Am struggling to think of any negatives, can't fault the hotel. Resort/hotel/ski school predominantly non-English (some menus not translated in piste cafés) but everyone speaks English so not a problem for us. Could do with a pulley system near main lift area as long flat area between lifts meant a lot of walking (no fun for smaller children). Overall - great holiday!
Just returned from a week's half-board at this excellent hotel, in a lovely, spacious, well-equipped room with mountain views. Staff friendly and helpful, especially the wonderful Marco who treated us like royalty and didn't bat an eyelid when our boys aged 8 and 9 got loud and boisterous. Ski hire shop 10 metres away, and nearest piste about 3 mins walk downhill, then an easy ski down to Schischule Koch (would recommend) and main lifts. Town centre with shops and restaurants also easily walkable in opposite direction. Decent games room with table tennis, darts, and two other arcade games. Didn't use spa area but other guests said it was good. Great, spacious ski locker room with heated boot racks. Meals were great - even my partner who has very high standards said he'd rate it 9/10. Extensive buffet at breakfast (hot and cold) - everything you could possibly want inc decaf coffee and fruit teas. Afternoon tea/coffee/hot choc and cake was great. Plenty of choice for evening meal - you order in the morning and usually have a choice of three mains inc a veggie option and/or fish. Lots of bread, decent salad buffet and two choices of soup each night to help yourself to - so even my mega-fussy son didn't go hungry. A starter and dessert also provided. We usually skipped lunch as so full from hotel meals! There was plenty of snow (we stayed 5th-12th April) although it was very mushy - until heavy snowfall at the end of day 2 which improved snow conditions. Plenty of runs for all abilities - we didn't cover the whole mountain - and no problems with overcrowded pistes/ lifts. Plenty of lovely piste bars/restaurants playing good music! The week flew by and none of us wanted to come home!