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Sackstraße 3-5, City Center, 8010 Graz, Austria – Show map
Excellent location – rated 9.6/10! (score from 576 reviews)
Rated by guests after their stay at Palais Hotel Erzherzog Johann.
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576 verified reviews
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Palais Hotel Erzherzog Johann's staff speaks: Italian, French, English, German
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Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 15 per day.
Private parking is available on site (reservation is needed) and costs EUR 15 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Safe, Non-smoking Rooms, Elevator, Heating, Designated Smoking Area
Italian, French, English, German
From 3:00 PM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
All children under 12 years stay free of charge for extra beds.
All children from 12 to 15 year are charged EUR 25 per person per night for extra beds.
All older children or adults are charged EUR 50 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 576 reviews
Value for money
Show reviews from:
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Located right across from the main train station, Austria Trend Hotel Europa is only a few minutes from the Old Town of Graz and the Mur Island. Free Wi-Fi is available in all areas.
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i felt leke a lady for a day
The former high class restaurant failed, and is now a nice café closing at 7.00 p.m. General traditional feel of hotel still very good and breakfast remains high standard. No new trouble with poor curtains at this visit, which was a relief.
No hotel dinner --- but it had been too expensive, hence no customers --- so just as well there are good and bad restaurants nearby.
hotel very old, old bathrooms and very uncomfortable narrow beds. From 6 in the morning could not sleep through the creaky floors.on the street leading to the hotel is a ban on of entry. Public car park is located behind the building and there is no indication that it is also for the hotel guests so in my oppinion it's hard to get there.
This is a hotel with an excellent location and an old-time charm. The rooms are spacious and nicely decorated. Well performing Internet connection this time.
I have been in this hotel more than once. There seems to be a problem or two always. This time there was no plug in my bath and some other smaller matters. This rate hotel you would expect a bit more.
The staff is very friendly, location is good, though difficult to find with a car. The room was big.
The beds are terribly worn down, and need to be replaced. The bathroom is also not up to standard. The last upgrade of this hotel must have been in the 70th.
Excellent position, staff very friendly and reactive to assiste on some issues (i.e. parking for bicycles)
Some rooms require sort of refresh, while mainaining the overall "atmosphere"
great location, Wonderful staff. Large rooms
Everything: Professional and friendly staff Right in the city center Room was large, bed very comfortable. Hotel is beautiful. Will stay here again when I visit Graz.
Nothing. Hotel was excellent.
Once we found the hotel we had a lovely stay. Google Maps fell short and we were lost for an hour,eventually we stopped by the police station and they escorted us right to the front door. We were very grateful :) There was lots more to do in Graz then we had thought. The Front Desk supplied us with a walking tour that would rival anything Rick Steves' could produce. The hotel only had 1 parking spot as they had just build a patio on the sidewalk, but we were able to keep the car there. The breakfast was great with lots of variety. The hotel is beautiful with lots of chandeliers and plants. They have a small deck on the roof but it rained too much for us to use it. Our room was huge and you could have had a party in the bathroom.
The restaurant,bar, and sidewalk patio were closed because it was August. It is a very old building and the wood floors were extremely squeaky. No sneaking to the bathroom! We only had hot water for most of one day but it was fixed once the maintenance staff arrived.
The old style goes together with modern facitilies! Hotel has a intimate atmosfere and it is one of those where I will certainly come back.
excellent location; in the heart of Graz. Reception staff was kinda, nice and helpful. Rooms are from big to massive. Love the planted halls.
No facilities outside your basics, so don't expect that.
Zentrale Lage Atmospäre super
Good location nice and clean building
Noise flour the air condition was very hot and we can't increase the fan speed our reducing the claimet they fix the remote control on the wall ,no porter and no Rome service after 8pm as a hotel withe 4 star
Location Room size
Poor hot breakfast Shower overflowed Tired appearance of rooms and some communal areas
The flair of a renovated old palais (including uneven floors) and the great location
Location. Excellent breakfast with wide choice of dishes.
Hotel is a very beautiful . Location is perfect.
I beleive for such a price complementary tea coffee facilities in room could be offered
Very central, big rooms, clean
The room was fantastic, and the hotel was very beautiful and in a great location for the restaurants and bars of the Old Town. It also made great use of the space available. The breakfast was good and the staff very polite and even friendly, which was great. I really liked it.
There were a couple of very small frustrations: because it was summer, things like the bar closed early, at 9pm which was a shame. Also, the air con was very loud, but the windows in the room wouldn't open, so I had to alternate between switching it on and off during the night. Overall, though, these were very minor compared to all the good points of the hotel.
Location, receptionist was very nice and helpful.
No one came to help with luggage, creaking floors, beds uncomfortable, no dinner
Location is great
The hotel location is great. The rooms are big and confortable.
The cleaning staff comes in the room up to 4 times a day at every hour.
This is a charming hotel in an excellent location for exploring Graz. The room was large. The bathroom was quite large. The breakfast was "American". In all, a very good traveling experience.
The air conditioning was controlled by the front desk. That was not cool enough for me. But they responded quickly with a room fan. They made sure I was happy!
Traditional ambience in keeping with Graz itself; very helpful and efficient staff.
Tram noise starts at 0500 but it is not a problem if you are happy to sleep with the windows closed (the A/C is modern and quiet).
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