Pakat Suites Hotel

Nice and very spacious room, convenient layout. Good service. This hotel is located close to the city center (10-15 minutes walking distance), but on a quiet street so it is possible to leave windows opened.

It was very hot in the corridor. We asked for additional hangers and could get them only after a second call. There were no slippers in the room. To have a coffee facilities in the room would be nice.

Value - Quality of the hotel and room for the price paid.

Walkable distance to many attractions and the room was great

On the website, it was saying shuttle to the airport. No mention of the price of 38Euros per person it would cost... Not worth advertising a shuttle at that price.

Excellent !!!!!

Nice, clean, friendly staff.

On my booking I request for a non smoking room which was not avaible at time of arrival. After refusing a smoking room I did get a non smoking room

Very nice staff always trying to help. Excellent breakfast. Very quiet hotel in peacefull area of Vienna. Very good size of room and very confortable bed.

no proper room-service

This is an attractive, fairly new hotel within a reasonable walking distance to the center of Vienna, about 15 minutes. The decor is urban chic, and the staff are friendly and helpful. I stayed in a Residence Suite, which was well appointed with a blacony, a living area with leather furniture, and a bathtub as well as a rain shower. There was also a small kitchenette with a two-hob stove. Despite other reviews complaining about the cleanliness, my room was very clean every day -- and I am quite picky about that, to the point of checking under the bed and in corners for "dust bunnies." None found.

Though I enjoyed my stay at the hotel, a number of quirks detracted somewhat from the experience. The overall design seems to favor form over function. The wall that separate the living and sleeping areas neither go all the way up to the ceiling nor wall to wall. This makes it impossible to shut out light or noise between the two areas, rendering the wall functionally useless. The tiny sink in the wc is too small for the oversized faucet, making it impossible to wash your hands without splashing water about. Many rooms have balconies, but none have any balcony furniture. Though my room had a kitchenette, it had no cooking utensils, not even a coffee maker. And 15 euros for the paltry breakfast on offer is just unreasonable.

very comfortable and well designed room, quiet place near center

The hotel staff was very friendly.

The Hotel is clean and the staff very helpful and friendly. the rooms look attractive and stylish. The bed is extremely large and comfortable.

"form over function" - the design concealed a not-terribly-good set of facilities. The only one that was bad was the hair dryer - everything else was fine, but felt cheaper than it looked. The hotel itself is less pretty than the surrounding buildings.

We saved lots of money by booking this hotel outside District 1. We had no problem at all reaching our designations by taking the tram d, which was only 2 minutes away. The hotel was also close to the Sudbahnhof, and convenient if you were arriving by train from Prague. The hotel was relatively new and had creative design everywhere. Breakfast was of great qualities and very good service. Hotel staff were all very friendly, helpful and spoke good English. We would like to thank Nicole especially, (at reception) who was an excellent hostess and added to all the pleasure we had at the Pakat Suites Hotel.

Management could consider changing the sensor light in the closet to a manual switch. It kept switching on when we walked by the closet door and switching off when we were still inside the closet. There was also a leak at the bottom of the shower door and we had a "little" pool of water on the floor outside, after we showered. Some dust here and there but not a big problem for us.