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Newest reviews for Atel Hotel Lasserhof

  • Mihaela
      Romania
    September 16, 2014

    very clean room nice room and bathroom nice staff very good brekfast good position

    no carpet in the bathroom/room

    9.2

  • Philip
      Australia
    September 15, 2014

    Easy access from Salzburg HBF , short walk to the Alstadt for the major sights .

    Bathroom lights did not function

    9.6

  • Kristofor
      United Kingdom
    September 14, 2014

    The hotel was clean and the rooms were tidy. Everything has recently been remodeled and is quite nice. The breakfast buffet has a large variety is was quite good.

    The street outside can be a bit noisy at night.

    9.2

  • Anonymous
      Turkey
    September 14, 2014

    It was clean. Breakfast was good. It's location is good since it is close to old city.

    9.6

  • Alan
      United Kingdom
    September 11, 2014

    Good selection at breakfast

    Room way too hot and useless air con. Don't stay on 5th floor especially room 54. Celimg slopes alarmingly and kept bumping my head.

    4.6

  • Anne
      Australia
    September 11, 2014

    Handy to train and bus station. Easy walk to sights. Good breakfast.

    7.5

  • Anonymous
      United Kingdom
    September 10, 2014

    Well run and well situated

    7.5

  • Anonymous
      United States of America
    September 1, 2014

    Poor maintenance.

    5.8

  • Boyi
      Netherlands
    September 1, 2014

    Room is very big and clean with a great view; Staff is helpful; breakfast is quite good.

    A bit expensive considering its aged facilities and rooms. the extra bed (which is a sofa bed) is not very confortable.

    8.8

  • Anonymous
      United States of America
    August 28, 2014

    The staff was terrific! They were very accommodating and certainly made me feel special! They knew from paperwork that I completed that I had a birthday while there, so the manager surprised me with a bottle of champagne delivered to our room! The location is terrific, easy to walk to all parts of the city. (Do NOT try to drive...it's a mess!) The beds were terrific and the breakfast was good as well. I would highly recommend this hotel!

    9.2

  • Jiyoung
      Germany
    August 27, 2014

    Breakfast, Kind staff

    Location(a little bit dark, no facilities around the hotel)

    7.1

  • David
      Australia
    August 24, 2014

    Location good, room compact. Manager very good and friendly with advice and service.

    Support staff poor and abrupt. Breakfast area compact hot food not fresh.

    5.8

  • Kathleen
      United States of America
    August 24, 2014

    The breakfast was great. At first, the place seems a bit off. The reception desk is on the lower basement level, with an area to socialize, but didn't see that since it was tucked away. The room was nice and clean. Quiet too.

    The staff was rather bland when attending to us. Had to ask about parking a second time since it was unclear how it worked in the off site location.

    8.8

  • Peter
      Australia
    August 18, 2014

    Location very good and the breakfast also.

    Shabby hotel and I room was not clean so had to ask the cleaner to come in again and clean. Very off putting. The bathroom still had a bad smell for our whole stay. The bed was the worst. It dipped down in the middle and gave me back ache - the poorest bed for our whole 4 week Europe holiday.

    4.6

  • Anonymous
      United States of America
    August 14, 2014

    Very nice hotel, clean, great WiFi, fair breakfast, spacious rooms ( we had triple- for two parents with 12 year old child. beautiful bathroom. Hotel looks like recently fully renovated

    Location is not good. Far from old town. We had to take taxi to get there every day, and that is 10 euros one way. Overall the hotel is overpriced, but if money is not an issue- it is an excellent place to stay!

    7.5

  • Wen-chieh
      Taiwan
    August 14, 2014

    location is good.

    5.4

  • Anonymous
      United Kingdom
    August 11, 2014

    convenient location near bus and train helpful reception staff

    sensor turning on/off bathroom light

    6.3

  • Paul
      Greece
    August 10, 2014

    Fair in all respects except staff which was very friendly and helpful

    Location and breeakfast

    5.8

  • Mike
      United Kingdom
    August 9, 2014

    Good choice at breakfast. Very close to train station

    A bit further out from the centre of all the main attractions, but if you are prepared to walk for 15 minutes, then no big deal

    7.1

  • Anonymous
      United Kingdom
    August 8, 2014

    Value, location, breakfast, the room are great

    The staff was bit reluctant to help. We suffered from the lamb wifi but he just said it is your phones' problem. We knew that he might not be goot at IT but the point was that the staff should at least try to show his willingness to help. Finally the wifi got fixed and its apparently not our phones' problem.

    8.3

  • Kornschnok
      Norway
    August 4, 2014

    My experience (single room) - air conditioner was fine - bed is comfortable - bathroom is pretty big My friend's experience (double room) - almost nothing

    My experience (single room) - the cleaning staff seemed to clean only what they wanted to clean on some days My friend's experience (double room) - the air conditioner didn't work -- gave off an error code that suggests filter needs replacing or thermostat was damaged, worked for 10 minutes each time and stopped - the lights in the bathroom was supposed to be motion-detected -- he ended up showering in the dark a bunch of times and had to leave the bathroom door open to get some light Both of us - scrambled eggs, bacon, and milk were terrible - you have to turn off the air conditioner first before you can open the room door because you need the the key -- not good if your friends come over to hang out in your room - tv remote is so not useful -- can't just pick a channel by number, gotta go through hundreds of channels painstakingly

    5

  • Catherine
      Ireland
    August 3, 2014

    Wifi. Walking distance to train station.

    Dirty old sheets. Old hard bath towels. Unhelpful staff.

    3.8

  • Nicole
      Australia
    July 29, 2014

    Location was good. It was an easy walk from the train station and an easy walk to attractions. The hotel was nice and the staff was very friendly and accommodating.

    7.5

  • Patricio
      Argentina
    July 27, 2014

    Room was very comfortable, and clean. The bed was very comfortable. The location is good, there is a parking lot just in front.

    9.6

  • Thomas
      United States of America
    July 27, 2014

    location

    dirty and rats!!! Night desk clerks did not speak English only Italian. Although they tried to be helpful, because of the language barrier, they were no help at all. However, the worst was when I saw a rat (yes, a rat!!) scurry into the breakfast room one night. I would never stay here again, and certainly would never recommend it to anyone else.

    4.2

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