Best Western Hotel Mondschein

The location...it was close to the old town and shopping areas.

The room given was adjacent to the street and the noises kept us awake all night! Very annoying.

The staff was very friendly, and the room was very nice, comfy bed, and a large bath/shower.

My room was just above the restaurant, so early in the morning I could hear the staff preparing the breakfast.

Easy to find and nice short walk across the river to the heart of Innsbruck. Their car parking building, while a short walk from the hotel, is a nice convenience because there is no parking anywhere near the hotel.

location was excellent,staff were great,good breakfast,good place to stay right on the river,you just walked over the bridge and you are in the old town.

no all was good

A friendly welcoming place with a helpful can do approach to things. Happy to make telephone calls on our behalf. The room (luxury one) was very bright and sunny with a small table and two chairs in the window. Lovely view over the river towards the old town and the night food market. The bathroom was compact but well arranged with a good shower/bath. Good position very close to the centre but in an open position - ideal for a city break.

The hotel is on main road, just at the junction with the main bridge over the Inn with traffic lights, so there is traffic noise all the time, stopping and starting, which isnt deadened by the sound of the river which is also noisy, so not good if you like to have your windows open. (There is air con though). Rooms at the back would be quieter but wouldnt have the view. Services were limited for a 4^ hotel - no laundry service, no restaurant (only breakfast though the breakfast room was lovely and big with tyrolean decor and a super view), the bar - the only public space, downstairs and without the view, was only open from 6 pm.

Fantastic location, friendly staff.

Placed on a very nice location and the people at the reception were very polite and gave us very good services, especially with the luggage. Very nice view on river Inn and the city.

Very good location. Friendly staff.

The parking garage of the hotel is a bit small and the owner of a large car may have some tough time to park his/her car there.

Location right in heart of city. Room was very comfortable, with tasteful decor, and also a luminous starry ceiling. Free undercover parking, needed to use car lift to access.

View from our window was of over looking rooms, although we were only staying for one night.

The service is very good and very near to the city centre.

The room is too small

The location is very good just opposite the Old Town by the river. Staff friendly and helpful. The rooms are clean but very small.

Very friendly environment, well kept building with particularly good bathrooms. Staff extremely helpful.