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Das Alpenhaus Kaprun
Schlossstraße 2, 5710 Kaprun – Show map
Excellent location – rated 9.2/10! (score from 143 reviews)
Rated by guests after their stay at Das Alpenhaus Kaprun.
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6 Reasons to Choose Das Alpenhaus Kaprun
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158 properties in Kaprun
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143 verified reviews
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Das Alpenhaus Kaprun's staff speak: English, German
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Outdoor Pool (seasonal), Sun Deck
Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available
Golf Course (within 2 miles), Skiing, Hiking, Cycling, Horseback Riding, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Bicycle Rental
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 10 per day.
Room Service, Packed Lunches, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Shops (on site), Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
3:00 PM - 12:00 AM
6:30 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child from 0 to 2 years stays free of charge when using existing beds.
Free! One child from 0 to 2 years stays free of charge in a crib.
One child from 3 to 6 years is charged 40 % of the room stay per night and person in an extra bed.
One child from 3 to 6 years is charged 40 % of the room stay per night and person when using existing beds.
One child from 7 to 12 years is charged 70 % of the room stay per night and person in an extra bed.
One child from 7 to 12 years is charged 70 % of the room stay per night and person when using existing beds.
One older child or adult is charged 90 % of the room stay per night and person in an extra bed.
One older child or adult is charged 90 % of the room stay per night and person when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Das Alpenhaus Kaprun accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 143 reviews
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- very clean - nice location next to activities, supermarkets, cafe & restaurants . - nice swimming pool. - nice breakfast .
- No air-condition, so you have to open window while sleeping. - you have to pay for kids age ( 2-11) they are not free.
breakfast, position, everything..
Every thing Reception Resturant Services
Weak signal of WI FI.
No coffe/tea machine or water kettle No iron facility Vehicle parking should be free of charge
Tolles Hotel inmitten von Kaprun, wunderbare Küche, harmonisches Design, modern aber trotzdem warm, freundliches aber nicht aufdringliches Personal, alles funktioniert 1a. Fazit: werde wiederkommen!
Very good hotel in the heart of Kaprun. Very stilish, very cosy design. Fantastic food & restaurant. SPA was one of the best we have ever tried: many different saunas, huge swimming pool, different types of beauty treatments...The place we'd come back!
location, quite area, staff, food
Staff, rooms, cleanness, pool, location, style, value for money, almost every thing.
Sheets and towels will not be change during the stay for free, they will charge for any thing they do even cleaning the room.
Overall a modern great hotel with amazing facilities. Probably one of the main advantages is its location. Right in the center with all the facilities being within the walking distance. Another thing which i liked a lot was the fact that hotel is brand new. There is a great SPA center with something like 7 different saunas and rest rooms and so on. Two different pools as well as division between pubic area(for access with kids) and with area for grownups.The restaurant and the food itself is good and tasty. Probably one of the best non-chain hotels I've ever been to in Austria.
The only thing was that the hotel is brand new and the personnel is not as professional yet as I assume they could have been. There were no problems or anything with them. No One was ever rude to me or anything like tht. It is just the thing that working personnel has a lack of problem solving skills sometimes. However as I have already sad the hotel as brand new and I strongly believe that the hotel management will be able to overcome this issues in the nearest future.
Overall facility is excellent, wellness area is fantastic, breakfest is providing enough variaty. Access to skiing and/or golf is great.
Modern Austrian style hotel big rooms clean and good staff., Wifi free. All great really. Great views, nice pool, sauna, hot tub, out door pool. Great skiing.
Extras just a bit too expensive. Pot of tea 8 euro?. Why can no hotel make sure that everything in the room works first time every time.
Central location. Modern big room. Good food.
Bus to skiing area. Constantly having to enter wifi username and password.
Simply a great location and price
slow service at bar :-)
Rooms too warm and unable to control temperature
SPA, Car parking, Breakfast - very good!
SPA, breakfast, 200m from ski lift, room size, underground parking
The hotel has just had a refurb and they have done a very good job. The new spa is excellent. Breakfast is excellent and the bar is one of the few bars in town that does not allow smoking, which is very refreshing. I will be booking to go back next year :)
Can be a bit noisy on Friday / Saturday nights if you room is at the front.
Staff were exemplary Food delicious and varied
It wsa a very relaxed environment
Perfect service, rooms and food. I can only recomended.
I like the hotel its clean nice and good location I suggest this hotel in kapurn and next time when I visit kapurn I will stay in this hotel because I really enjoying in this hotel
I will be fair and say that the manger was nice to us after we explained what happened to him, however we shouldn't have to go to the manager in the very first place right? And the restaurant staffs was very sweet and lovley :-) and good choice of food, the hotel is clean and the location is really good :-)
this is probably one of the most horrifying experience with a receptionist i have ever had and one of the rudest workers i have ever dealt with in a hotel!! I checked in in the night of 18th of august and i've ordered extra beds knowing already that they charged extra for that so she went and assumed that we lied about our number without reading our booking hotel and she treated us in the most humiliating way she was so rude even after we explained that we ordered extra beds and we are ready to pay the extra mony, i mean way to when a customer from his first stay in your hotel by putting such a woman as the hotel represnter! That experience ruinied our stay in this lovley hotel in the lovley place:-( sadly
Location of the hotel.
The place wasn't quiet. No ac at the room . You can here all the noise from the room from floors above u. Staff at the breakfast area where Rood .
The location was very good and the view of my room to the mountain.
No air condition.
Reception staff are very helpful. Room is elegant and spacious. View from balcony, more than magnificent. Location is more than wonderful.
I required an iron to iron a chemise, it was not allowed in room (said for safety purposes) No mugs in room, when asked for, had to bring them ourselves from bar.
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