NH Wien  

Location is excelent, couldn´t be better. Staff is really helpful, much above average. Large room. Fluent english spoken.

This is not a nh standart hotel. 1) They lock the from door at 10:30pm and gave no indication on what to do ( there are no comunication between the door and reception). 2) We had to carry our lugage thrght the stairs ( 5 or 6 steps) since the lift does not go all the way down. 3) If you arrive by car it is almost impossible to find the hotel with the given address since the parking is in fact in the hear part of the hotel ( other street). Again there is no indications, nobody to help you and the street is very very busy, so you will not be able to park for 2 minutes to ask. 4) Since the temperature was fair they decided not to turn the temperature control on, so it sometimes was a little bit hot and other quite cool, inside our room. In short, we know many nh hotel and this one is not on the same level.

hotel location in downtown and in the shopping area

breakfast every morning was the same the housekeepers rarely came to clean the room; the first day we arrived, even the bathroom was a mess from previous guests staff at reception was not operative and nice

Nice and helpfull employees, great room, excellent breakfast and the location is in the very heart of the city.

No complaints whatsoever, just a suggestion: please signal the entrance of the hotel. It took me 15 minutes to discover it.

I liked the location and a nice and cosy room. The service was also good.

To my mind the breakfast was rather expensive.

The hotel is very well located, the rooms are large clean and comfortable, the hotel staff are mostly friendly but not beyond, breakfast is very good with large variety of food.

Large room and good location.

very tight space to exit with the car from the underground garage

Is in the center of Wien and is always clean. The rooms are big and the staff is very careful. The reception lady is always ready to assist no matter the time. The food is good. The hotel is eco-friendly.

Location on Maria Hilfenstrasse was perfect. Price was good value

The cost of parking was 19 euros. Way too expensive! Smoking floors could be smelt even though we weren't staying on a smoking level. A fully non-smoking hotel would be better.

Great location (no need to feel you have to stay near the cathedral to get the true Vienna experience) as the metro is at the hotel entrance (be sure to look for the right street exit when getting directly off the metro). Like most nh Hotels - this one is clean & basic but nice with comfortable beds.

Smells of smoke in the lobby and hallways (despite us being on a non- smoking floor). Common hallways could really use an update; they don't reflect the nicer rooms inside. When we asked how much an international call would cost us from the hotel room we were told 'I dont know' and they made no effort to find out what it would be.

The room

Internet was not for free

Its location was great.

I booked for a double bedroom room and the hotel gave me a room with 2 single beds which were quite uncomfortable for a couple.

Location is perfect , room are spotless and suspicious like a small apartment overall very good

Location, staff

Excellent location

There's no free wi-fi in the hotel