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Newest reviews for Atel Hotel Lasserhof

  • Anonymous
      United States of America
    August 28, 2014

    The staff was terrific! They were very accommodating and certainly made me feel special! They knew from paperwork that I completed that I had a birthday while there, so the manager surprised me with a bottle of champagne delivered to our room! The location is terrific, easy to walk to all parts of the city. (Do NOT try to drive...it's a mess!) The beds were terrific and the breakfast was good as well. I would highly recommend this hotel!

    9.2

  • Jiyoung
      Germany
    August 27, 2014

    Breakfast, Kind staff

    Location(a little bit dark, no facilities around the hotel)

    7.1

  • David
      Australia
    August 24, 2014

    Location good, room compact. Manager very good and friendly with advice and service.

    Support staff poor and abrupt. Breakfast area compact hot food not fresh.

    5.8

  • Anonymous
      United Kingdom
    August 11, 2014

    convenient location near bus and train helpful reception staff

    sensor turning on/off bathroom light

    6.3

  • Paul
      Greece
    August 10, 2014

    Fair in all respects except staff which was very friendly and helpful

    Location and breeakfast

    5.8

  • Mike
      United Kingdom
    August 9, 2014

    Good choice at breakfast. Very close to train station

    A bit further out from the centre of all the main attractions, but if you are prepared to walk for 15 minutes, then no big deal

    7.1

  • Anonymous
      United Kingdom
    August 8, 2014

    Value, location, breakfast, the room are great

    The staff was bit reluctant to help. We suffered from the lamb wifi but he just said it is your phones' problem. We knew that he might not be goot at IT but the point was that the staff should at least try to show his willingness to help. Finally the wifi got fixed and its apparently not our phones' problem.

    8.3

  • Kornschnok
      Norway
    August 4, 2014

    My experience (single room) - air conditioner was fine - bed is comfortable - bathroom is pretty big My friend's experience (double room) - almost nothing

    My experience (single room) - the cleaning staff seemed to clean only what they wanted to clean on some days My friend's experience (double room) - the air conditioner didn't work -- gave off an error code that suggests filter needs replacing or thermostat was damaged, worked for 10 minutes each time and stopped - the lights in the bathroom was supposed to be motion-detected -- he ended up showering in the dark a bunch of times and had to leave the bathroom door open to get some light Both of us - scrambled eggs, bacon, and milk were terrible - you have to turn off the air conditioner first before you can open the room door because you need the the key -- not good if your friends come over to hang out in your room - tv remote is so not useful -- can't just pick a channel by number, gotta go through hundreds of channels painstakingly

    5

  • Catherine
      Ireland
    August 3, 2014

    Wifi. Walking distance to train station.

    Dirty old sheets. Old hard bath towels. Unhelpful staff.

    3.8

  • Nicole
      Australia
    July 29, 2014

    Location was good. It was an easy walk from the train station and an easy walk to attractions. The hotel was nice and the staff was very friendly and accommodating.

    7.5

  • Patricio
      Argentina
    July 27, 2014

    Room was very comfortable, and clean. The bed was very comfortable. The location is good, there is a parking lot just in front.

    9.6

  • Thomas
      United States of America
    July 27, 2014

    location

    dirty and rats!!! Night desk clerks did not speak English only Italian. Although they tried to be helpful, because of the language barrier, they were no help at all. However, the worst was when I saw a rat (yes, a rat!!) scurry into the breakfast room one night. I would never stay here again, and certainly would never recommend it to anyone else.

    4.2

  • Anonymous
      United Kingdom
    July 21, 2014

    great location

    8.3

  • Zuze
      Germany
    July 20, 2014

    location and price and breakfest

    a staff incidentally opened the room door with a key in the early morning, and left without saying anything. How stupid can this be? but all other staff are extremely nice.

    9.2

  • Peter
      United Kingdom
    July 18, 2014

    Location and breakfast.

    Had to park on road opposite or pay at a local car park, but it is a safe city.

    7.1

  • Anonymous
      United States of America
    July 17, 2014

    Excellent breakfast and large rooms.

    Noisy street and no air conditioning

    6.3

  • India
      Australia
    July 13, 2014

    Beautiful room, we loved it on sight. Excellent for the price and unexpected for it to be so attractive. Bed was very comfortable, wifi worked well, bathroom was small but clean and everything working and quite modern. There were little extra touches in the room like the lovely curtains and chairs, romantic look, surprisingly spacious, little detailed fixtures, just so lovely. Wished we were staying more than one night.

    The shower was a bit small which made it quite difficult to use.

    10

  • Richi
      United States of America
    July 11, 2014

    Breakfast

    8.8

  • Nalinporn
      Thailand
    July 11, 2014

    Not far from the train station, easy to walk with luggage. The room is a little bit small but it's not a big deal. The bed and blanklet are perfect, including with air-condition and mini-fridge.

    7.5

  • Belinda
      New Zealand
    July 2, 2014

    Friendly staff. Pretty garden. Clean room

    8.8

  • Anonymous
      Germany
    July 2, 2014

    I liked the room, it was comfortable and the hotel was close to the railway.

    Didn't like that the bathroom light was a motion device. It would turn off unexpectedly. The night staff were disinterested and impolite.

    5.4

  • David
      Canada
    June 30, 2014

    Location and price was excellent. Breakfast was great. Communication was excellent and staff very helpful

    Washroom cleanliness was sub-par but that may have been an anomoly, all else was very clean

    8.3

  • Anonymous
      Finland
    June 30, 2014

    Within walking distance to city centre. Parking garage (extra cost). Ok breakfast. Nothing fancy, but good enough for 1night stay.

    5.4

  • Gabriele
      Australia
    June 28, 2014

    Quick efficient check-in. Very comfy bed, quiet room, excellent breakfast, replenished all the time

    Staff at breakfast room unfriendly, no clearing of dishes during setting

    7.1

  • Vivek
      Poland
    June 28, 2014

    Only kitchen staff and breakfast served in the morning. The staff at reception is worst and very rude.

    The staff at reception and cleanliness in the room.

    4.2

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