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Universitätsstraße 5-7, Innenstadt, 6020 Innsbruck, Austria – Show map
Excellent location – rated 9.4/10! (score from 1267 reviews)
Rated by guests after their stay at Hotel Grauer Bär.
|Special Offer - Double or Twin Room|
|Double or Twin Room with Glacier Ski Pass|
|Double or Twin Room with Ski Pass|
|Double or Twin Room|
|Superior Double or Twin Room|
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107 properties in Innsbruck
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1265 verified reviews
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Hotel Grauer Bär's staff speaks: Italian, English, German
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Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available
Skiing, Hiking, Sauna, Fitness Center, Solarium, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Indoor Pool (all year), Bicycle Rental
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 14 per day.
Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Italian, English, German
3:00 PM - 12:00 AM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge when using existing beds.
One child from 0 to 2 years is charged EUR 10 per person per night in a crib.
One older child or adult is charged EUR 35 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1267 reviews
Value for money
Show reviews from:
Hotel Maximilian is in the heart of Innsbruck’s Old Town, next to a pedestrian zone. It features free Wi-Fi and provides rooms with a flat-screen TV. The Golden Roof is just a 3-minute walk away.
Score from 1475 reviews Wonderful
The Rolling Stones, Sting, Queen Elizabeth II and the Prince of Monaco have all stayed at the Grand Hotel Europa in Innsbruck. Modern furnishings are characteristic of all rooms.
Score from 990 reviews Very good
Opened in September 2014, Nala Individuellhotel is in a quiet location in the center of Innsbruck, half a mile from the Golden Roof.
Score from 577 reviews Wonderful
This 4-star hotel in the center of Innsbruck, right across from the Kaufhaus Tyrol department store, offers free use of its small spa area featuring a sauna, infrared cabins, a steam bath, and a...
Score from 1329 reviews Very good
Location, facilities, helpful staff. The restaurant attached was wonderful. The location is perfect.
The choice for breakfast is excellent, the waiting staff are lovely and couldn't do enough to help you.
I didn't particularly find the reception staff friendly. They were very straight faced and not warming. It's not a lot to ask for a smile out of someone on the front desk.
Staff do not speak German/English Juices at breakfast are awful, you need to pay extra for a quality juice They say no need to put a reservation in for the carpark...well...there is no place! and you need to park in the public car park Room is ok but modern with no warmth Only two towels where we booked for three Did ask to pay extra for the breakfast
Clean, stylish, handy for old town
The attentiveness and helpfulness of the staff. Impersonal, easy atmosphere, however, personal and helpful when needed. Also the large breakfast room and broad breakfast offer.
The wifi was occasionally very weak, slow. (Perhaps my room was too away from the router.)
The people on reception were excellent helping us sought out bobsleigh in igls that we booked. And printing boarding passes off very helpful. Fantastic location next to old town and all attractions.
Great rooms Great location
Excellent general hotel facilities and appearance, but felt that room did not match these (dated).
The ground floor eating area swimming pool and hot tub(which could of been hotter)
the bedroom was adequate, but not four star quality, it was in need of a makeover, and i suspect when people book on last minute, at a last minute price they get the last minute rooms quality
Hotel was comfortable and stylish . I liked it's modern and fashionable feel.
The convenience of everthing. I was close to the ski lifts, old town, shopping, historical sites and wonderful places to eat.
The rough towels and toilet paper. They need to soften up.
Position was good. Rooms were clean. Bar staff were nice but everything was very expensive
While one member of The front desk staff was OK and woman on the desk was grumpy and most unhelpful. We were a family of 7 adults and little assistance was given for restaurant recommendations when downstairs was booked out- everything was just too much effort for her
Fantastic location close to old town, fabulous breakfasts and buffet dinners at excellent price. Rooms basic but comfortable and clean. Parking underneath was so handy , if you could get a space!
Female staff were not very friendly (although the gentleman was great), and some dining room staff were quite rude. Being busy does not excuse this! Parking was very limited and a bit pricey at 14 euros daily- public parking was 10 euros. And the New Years Eve dinner was expensive for what you got, with a set menu and no choice at all for a vegetarian. Would have enjoyed the cheaper buffet much more. Very disappointed with both food and atmosphere.
Beautiful reception and bar areas. Fantastic view from the dining room and great breakfast.
This has everything, from wonderful location to superb pool area and great staff. Would never stay anywhere else.
awesome location and amenities.
Clean room, comfortable bed, excellent food. We would definitely stay there again
My husband who is tall had difficulty standing up in the bath/shower because of the oping roof.
Excellent facilities with rooftop pool, sauna and spa. The lobby is all newly renovated and stylish. Good location for skiing and shopping. Comfortable rooms but slightly dated decor.
When we first arrived (after the check-in time and right when we told the hotel to expect us) we were told our room was not ready in a very matter-of-fact off hand manner. When I enquired as to when the reception lady thought the room might be ready she just shrugged. No apology and we were sent on our way. We returned to hours later and were allowed to check in. The room was comfortable although not very clean with dust and a few dead insects about. Later on we tried to eat dinner at the restaurant downstairs and asked if they had a table for 4. To which they replied an off-hand "no" and we were again sent on our way. After returning from dinner in town we decided to have a drink in the bar. We ordered our drinks and when they came we ask the waitress twice if we could pay for them. We were completely ignored both times. It was very smokey in the bar and my dad has lung problems so we asked a member of staff if we could sit in the lobby with our drinks like a number of other guests. We were told that would be fine. After sitting in the lobby for 10 minutes the waitress storms over and yells at us that we did not tell her that we were leaving. When we apologised and said we told another member of staff because she was busy she just stormed back to the bar. About 5 minutes later she came back demanding we pay for the drinks as she thought we intended not to pay for them. When we said we had tried to pay twice she just demanded we pay right now making a big scene in front of other guests. For all its positives I could not recommend this hotel as every staff member I encountered here was rude and I don't think customer service is very high on their list of priorities. Not what you expect from a 4* hotel!
- Location of the hotel - Convenience of the parking - Rich breakfast - Friendly staff (especially at the restaurant and at the bar) - Special thanks to Mr.Niyazi, Chief cook of breakfast bufet and bartenders
- no queen size beds (even double rooms have two combined single beds) - lack of sound proof (especially between 4th and 5th floors)
Breakfast fantastic!! Great location!
No coffee station in the room
Bar area and fire
A bar is excellent for night crawlers.
A room is big but look traditional
Room is OK
Breakfast, location, cleanliness.
Wifi not very strong, some of the staff were very helpful but others were not very customer oriented.
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