, 2010
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The staff and facilities were fantastic, and the location is unbelievable -- right in the heart of the central district, less than a two minute walk from the cathedral. |
10 |
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Anonymous
Solo traveller
Serbia
August 9, 2010
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Location and some feeling of old Austria. Also the care about my car bearing in mind that the hotel is located on the border of the pedestrian zone. I have ordered a room of one kind but got an extremely small room (cheaper indeed although well equipped and sustainable for one night) |
9.3 |
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Yankoul
Group of friends
Sofia,
Bulgaria
August 2, 2010
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We stayed with my partner for 2 nights in the hotel Kaiserin Elisabeth. Both we used single rooms. The rooms were comfortable and clean and the stuff was kind and helpful. Every important facility is included. It is an ideal hotel for business trips in Vienna. |
10 |
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Pierre
Young couple
Abu Dhabi,
United Arab Emirates
August 1, 2010
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The Kaiserin Elisabeth is in a top location to explore Vienna. The room was big, clean and well maintained. Staff were very friendly and helpful. The biggest asset of the Kaiserin is Mr. Afshar at the reception we were satisfied with his recommendation, we enjoyed chatting with him.We can only recommend you to stay at this hotel it's very good value for money. We will stay at the Kaiserin Elisabeth again on our next trip to Vienna and hope you will enjoy your stay as much as we did. |
10 |
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Natalia
Solo traveller
Moscow,
Russian Federation
July 30, 2010
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Everything is perfect: location, facilities, staff, atmosphere, rooms. I would highly recommend this hotel to everyone. |
10 |
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Anonymous
Group of friends
Turkey
July 28, 2010
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The quitness of the hotel, the staff were very helpful and the breakfast was served till 11:00. The location of the hotel was amazing! The air condition can stop if it's used full time. |
8.3 |
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Anonymous
Young couple
Russian Federation
July 28, 2010
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The personel is excellent, breakfast is very tasty, the rooms are not so big, but confortable. I will return in the Hotel whether I go to Vienna. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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