Hotel Kummer  

Being on the main Mariahilfer street and the old design

The staff a bit busy all the time(only a receptionist on duty). I was asked by the receptionist to go and collect my lauguge from the store room. Seems they didn't have a concierge service

First stayed in this hotel in 1977 when our first daughter was only 11 months. Have been back to Vienna a few times and would n't stay anywhere else. An underground station is right outside the hotel with direct access to the centre and also the City Airport Train. Very good breakfast. Staff very friendly.

I think it is time they installed flat screen television sets in all the rooms. Most European 4 star hotels have upgraded their tv sets by now.

It had a lovely reception, breakfast was excellent, staff were polite. Room was nicely furnshed, bed was very comfortable.

The room was a little noisy from the passing traffic in the early morning, I also found the room to hot, and could not control the temperature. I felt a little claustrophobic in the room as I think it was to small from a double room. Also no ventilation or extractor fan in bathroom. Bath was small, and the shower badly positioned so that when used the floor became soaked in water.

The carpet & toilet were dirty. The shower was suddenly very hot and suddenly very cold, the shower pressure was also very poor! Though the staff said they were fixed, but problem still existed & nearly got burn during shower! Totally not 4stars hotel except the stairs from the advertising photos!

A comfortable, enjoyable stay with good selection for breakfast.

I liked that you could adjust the air conditioning in our room. It was very clean and the breakfast had a nice variety.

There was no Internet avaiable. We had to use Starbucks across the street.

Friendly staff, particularly in the bar, excellent central location, excellent breakfast available,room cleaned well daily, good local information provided by hotel, air conditioning was welcome

room décor a bit dreary, I would worry about evacuation in the event of a fire as there is no external fire escape apart from the central stairway.

Alle sind gut.

Nur Body cleanser war ganz stark..

Location , friendly peoples

No air condition so noisy room if open the windows

Friendly staff, classic type, quite atmosphere

Beds sheet are too small (narrow) which made sleeping is not comfort. No variety in tv channels.

location

High price, the standard room is not like a 4 star hotel. Mr. from reception gave us a room with a very small, old and uncomfortable couch for the child and we payed in the evening the standard room rate. He said it's OK because it is not an extrabed. In the morning he changed his mind and cancelled the previous payment and charged us 20 euros more for an extrabed!!! So pay attention! The room rate is according with the receptionist disposition!! Shame on you Mr receptionist! Never again at your hotel.

Very nice and hotel. Friendly stuff. Well placed.

Not any smoking rooms or special place for smokers.

Everything about this hotel was sensational! The free upgrade we received probably coloured our opinion more than a little, but in every respect it was a wonderful two nights in Vienna. Location, breakfast, hotel staff all first class. Right beside a metro stop and a really short ride to anywhere you"re likely to want to go. The Vienna metro is really easy to navigate. All these things apply regardless of upgrades - but the suite we received really topped it off!