The hotel is great and the staff mostly excellent. I had one unpleasant experience with a staff member at the desk when I checked out, who was brusque and also made racist comments to me about some of the other guests! Totally inappropriate! But my interactions with other staff were very good.
Comfortable rooms, spotlessly clean, spacious, quiet, very comfortable beds, like a four star hotel. Loved the sliding door to close off the foyer and block hallway noise. Great wifi. Nice lobby and breakfast room. Breakfast was not as good as some other places I've been, but was still a high standard. Quick checkin, staff mostly friendly. Loved the welcoming bowl of apples at the front desk. The crucifix in the rooms may offend some people.