Mercure Graz City    

Nagyon jó elhelyezkedésű szálloda, nagyon tiszta, a személyzet nagyon kedves!

Nagyon jó helyen, jól felszerelt szobákkal. Jó ár/érték arányú szálloda.

Udvarias, segítőkész személyzet (egyikük magyarul is beszélt). Tágas, tiszta szoba. Jó elhelyezkedés a város szívében.

Jó helyen található, néhány perces sétával a belvárosban van az utazó

Nekem puha volt az ágy matraca

Nagyszerű elhelyezkedésű hotel, közvetlenül az óváros szélén, rendkívül közel az idegenforgalmi nevezetességekhez, kiváló közlekedési kapcsolattal. A szobák tiszták, a személyzet segítőkész, a reggeli választékos és tartalmas.

Elhelyezkedés

A reggeli ara ennyi pénzért benne lehetne..... A szauna használata erősen bizonytalan

A hotel nagyon jó helyen fekszik, valóban gyalog nagyon könnyen elérhető a belváros, illetve közvetlenül a szálloda mellett/alatt találhatók üzletek, ahol könnyen beszerezhető, ha esetleg valami otthon felejtődött. Amikor megérkeztünk, esett az eső és a recepción rögtön felajánlottak nekünk esernyőket a sétánkhoz. Nagyon udvarias volt a recepció személyzete, a szállással teljesen elégedettek voltunk. A reggeli bőséges és finom volt, külön tetszett a szuper kávégép, ahol isteni latte macchiatot lehetett magunknak csinálni :)

Nice size of rooms. availability of connecting rooms for families with 2 teenagers.

The fact that it was very clean and they offer a good breakfast.

The air conditioning was damaged. Warm air was blowing into the room. Today the Manager hasn't contacted me, yet. From this type of hotels, at least one could expect an apology, the money back, a vaucher, etc... after having experience the worst night ever.

Location was excellent with very friendly staff. Rooms were well done and clean, clearly cleaned before our arrival. Tea, coffee provided in the room as well as a close safe, very much appreciated. Did not get a chance to check out the bar or restaurant but our friends did and they had no complaints. Beds quite comfortable and shower adequate; hotel provides all necessary travel amenities for 2 people (body gel, shampoo, etc) Graz Center is very close (< 10 min walk), and numerous cafes are nearby. Did not try fitness or sauna.

The price is great but be warned it doesn't include breakfast, which will cost 15 Euros more per person. We recommend the Billa 2 doors down for a cold breakfast, which makes the Mercure in Graz ideally located for a very excellent price.

The friendly and well aquainted staff Breakfast

Limited available English tv channels, and Arabic tv channels tv screen is very old

Location, service, bed was very comfortable, friendly staff.

We hated the faucet! Faucet in bathroom gave only one inch of water, cold, and needed to take time to run again; not possible to wash my face with that little amount of water. Shower had a sloped step instead a small wall, almost fell or slipped. Side bar at left side of toilet seat could not be put up so we had to squeeze through between sink and side bar.

Central, roomy. Desk staff very helpful

There were crumbs on the floor and the shower head was very unclean, also before check out time we had a large linnen and cleaning trolley placed at either side of the door.

Very nice, very confortable and nicely located.

If you come by car, the staff will suggest you to take their 15-euro-per-day- garage option. But during the week end you can park outside the hotel for free (surprisingly the staff is not aware of that...)

They upgraded my room to combined two room instead of putting extra beds and i have the room with excellent view, staff was very cooperative I would like to stay at this hotel again

Very good location; staff is very helpful; clean, tidy & comfortable room, value for money.

Parking charge is a not cheap.

staff were very helpful no restuarant but bar and hot snacks restuarants within metres outside

Hotel is nice. very clean, large rooms, friendly staff.

My room was very clean and comfortable and the staff went out of their way to be helpful. The location was very convenient for all tourist attractions and the shopping area. I would stay here again.

Liked it all!

only mins walking to the downtown

Good breakfast

They didn`t add shoe sponge after we used it the fisrt day.

Centrally located

the shower head did not function properly

Excellent hotel. Friendly, helpful staff. Delicious and varied breakfast. Location was perfect with just a pleasant walk of 8 mins to centre of Graz. Protected underground carpark at a reasonable fee of Euro 15 per day. Free wi-fi in room worked well. Quiet location and rooms well sound proofed. Amenities all very good. Had a great visit to Graz and enjoyed this hotel very much. Would definately recommend.

Nothing

A pleasant stay; cheerful staff; close to Altstadt, 5 minutes to reach mount Schloßberg; coffee machine in the room; view of Schloßberg from the window, though partially obscured by buildings nearby; the only hotel in Austria where I found a shaving set in the bathroom.

dog-friendly + gift for a dog