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Schottenring 24, 01. Innere Stadt, 1010 Vienna, Austria – Show map
Excellent location – rated 9.1/10! (score from 458 reviews)
Rated by guests after their stay at Palais Hansen Kempinski Vienna.
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458 verified reviews
They speak your language!
Palais Hansen Kempinski Vienna's staff speaks: Russian, French, English, German
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Sauna, Fitness Center, Spa, Massage, Indoor Pool, Bicycle Rental, Bikes Available (free)
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
Private parking is available on site (reservation is not possible) and costs EUR 40 per day.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
Russian, French, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge in a crib.
One older child or adult is charged EUR 65 per person per night in an extra bed.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 458 reviews
Value for money
Show reviews from:
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Opened in June 2014, Park Hyatt Vienna is in the center of the city's Golden Quarter, in a former bank building dating back to the early 1900s.
Score from 182 reviews Wonderful
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Score from 1528 reviews Very good
Built in 1913, Steigenberger Hotel Herrenhof is located in the center of the first district of Vienna, only a few steps from the Hofburg Imperial Palace. It offers free Wi-Fi.
Score from 1309 reviews Excellent
Wonderful breakfast, with freshly made pastries offered to the diners at their tables
Hard to access the public PCs in the business centre
The breakfast is the best we have ever seen
We weren't made to feel welcome at all; it was just an expensive impersonal hotel which is geared towards a quick turnover of guests. For the rate we paid (more than 350 Euros per night) you at least expect a welcome drink, a refreshing towel upon arrival, something... It was our honeymoon (we told the hotel three times - two by email and once upon check in), yet we didn't even receive a card in the room at least to say congratulations! Finally, the concierge promised to call back and arrange a restaurant for us...he didn't and we had to go back down and arrange it with him face to face.
Good location, excellent service, polite and courteous staff, good suggestions from concierge.
Everything was is good walking distance
Simple thing, Euro 2 to listen to music on the tv!!!
State of the art room & bathroom. Ipad available in room. Courteous staff. Excellent breakfast.
Cant open closet bec handle is slippery and small.
Extremely courteous staff Excellent central location, yet very quiet Splendid breakfast buffet
Rather complicated domotics in the bedroom Lack of good English or French TV channels
breafast huge varuety, high lvel of quality amazing room - spaceouse, high technology bathroom - big comftable heating floor, friendly and helpfull staf
everything starting with staff , location, facilities and breakfast
I've been to many major 5 star hotels around europe but this one is by far one of the best. Critical location in the center. Dramatical views and service.
its fantastic. what can i not like.
Beautiful, new hotel. Loved everything about it --the staff, the beautiful lobby bar, the room, the location. Special thanks to the concierge for great recommendations and making things easy.
Everything, especially the breakfast menu. We will be back again this year.
Nothing, everything was just perfect.
The Palais Kampinski is a truly lovely hotel - every comfort set in the most elegant surroundings. The staff are charming and extremely helpful. Wonderful breakfast, a lovely choice of bars and the lobby is a calmly buzzy meeting area for guests as well as Viennese.
We decided to come to the Palais Hansen Kempinski just 2 weeks prior to Christmas but were fortunate enough to be able to book a suite overlooking the Ringstraße. We arrived in time for Christmas and stayed through for the New Year celebrations, where we booked a table for their Celebration of Light Gala Dinner. The evening was well organised and was a good way to see in the New Year in Vienna. The hotel generally is clean and well presented, not overly crowded although on a few occasions there were queues for breakfast, but this is alleviated by an extended breakfast until 2pm at weekends and on a few days around Christmas. To summarise this is a great 5 star hotel, probably the best in Vienna.
Although the stay was enjoyable, there was only a limited choice of 2 restaurants of which one is small and quickly booked resulting in a limited selection of places to eat in the hotel if staying for a longer duration. Within the bathroom the bath and shower controls are electric and the buttons were nearly impossible to operate or to alter the temperature of the water. Other than this the swimming pool is more of a paddling pool come jacuzzi so don't expect a swim like you'd expect at most 5 star hotels.
Quality of everything from room facilities to dining and overall look and feel. Great location
Hansen Palace is high standard all times; I did not remember how small the pool is, so I was not happy about it. Also Spa staff might have been more helpfull. Expensive, but high level service.
5 star opulence. Stunning foyer, two fabulous restaurants €€€, extensive range of foods and best buffet breakfast I've had anywhere in the world, cocktails in the cocktail bar were delicious, staff extremely helpful... we had the most amazing stay for Christmas day. Deluxe room with street view was spacious and luxurious. Roof shower in bathroom a bit of a treat. Well worth the €.
Nothing... it was fantastic!
Breaskfat was good.
Not very close to the center as it was mentioned. Not very warm even it was not too cold outside.Pillows were horrible. Comforter was not enogh.Not good for the family stay. Not worth that price.Do not expect a city view. It is just a street withour any decoration. Nothing special for the new year
Centrally located just off the center (on the inner ring, 6 min walk to Stefansplatz) Spacious rooms Fantastic service Great breakfast choice
I liked the rooms (we were in a Junior Suite) and a good service from the hotel staff. Very pleasant and good Edvard Restaurant.
Our reservation to Edvard was not duly passed over from the hotel to the restaurant. Breakfast room quite tight.
Perfect modern room on the ring-I'll be back
Large rooms, great closet space, nice bathroom, full bath Really good spa and gym Fantastic buffet breakfast, loved the just cooked pastries being offered around the restaurant by staff, and a special buffet just for kids Nice area to sit and have a drink Concierge and front staff very helpful When we advised our paper was not delivered first morning, we were offered a champagne each Location on ring road is good
We didn't' think the in room menu was very good Spa/pool could have been warmer
Everything ,staff are amazing and helpful , great breakfast ,location is near by everything ,very clean , good size room
Nothing At All
top modern hotel, rooms top quality, breakfast awsome, really top notch, service very friendly, internet fast, matches anything you expect from a highend hotel
very small gym :( not suitable for weight training
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