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Score from 671 reviews Fabulous 8.9/10

Newest reviews for Hotel Papageno

  • Jane
      Czech Republic
    17 August 2014

    LOCATION, CLEANLINESS, COMFORT,STAFF

    NO PHONE IN ROOM, REFRIGERATOR DID NOT WORK

    8.3

  • Anonymous
      Canada
    12 August 2014

    Comfortable, pleasant staff.

    A bit rudimentary.

    6.7

  • Carla
      Argentina
    11 August 2014

    Excellent place!! The room was very comfortable, there's a fridge in the room. Excellent breakfast. Delicious cake for tea!!!

    10

  • Juliette
      Australia
    21 July 2014

    Great central location. Friendly helpful staff. Enormous breakfast choice.

    Trouble opening and closing the balcony door. Otherwise all good.

    9.6

  • Tahmineh
      Switzerland
    21 July 2014

    1) Nice breakfast and kitchen staff. 2) Tea, coffee, cakes and fruits are always served in the lobby for free, which is a very nice feature. 3) Nice and clean rooms.

    1) I do not recommend this hotel if you are travelling there in summer! No air-conditioning. It is impossible to stay in the hotel. 2) A few male receptionists were unfriendly.

    6.7

  • Anonymous
      United Kingdom
    20 July 2014

    The location was not too bad. They gave us a packed lunch as we were leaving before breakfast. The breakfast we did have was very good with a wide variety or food to choose from.

    The room we stayed in was not one of the ones in the website gallery. It was very basic, nowhere near its star grading in our opinion. The safe did not have instructions and when I phoned reception he assured me they were on the door do I had to phone back. The water was not draining properly from the sink as the plug action did not work. The 'minibar' was empty and wasn't even plugged in. We had to plug it in then wait a long time for it to cool our own water.

    5.8

  • Daria
      Germany
    18 July 2014

    Good location, 10 minutes walk from the Opera. Friendly staff. Nice reception hall, where you can have coffee and cake.

    8.3

  • Qingjie
      China
    11 July 2014

    Room is clean, facilities are nice and the staff provided better service every day. The Hotel location is convenient for working with TU Wine and with a wallking distance to Metro station and interesting ports. It is strongly recommended for for both tourist and business travel.

    10

  • Sylvia
      U.S.A.
    10 July 2014

    very nice place, nice people close to the Opera House and everything else. Thank you Hotel Papageno !

    10

  • Mette
      Norway
    4 July 2014

    Locatione is very good, short distance to main street, shopping, underground, trams, buses etc. Good value for money. Good breakfast. Afternoon tea w/cake was most appreciated.

    Wi-Fi connection slowly and fell out. Beds are a bit too hard for my sore back.

    7.1

  • Anonymous
      Turkey
    29 June 2014

    I really liked the breakfast. The staff is very kind and helpful. You can feel free to ask anything from them. It takes less than 10min to walk to the city center. By walking 2 min to the closest station-Taubstummengasse and 10 min to Karlsplatz.

    Probably i got the smallest room of the hotel. The bathroom was really small. The walls are too thin so you can hear your neighbour. Housekeeping starts very early, the noise is really disturbing , especially at 9am. The wifi quality is not very good, also it logs out very quickly.

    6.7

  • Laura
      U.S.A.
    23 June 2014

    The location was excellent. We could walk everywhere.

    No AC.

    7.5

  • Anna
      Israel
    19 June 2014

    The location is good - close to the metro and tram, walking distance from the old city centre and many sights. Breakfast was great, the free coffee and cake in the lobby was nice too. The staff was excellent and helpful. The lobby is very comfortable and nicely designed.

    The room was a little too small and it's structure wasn't too comfortable (built as a one long corridor). Also we were surprised by the lack of a door in the shower and the fact that it's wall was transparent, facing the room (a bit problematic for 4 people - at least they've put a curtain there). Also the view from our M-floor room was poor (or should I say, the lack of view). Inside the hotel it's very hot (we happend to stay in Vienna on a vey hot week). There is no ventilation whatsoever. At least a fan inside the rooms of in the lobby could be great.

    8.3

  • Wei
      China
    17 June 2014

    perfect location, convenient transport(trams in front of hotel and subway very near), excellent breakfast with free afternoon tea,sooooo sweet. enjoyed staying. very recommend. BTW, staff are warm to ask any quetions, very good

    9.2

  • Robert
      U.S.A.
    15 June 2014

    The location is excellent for public transportation connections. The breakfast is adequate and food is fresh.

    No A/C, but room did cool down at night.

    9.2

  • Georgi
      Bulgaria
    1 June 2014

    Good location, helpful staff, excellent breakfast.

    Very different type of rooms as decoration and position - new and modern, and old, back yard facing, without normal window -simply bad. We thought we made a good deal with booking.com, but got worst room that we paid for. Not very fair.

    6.7

  • Alexey
      Russia
    20 May 2014

    Convenient location, close to downtown. Good breakfast, friendly staff.

    It is more or less clear that the hotel was made in a former apartment house. All the rooms have different area and design. Furniture is also quite different depending on the room - it seems to me that some of it was left long time ago, some of it was purchased on the cheap on auctions. In my room when all the possible lights were turned on it was still twilight. Well, may be it is a kind of romantic when you bring some girl, but otherwise it is better not to spend any time inside unless for sleep. If I was asked to describe the hotel in one word, I would say "cheap".

    6.7

  • Anonymous
      Jersey
    18 May 2014

    Fantastic breakfast - very good quality. Very nice addition - cake and coffee in reception/lounge during the day and evening. Staff very helpful.Tram stop in front of hotel.

    10

  • Sandra
      United Kingdom
    1 May 2014

    Near to city centre and a walkable distance from shopping centre. Loved the wet room for shower. Beds very comfortable. Staff very helpful and knowledgeable

    Not too happy about the lift! The door did not appear to close completely and started to open before the lift stopped.

    9.6

  • Michaela
      Israel
    27 April 2014

    the breakfast was very good, the reception staff was extremely "client oriented", always in good mood and ready to help you can find in the room and in the hotel every necessary / useful thing you may need the free coffee and home-made cake in the lobby every afternoon were really welcome .

    can't think of anything

    9.2

  • Anna
      Poland
    23 April 2014

    Very helpful stuff, good breackfast, great idea with afternoon coffee/tea coner with pie, elevator, quiet, just few steps from the tram #1 stop and 5-7 mins walk from metro, 15 mins way from opera

    Not very new, not very clean

    7.9

  • Anonymous
      United Kingdom
    18 April 2014

    Good Breakfast. Rooms clean and serviced daily. Comfortable beds and good size room. Clean, modern bathroom

    7.1

  • Tatiana
      Russia
    15 April 2014

    The view from the window was amazing. Also free tea in the afternoon was very useful.

    8.8

  • Anonymous
      Austria
    22 March 2014

    Combination of traditional and modern design. Very nice breakfast selection.

    TV too small

    7.9

  • Daniela
      Netherlands
    11 March 2014

    The breakfast.

    The bathroom

    7.9

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