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Schottenring 24, 01. Innere Stadt, 1010 Vienna, Austria – Show map
Excellent location – rated 9/10! (score from 444 reviews)
Rated by guests after their stay at Palais Hansen Kempinski Vienna.
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896 properties in Vienna
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444 verified reviews
They speak your language
Palais Hansen Kempinski Vienna's staff speaks: Russian, French, English, German
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Sauna, Fitness Center, Spa, Massage, Indoor Pool, Bicycle Rental, Bikes Available (free)
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 40 per day.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
Russian, French, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge in a crib.
One older child or adult is charged EUR 65 per person per night in an extra bed.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 444 reviews
Value for money
Show reviews from:
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The traditional Hotel Sacher is in the heart of Vienna, across from the State Opera and right next to the Kärntner Straße. A subway station is only steps away.
Score from 362 reviews Exceptional
good location, great suite, modern yet elegant set up, excellent bathroom, and great restaurants in the hotel
Service all round concierge spacious room bathroom wi-fi room service
room was a bit dusty iPad did not work very well
Too many things to list
I like the decoration of the room , i hope we can go back soon I love the shower you can control the temperature of the water
Everything about our stay was absolutely fabulous. The hotel staff was incredible. All were friendly, efficient, extremely helpful and personable. The food and room were both top notch. Modern Vienese elegance.
A great hotel luxury hotel with a perfect location in the ring in Vienna. Our room was luxurious and the iPad in each room controls lights, AC system and television. You can even order room service from the IPad. The underground is a short walk from the hotel and I was very pleased with everything about our stay. I highly recommend this hotel to anyone traveling to Vienna.
Everything's Perfect Highly recommended
Treatment of staff And comfort of beds
Quality, service and good food and wine
Staff, location, service, facility, great restaurant
An absolutely outstanding hotel. Pure luxury and wonderful staff. Large, well-appointed rooms. Strongly recommended.
This is a fabulous hotel probably one of the best one's we have stayed in. The staff are all excellent and the facilities first class.
Our grand delux room was luxurious with lots of space and the facilities were excellent. We would definitely stay there again. At the front desk, Maximilian was particularly helpful in sorting out one little difficulty we had.
The staff were lovely. The food and service at breakfast was excellent. The bathroom had separate bath and shower which I really like in a hotel. The trip to Vienna had been difficult and annoying but the hotel really enabled us to relax and cheered us all up. Additionally the use of the in room iPad and the Do No Disturb button were welcome as we had been staying in hotels with less toys.
The decor was not really to my taste being quite over the top. Additionally the behavior of some other guests at breakfast was a little off putting, however this is hardly the fault of the hotel.
The room was outstanding !
We had fruit in our rooms in Berlin in the afternoon when we got back it made a great touch!!
Everything. Dinner at Edvard was also outstanding.
The superb staff, the impeccable cleanliness, the outstanding breakfast, the spacious rooms, the general air of top-notch luxury. This is probably the best hotel I've ever stayed at. Not only did it meet the expectations for a luxury hotel, it surpassed them.
One very small point is the lack of variety of English-language tv channels. However, I understand the hotel is now working to improve this.
Everything. This and Das Stue in Berlin are the best Hotels I have stayed in.
Staff and room were fantastic
Green tea costs 6.10 euros!!! No WiFi on first day
As a whole it was the right choice which reflected the true picture and spirit of kempinski's promise of being the most elegant and magnificat hotel in veina.The staff were without hesitation outstanding and helpful during our entire stay.We founded as described,perfect in it's entirity.We highly recommend this hotel to fellow travellers to Viena. A.A Boston,MASS,U.S.A.
I guess it's no secret, but this hotel is amazing! In the last few months I've had the pleasure of staying at several luxury hotels across Europe and the US, and so far this one has been the overall best. The suite was spacious, well decorated - we kept joking that we had moved into a new home together, because it felt so comforting and cozy. The service and staff were great, the breakfast was superb. Really sincerely, no complaints!
spacious and silent room, friendly and prudent staffs
a bit expensive
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