Hotel Mate Dependance  

Hotel Staff

Hotel must be more cleaner than it was

A big advantage for this hotel is the one that is close enough to the metro station that has connection to all important parts of the town. Also the staff is very welcoming and the rooms are big and clean. Parking is also possible free of cost.

We selected Hotel Mate Dependance due to the position, it was close to the place our event took place. The reception staff (especially two Spanish girls) was really nice and assisted us on giving different interesting information.

The rooms two narrow. The heating was not putted into operation.

The hotel was great, nice rooms, very good location. I was only a little disappointed by the staff - they were a bit unfriendly, but the hotel was really OK.

In calve repugnant service. Was absent internet. Was Not hot water. Not even have offered to return the money and change the hotel.

during my stay i liked the old lady who does the serving on breakfast.i also liked the fact that they change the sheets and towels in the morning.

the receptionist was really unwilling to help and very rude with us she made us feel like we were bothering her. i think thats the worst thinkfor this hotel.

The hotel is not in a walking distance to most sights of the city but it is good for the money we paid (49.5 euro per night for 2 persons). The nearest metro station is about 5-7 mins of walking.

Not too easy to find.

no intenet in hotel....

Was originally given room on ground floor staff was willing to move us up to the top level which was nice as being shown on booking.com

Construction work in the railway no direct train to hotel has to take tram instead which is not being advised upon booking. Internet didnt work during our two night stay not even using the computer provided on ground floor

The food was good, we had variety of breakfast offered. It was also close tot the Uban and not so far from centre. The room was always clean.

Small room and small bathroom, but event hat is manageable. There could be internet in the rooms as well.

clean

breakfast was bad

Good comfort and a good location

There was not enough breakfast nearly every morning.

Service was great; reception service as well as the cleaning service. Our room was comfortable and the space was enormous. The beds are comfortable.

Too bad the buffet breakfast costs €10,-. It smelled great, but we didn't have the breakfast because the expense was too high for just a breakfast. And the bathroom was extremely moisty after one shower. The whole place got wet. We fixed this with our towels, since we got fresh towels every day.