Unfortunately, our shower did not work, and the sink was clogged. We notified the staff, and they were very friendly, but because this is a small hotel without its own staff for such repairs, they were unable to fix them during our four-day stay. Luckily, we area big family and had two rooms, so we were able to use the shower in the second room. But this was a sign that the hotel does not have a system in place to ensure a room is functional before guests arrive. We would like to stay here again, because everything else was great, but next time would call and make sure the room was functional before booking it.
On our last day, after we checked out, we came back to get our luggage and needed to use a bathroom. The staff bathroom was an absolute disaster, with a broken toilet bowl, and filthy. I'm always a bit wary of places that look nice on the surface, but are shabby behind the scenes. I wish I hadn't seen this.
In the scale of things, this was all relatively not too bad. I hope the hotel takes this feedback to put a system in place to ensure rooms are working well before guests arrive, and takes care of it's "behind the scene" spaces to bring quickly to being a consistently excellent place to stay.
Location was excellent, staff was friendly.