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We had a very pleasant stay at the hotel Papageno. The staff are extremely caring and helpful. Tea or coffee in the afternoon with a bit of cake is a very nice arrangement. There is a computer downstairs connected with the Internet, so you can go online even if you have not taken your laptop with you. The location is most convenient, it is a ten- minute walk from the Opera House, Secession is even nearer, and you can always take a tram if you feel like it, the stop is just outside the hotel. We also liked the Art Nouveau Style building, and the view from our quite spacious room was great.

There was no shampoo in the bathroom, but I knew about it from the travellers' reviews and had some with me, so just bear that in mind and it will not be a problem.

This hotel has great potential, it is well situtated and the price is affordable; however, do not stay on the apartment side of it. The regular rooms are okay and it offers free internet.

The reception area and the hallways need some attention.

The hotel very much was pleasant, numbers remarkable, serving hotel very benevolent and are ready to help always. The hotel has left only pleasant memoirs. I will necessarily recommend this hotel to friends!!!

In a hotel building is not only numbers for visitors, but also and office premises. But it in any way didn't disturb to comfort of residing

We really enjoyed our stay. The hotel was warm and clean. The room was spacious (we had a 2 bedroomapartment for 4 adults). The beds were comfortable, the buffet breakfast had an amazing selection and the food was delicious. The staff spoke good english so were very helpful to us.Afternoon tea was served free of charge every day in the foyer. The location is very close to the city centre - close to the opera house and easy walking distance to other attractions such as the spanish riding school. Very good value for money.

Helpful and friendly (but not over-familiar) staff, particularly those working on reception. We stayed twice, once for two nights, returning two days later for a second night. Both rooms were clean and comfortable, especially on our second visit when the room was larger and had much better lighting than the first room which was rather dim even after allowing ten minutes for the low energy lamps to warm up. For us this was not a significant problem as it was just a place to sleep but anyone needing to write or read extensively would have had difficulty. I suspect rooms are being upgraded from lower floors upwards as our second room (on a lower floor) had excellent halogen lighting and had obviously been decorated recently. The hotel is well located. It's 10-15 minutes walk to the city centre, trams and buses pass the front door and there's a metro station 5 minutes walk away. Reception staff recommended several nearby restaurants and those we used were excellent and reasonably priced. 10/10 for staff and 8/10 overall

I found the beds too soft as I'm used to a very firm mattress but that's a matter of personal taste and hotels can't cater perfectly for everyone. That said, we both slept well. Showers in both bathrooms were powerful but not particularly well positioned: it was almost impossible to run the shower at full power without soaking the floor, despite the screens.

The hotel is well situated, being close to the Inner city and a straight road line from the Stefandom, the Opera and the Kaerntner Strasse shopping districts. Very good transport links when raining but everything is within good walking distance from this hotel. The Front desk staff are great; nothing is too much trouble and the hotel is friendly, comfortable, discreet and very guest-centred. For the price it is excellent value for money and the buffet breakfast is very good indeed. This was my second stay at this hotel and a request for the same room was agreed to at no extra charge.

The internet connection in my particular bedroom was rather weak and I could not work in the room. However the hotel serves free coffee in the lobby and the internet connection there was fine. A minor issue in an otherwise very positive guest experience.

A little bit hard to find it (very small signboard). There is a parquet in the room, but there is neither carpet on the floor nor sneakers provided.

Good location. Very polite and helpfull staf. Wonderfull breakfast.

The room was nice and the coffee maker makes good coffee.

The hotel charges your twice!!!! Be careful tourists. First they preauthorise the full amount of your stay in my case 112 euros, then they charge you again for the stay without first taking off the preauthorisatoin. In total I was charged 2x for 1 night. I had to call the bank and the hotel never again papageno!

The location, the price and the breakfast menu...

Everything was ok

Room wos as wos Shon on inteernet

Afternoon coffee, tea, cake. Quick access to city center

Wi-fi internet no access possible - 4 days out of order. Free wi-fi internet was one of the criteria to chose this hotel