Get the celebrity treatment with world-class service at Kaiserhof Superior

With panoramic views of the Wilder Kaiser Mountain, this 5-star superior hotel in Ellmau is right next to the ski slopes and the Hartkaiser Cable Car. The Kaiserhof offers two individual SPA areas, as well as 5 award-winning restaurants. Awarded 2 toques in the Gault Millau guide in 2023, the restaurants serve Austrian and international gourmet cuisine. Owner Günter Lampert was named Austria’s Chef of the Year in 2011. In fine weather, meals are also served on the panoramic terrace which overlooks the surrounding mountains. The 4 Lilien Relax GUIDE 2023 Kaiserhof’s modern, award-winning spa area features SPA area on 4 floors, a sauna, a steam bath, unlimited Mountain pool - rooftop, and unique Panoramic views high above Ellmau. Beauty treatments, Ayurveda treatments, and a range of massages are offered as well. During summer, guests can enjoy the on-site natural swimming pond. The spacious 52 new and renovated rooms and suites, including oversized panoramic windows, fine wooden floors, exclusive furnishings, spacious bathrooms, extensive balconies and terraces Bathrobes, slippers and high-quality toiletries are provided in the elegant bathrooms. The Kaiserhof sells ski passes on site and provides a ski storage room. The centre of Ellmau is 2 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Great Food: Meals here are highly recommended

Breakfast info

Buffet

Free private parking available at the hotel

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 sofa bed
and
1 large double bed
1 single bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.7
Comfort
9.6
Value for money
8.5
Location
9.6
Free WiFi
10
High score for Ellmau
Select topics to read reviews:

See what guests loved the most:

  • Sarah
    Switzerland Switzerland
    The breakfast and dinner is perfect and the infinity pool is amazing with a mountains view🏔️
  • Nomaadid
    Estonia Estonia
    Place is renovated in 2020. All brand new. Food is great, nothing to complain. Fresh fruits and juices in the morning etc. Views from the hotel, especially from the rooftop pool are amazing. Thank you for this experience Frau Bianca!
  • V
    Viktor
    Hungary Hungary
    An amazing, family run middle-sized luxury hotel. Recently renewed facilities. Very friendly place, perfect for family stays. Not cheap but delivers all that is promised. The food, the restaurant is excellent. The breakfast game is high quality...

Hotel surroundings

Restaurants
2 restaurants on site

  • KULINARIUM
    • Cuisine
      Italian • Austrian • Asian • International • European
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Restaurant #2
    • Cuisine
      French • Italian • Austrian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Kaiserhof Superior
Great facilities! Review score, 9.5

Most popular facilities
  • 3 swimming pools
  • Spa and wellness centre
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • 2 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
  • Themed dinner nights
  • Bike tours
    Additional charge
  • Walking tours
  • Water park
  • Evening entertainment
  • Kids' club
  • Horse riding
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Skiing
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Child safety socket covers
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Minimarket on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
3 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • Pool is on rooftop
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Pool cover
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 3 - outdoorFree!
  • Seasonal
  • All ages welcome
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Open-air bath
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • Bosnian
  • Czech
  • German
  • English
  • Spanish
  • French
  • Croatian
  • Hungarian
  • Italian
  • Dutch
  • Russian
  • Slovak
  • Slovenian

House rules

Kaiserhof Superior takes special requests - add in the next step!

Check-in

From 15:00 to 22:00

Check-out

From 06:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 12 years
Extra bed upon request
50% per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa EC-Card Diners Club American Express Cash Kaiserhof Superior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that pets can only be accommodated upon request and at a surcharge.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Kaiserhof Superior

  • The prices at Kaiserhof Superior may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Kaiserhof Superior is 0.9 miles from the centre of Ellmau. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Kaiserhof Superior is from 15:00, and check-out is until 11:00.

  • Room options at Kaiserhof Superior include:

    • Double
    • Single
    • Suite

  • Kaiserhof Superior has 2 restaurants:

    • KULINARIUM
    • Restaurant #2

  • Kaiserhof Superior offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Billiards
    • Skiing
    • Games room
    • Table tennis
    • Fishing
    • Golf course (within 3 km)
    • Water park
    • Kids' club
    • Evening entertainment
    • Aerobics
    • Bike tours
    • Swimming Pool
    • Personal trainer
    • Horse riding
    • Tour or class about local culture
    • Live sport events (broadcast)
    • Fitness/spa locker rooms
    • Bicycle rental
    • Walking tours
    • Open-air bath
    • Cooking class
    • Beauty Services
    • Themed dinner nights
    • Facial treatments
    • Live music/performance
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • Guests staying at Kaiserhof Superior can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet
    • À la carte

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Kaiserhof Superior is popular with guests booking family stays.