Hotel Mercure Wien Westbahnhof  

Nous avons tout particulièrement apprécié sa situation géographique, les transports en commun à proximité et le château de schönbrunn accessible à pied (1,5 km). Nous avons aimé la chambre pour son confort, sa propreté et son calme. Nous avons apprécié l'amabilité du personnel d'étage (fourniture de serviettes de toilette) et pour finir nous avons adoré le petit déjeuner très très copieux (vaut les 15 euros).

Nous regrettons l'accueil à la réception qui a été très froid et impersonnel. Nous aurions apprécié un peu plus d'attention de la part du réceptionniste (barrière de la langue). Second point négatif : dans la salle du petit déjeuner, l'attente est bien trop longue pour se servir un café ceci étant le café était excellent.

pas de tout aime' cet hotel.cher.brouillant.pas de climatisation dans les chambres.impossible de garder les fenetres ouvertes pendant la nuit.douche pas confortable.l'eau sort trop chaude ou glace'.personel pas tres sympatique a la reception

I had booked this hotel at the last minute and I'm glad it was a good decision. Its very near the Westbahnof station and I had easy access to all restaurants, shopping malls and a few attractions. The breakfast was good too.

Just one recommendation - they should have wireless internet in the rooms. Overall - a perfect hotel!

Excellent location for visiting Vienna.

Room was fine. Quiet and comfortable, but lighting poor for reading as we were in the attic with only small windows.

I would stay again and would recommend this hotel to friends!

Very conveniently located next to the railway station, subway, trams and bus. You can start your tour of the sights immediately after checking in! Helpful and friendly staff. Also, airport bus leaves every 30 mins stationed just round the corner.

It is very close to the Main station, free Wifi and printing services.

No breakfast included and the room price is quite high.

Good location , comfortable room and with free wifi in lobby.

Very close to the Westbahnhof. Personal were as helpful as possible. Pleasant rooms. Very close to UBahn, Trams etc. Would stay there again.

Room was not available until 3.30pm! Seemed to be more important to keep the bus passengers happy. Restaurant told us that they couldn't seat us until 8pm. When we came down they informed us that we could not be served until atleast 9pm because the bus had arrived late!

location of the hotel which near the wien westbahnhof station both train and underground.

Elevators are too slow and small. It's difficult for pack the big luggages inside with people.

resebshen and rooms

Location is perfect, just across the street from Westbahnhof Train Station. The beds are very comfortable and the bathroom is big, clean, and with a fantastic shower!! Rooms are not at all small like some people write on the review, they are normal size and all is very clean and well decorated.

2 important negastive things:1.The fact that you have to pay extra if you want a rom with air conditioner is a little absurd - weel, the fact that not all rooms in a Mercure hotel have no air conditioned is the aburd! 2 : breakfast costs 15 euros per person!!!! Dont pay for this: go to Westbahnfof and enjoy a marvelous capuccino with all kinds of pastries, croissants, for 3 euros!!!

Good "classic" hotel. Very comfortable. Wonderful breakfast. .