Altstadthotel Kasererbräu  

onze kamer (op 4e verdieping) voldeed niet aan de verwachting en had beslist geen 4 stereen nivo.

Goede lokatie en wellness

Goede ligging in de oude stad, alle bezienswaardigheden op loopafstand. Eigen parkeervoorziening.

Erg kleine kamer (wel met een klein terras). Geen airconditioning

De vriendelijke mensen, de uitstekende spa, het lekkere ontbijtbuffet

The location of the hotel is excellent. The hotel itself is quite good with good equipment and internal display is impressive. However, the reception girls were rude. for example, When I asked for the electric adapt, the girl said they had none at this moment and she also said impolitely, "... I can check room by room. Surely, you should pay it. Do you want?"

The hotel was located in the perfect spot in Old Town Salzburg. Great sights and restaurants within steps of the door. Staff was friendly and helpful and the hotel itself has a charming history and good services. The first night I was there, I went running around Old Town and the River then came back to the hotel for a relaxing visit to the sauna and steam room. There is a cinema that is connected to the hotel where guests can view first run movies, as well as a good restaurant and bar just around the corner. Spar Supermarket is just across the street from the hotel. It was nice listening to the carriages go by the window of my room, as well as being able to hear the church bells in Old Town.

The only thing I would recommend is changing the location of the towel bar in the bathroom. It may have been due to staying in a single room, but the towel bar was awkwardly placed right in line with the bathroom door and I was constantly hitting the bar with the door, which made me worry it would come out of the wall. That was really the only issue I noticed.

Very convenient location to the fortress and the cathedrals. Very historic building and pleasant staff. Desk is manned 24 hours and they speak excellent English. The Italian restaurant next door is pretty good and has excellent selection of German beers. Overall, it was a great stay and would definitely stay there again. Great inclusive breakfast!!

The only draw back was that the bed was extremely uncomfortable and the street noise was a bit excessive in the morning and early evening. Due to not having ac, we had to keep the windows open for cooling in August.

Very pleasant place to stay. Staff helpful and courteous. Rooms clean and well equipped. Good breakfast buffet in the morning. Good location for visiting the Altstadt

One thing to look out for - on entering from the street, a flight of 5 or 6 steps down with no handrail, which one could miss seeing and have a nasty fall. Possibly a hazard especially for older people or those whose eyesight isn't the best and which would also prevent use by guests with limited mobility. Also a tiny elevator (lift) which can only just hold 2 people with luggage.

location

staff seemed to be impatient with questions regarding sightseeing events.

The majority of the staff we very friendly and helpfull, it was in a great location, had easy access to the hotel facilities and the Italian restaurant adjacent to the hotel.

Room 102 was the room we were allocated and it was quite small, the entrance to the room was also a wash area with the bathroom sink on the left as you enter the room and the shower & toilet was behind the door in a seperate room, which was very small. There was then a sliding door to enter the bedroom area. I would not say it was a very spacious room, and was expecting it to be smarter, however it served it's purpose.

Clean, quiet, good central location, pleasant breakfast area.

There was no safe in the room which was unusual for a 4 star hotel. And no personnel to help with the luggage - had to squeeze it myself into a rather small and outdated elevator. Same with the departure - the reception was helpful in ordering a taxi but no help with the luggage was available.

We loved the Alstadhotel Kaserbrau. The staff are all very friendly and make you feel right at home from the time you walk in the door. This is a beautiful old hotel situated just below the gorgeous white Hohensalzburg Castle. We stayed in a very comfortable suite which was tastefully decorated to fit with the style of the hotel. Breakfast was included in our rate. European style breakfast including boiled eggs, scrambled, bacon. sausages, cheeses, breads, cold meats, coffee, tea, hot chocolate, juices etc etc. Really lovely. I would highly recommend this hotel to anyone visiting Salzburg without hesitation.