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Show map Am Neutor Hotel Salzburg Zentrum

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Newest reviews for Am Neutor Hotel Salzburg Zentrum

  • Anwar
    September 5, 2014

    - The position is very comfortable. - The rooms in the main building are very nice.

    - There is no possibility to book the parking. - For the first night they gave us a two-single-beds room, instead of a double-bed room (as we booked). But they apologized and they kindly changed the room from the second night on.


  • Eli
    August 31, 2014

    This hotel is very close to the city centre.

    The room was a bit small, the facilities were a bit old and old fashion. The hotel in general looks like a 3-star (and even barely) hotel not a 4-star, we expected better for the price we paid.


  • Michael
    August 20, 2014

    Close to the city centre (walking distance) but out of it so you can park easily and you have easy access to the motorways and the airport. Quiet, clean, reasonably priced

    No airconditioning


  • Anonymous
    August 18, 2014

    The location is excellent, we parked in the altstadt parking which is perfect very central. just a 5minute through the tunnel and you're in alt stadt, loved the mozart chocolate on the pillow, the view was right on the mountain and tunnel which was very nice to have breakfast there

    The balcony wasn't very clean. we had to clean it before we ate. It's a bit expensive, make sure to book the single room as single or double use because i booked it for single and we were two people and we were notified there with the extra 20euros. Also, we couldn't reach the reception from the room *no clear instructions* Our rooms were not in the same building where the reception was which was ok i guess but would be nice if there was some info regarding that.


  • Seongsuk
    August 17, 2014

    Nice place.

    You can use wifi only at reception :/


  • Anonymous
      United Kingdom
    August 7, 2014

    The location was better than being the other side of the river or 'old city' as there was more going on.

    We were in the hotel opposite the main reception/hotel on the other side of the street and there wasn't any staff on duty there. We could not reserve parking and arriving later in the day we had to find alternative parking. Our sons bathroom light kept flickering on/off and as no staff were avail at this side of road, we never had a chance to complain.


  • Anonymous
      United States of America
    August 6, 2014

    Location within walking distance of city. 10 min. Bus ride from train station.

    Very old decor. And old carpet. Very warm while we were there and no AC. Not near stores or restaurants. Indifferent staff.


  • Randell
      United States of America
    August 5, 2014

    Friendly n helpful staff. Great location.


  • Mark
    August 4, 2014

    The location is good

    Two separate bildings acros the road My billding was smelly


  • Jean
      United States of America
    July 30, 2014

    Location, cleanliness, staff

    Distant proximity of parking, wifi never worked for both rooms, and MOST IMPORTANTLY - No air conditioning in entire facility. Not good in July. I am sure that would be no problem in non-summer months.


  • Albin
    July 27, 2014


    No climatisation in the room


  • N
    July 7, 2014

    Does not present as a 4* Hotel. No air-conditioning, no Information Folder in the room, unable to contact Reception by phone (no phone list or instructions & no Bible either!). Room size OK but in need of a refurbishment. Public areas were being refurbished at the time of our stay. Building in need of repainting. Inconsiderate guests (late at night) and staff (in the morning) talking in the hallway. Noise easily heard from adjoining rooms. Presentiert sich nicht als ein 4* Hotel. Keine Klimaanlage, kein Informationsfolder im Raum, nicht in der Lage Rezeption telefonisch zu kontaktieren (keine Telefonliste oder Anleitungen & keine Bibel). Zimmergröße ist Inordnung, aber in der Notwendigkeit einer Sanierung. Die öffentlichen Bereiche wurden in der Zeit unseres Aufenthaltes renoviert. Der Bau selbst benötigt malerarbeiten. Rücksichtslose Gäste (spät in der Nacht) und das Personal (am Morgen) im Gespräch auf dem Flur. Lärm leicht aus Nebenräumen zu hören.

    Short walk through the tunnel to the City centre. Kurzer Spaziergang durch den Tunnel zum Stadtzentrum.


  • Lan
    July 4, 2014

    I booked online and when I arrived, they informed me that there is no more room left. It took 2 hours to arrange new place for us


  • Milica
    June 17, 2014

    Location, staff, rooms

    Unfinished work in hallways (wires, holes in walls, etc).


  • Michael
    June 5, 2014

    Have stayed here before and the location is really the clicher.

    Really bad wifi .. could barely open pages most of the time and needed to read some urgent emails so was very frustrating. Staff suggested too many people logged in but this occurred at all times over 2 days. That the connection not protected could also be an issue.


  • Glen
      United States of America
    May 23, 2014

    Great location and friendly, helpful staff. Parking onsite.


  • Anonymous
    April 23, 2014

    Very nice staff and attention.

    The toilet was dirty. There was also a spider in the bedroom and a black hair over the pillow.


  • Trevor
      United Kingdom
    April 17, 2014

    The wifi and the location.

    The carpet was dirty and the hotel needs a decor update.


  • Alexandru
    March 31, 2014

    Great location, 5 minute walk in the old city center. You walk through a few tunnels in the mountain, very well arranged and clean. Since the old city has trafic restrictions to cars and mostly you will walk, finding a parking place in the other side of the mountain may be a little difficult, but here you have hundreds of parking places.


  • Anonymous
    March 26, 2014

    only 2 minutes walk to the old town

    The room needs a total refreshment. The windows are old so there is a lot of noise coming from the street traffic. The heater can not be controlled sufficiently as it is incorporated in the poorly/bad finished walls.


  • Jane
      United Kingdom
    March 17, 2014

    The location is a few steps away from the old town yet being outside it, it has its own car parking facilities. They were extremely quick to deal with problems (blown light bulb)



  • Alina
    January 10, 2014


    This is not a 4 stars hotel.The room is not so clean,the breakfast is horrible,even I did not stay in the hotel location.My room was oposite in a block of flats.Please choose another hotel and RUN if someone is asking you to take a room in this hotel.


  • Anonymous
      United States of America
    January 7, 2014

    It is just out side the old town

    Lying, arrogant staff Really worn down Matchbox sized rooms


  • Philipe
    January 5, 2014

    Very clean, excellent location, close to the Altstadt. Staff very friendly.


  • Damjan
    December 29, 2013

    location, price

    rooms are old


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